I have downloaded every possible update on the update site, validated xp many times, have been told the validation process is complete and validated, rebooted teh computer several times and I am still unabe to launch Media Player 11. Every time I try to play a song or open 11 it tells me I must validate XP.
Info. form diagnostics:
Diagnostic Report (1.7.0062.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Online Validation Code: N/A
Cached Validation Code: N/A
Windows Product Key: *****-*****-GDTF9-B9QW7-BBVH6
Windows Product Key Hash: 5kEO8pH8rfJkr7/tAGdnxv6zALo=
Windows Product ID: 76487-OEM-2211906-00806
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 5.1.2600.2.00010100.2.0.med
CSVLK Server: N/A
CSVLK PID: N/A
ID: {CD15D0BA-8ADE-49A2-A5DD-3AAD760B5E08}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.7.59.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-171-1
Resolution Status: N/A
Vista BRT Data-->
Grace Flag: N/A
Commit: N/A
Reboot Flag: N/A
ThreatID(s): N/A
Wgaer.exe Version: N/A, hr = 0x80070002
Wgaer.exe Signed By: N/A, hr = 0x80070002
Notifications Data-->
Cached Result: 0
File Exists: Yes
Version: 1.7.18.5
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: Microsoft
OGA Data-->
Office Status: 100 Genuine
OGA Version: Registered, 1.6.21.0
Signed By: Microsoft
Office Diagnostics: 77F760FE-152-80070002_7E90FEE8-175-80070002_B4D0AA8B-531-645_025D1FF3-171-1
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\PROGRA~1\Yahoo!\browser\ybrowser.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{CD15D0BA-8ADE-49A2-A5DD-3AAD760B5E08}</UGUID><Version>1.7.0062.0</Version><OS>5.1.2600.2.00010100.2.0.med</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-BBVH6</PKey><PID>76487-OEM-2211906-00806</PID><PIDType>2</PIDType><SID>S-1-5-21-3335050889-2391730736-2856290908</SID><SYSTEM><Manufacturer>GATEWA</Manufacturer><Model>840GM </Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>PB94510J.15A.0163.2005.0707.1112</Version><SMBIOSVersion major="2" minor="3"/><Date>20050707000000.000000+000</Date><SLPBIOS>Gateway,Gateway,Gateway,Gateway</SLPBIOS></BIOS><HWID>ED2B387F0184E07C</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Gateway</name><model>840GM</model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>BA736DC35A3CDF3</Val><Hash>IHgnXMtygagOFdJFFEw8rHaF8Xk=</Hash><Pid>70145-761-1720585-57620</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults>
Someone please help
Thankx
