none
Getting a Genuine Microsoft License without current access to Internet Explorer RRS feed

  • Question

  • I have been trying to get a genuine license via download, but get this message

    "It appears that your Web browser is not configured to run the components or scripts required by the genuine Windows ordering process. You may still be able to complete your order by using a separate application.

    Now, use the link below to download and run the genuine Windows ordering process as a separate application.

    When prompted, click Open or Run this program from its current location."


    I use Mozilla Firefox as a browser. Can I download the license using this browser,  this wil then let me  load my Sky broadband disk and get access to IE?

    Wednesday, May 16, 2007 5:15 PM

Answers

  • Roboman,

     

    For best results, please use Internet Explorer to complete your online order.

    Thursday, May 17, 2007 8:34 PM
  • Dan

    Because I am changing from Virgin to Sky Broadband and my Virgin account has stopped and I can no longer get access to IE as the Sky  set up won't let me download  the latest version as I don't have a key code. I somehow still have Motzilla Firefox which I can use as a Browser. Is there any way I can download the key with FireFox or will I have to buy an XP disk from a shop?
    Friday, May 18, 2007 5:44 AM
  • Roboman,

     

    I do not know the exact answer to your question "Is there any way I can download the key with FireFox.....?"  In reality what you are doing is executing the order process using the browser; the PK is emailed to you in a conventional email.  So the question is, "Can you execute the ordering process using Firefox?"  I don't know, but I'm sure the MS staff will know, so keep an eye on your post for an answer.

     

    It is very, very difficult to remove Internet Explorer from Windows XP; in fact some Windows functions are really powered by IE.  So my thought is that while you may think, for whatever reason, that IE is no longer on your computer, I think that chances are it's still there and can be used to do the ordering.    What makes you think that IE is no longer available to you?

     

    Normally the ordering process begins by the user clicking on the WGA Notification icon or prompts, then follow the prompts or menu selection of "Get Genuine."  At some point you transition from the installed WGA Notifications utility to IE, which takes you to the ordering pages.

    Friday, May 18, 2007 6:49 PM
  • Roboman,

     

    The Windows Genuine Advantage validation process uses an ActiveX control, the Windows Genuine Advantage Validation Tool, to check the authenticity of Windows software. Some systems can’t run ActiveX controls because they use a non-IE browser or have security settings that do not permit downloading ActiveX. For these users, access to Download Center site downloads is possible using an alternative method which entails running a small executable file, GenuineCheck.exe. The WGA validation tools are explained further in the http://www.microsoft.com/genuine/downloads/FAQ.aspx?displaylang=en

     

    Tool here:

     

    http://www.microsoft.com/genuine/downloads/RunHTA.aspx?displaylang=en  

     

    Please post back @  your convience with the results. Have a great weekend Roboman.

     

     

    Stephen Holm, MS

    OGA & WGA Forum Manager

    Friday, May 18, 2007 7:51 PM

All replies

  • Roboman,

     

    For best results, please use Internet Explorer to complete your online order.

    Thursday, May 17, 2007 8:34 PM
  • Dan

    Because I am changing from Virgin to Sky Broadband and my Virgin account has stopped and I can no longer get access to IE as the Sky  set up won't let me download  the latest version as I don't have a key code. I somehow still have Motzilla Firefox which I can use as a Browser. Is there any way I can download the key with FireFox or will I have to buy an XP disk from a shop?
    Friday, May 18, 2007 5:44 AM
  • Roboman,

     

    I do not know the exact answer to your question "Is there any way I can download the key with FireFox.....?"  In reality what you are doing is executing the order process using the browser; the PK is emailed to you in a conventional email.  So the question is, "Can you execute the ordering process using Firefox?"  I don't know, but I'm sure the MS staff will know, so keep an eye on your post for an answer.

     

    It is very, very difficult to remove Internet Explorer from Windows XP; in fact some Windows functions are really powered by IE.  So my thought is that while you may think, for whatever reason, that IE is no longer on your computer, I think that chances are it's still there and can be used to do the ordering.    What makes you think that IE is no longer available to you?

     

    Normally the ordering process begins by the user clicking on the WGA Notification icon or prompts, then follow the prompts or menu selection of "Get Genuine."  At some point you transition from the installed WGA Notifications utility to IE, which takes you to the ordering pages.

    Friday, May 18, 2007 6:49 PM
  • Roboman,

     

    The Windows Genuine Advantage validation process uses an ActiveX control, the Windows Genuine Advantage Validation Tool, to check the authenticity of Windows software. Some systems can’t run ActiveX controls because they use a non-IE browser or have security settings that do not permit downloading ActiveX. For these users, access to Download Center site downloads is possible using an alternative method which entails running a small executable file, GenuineCheck.exe. The WGA validation tools are explained further in the http://www.microsoft.com/genuine/downloads/FAQ.aspx?displaylang=en

     

    Tool here:

     

    http://www.microsoft.com/genuine/downloads/RunHTA.aspx?displaylang=en  

     

    Please post back @  your convience with the results. Have a great weekend Roboman.

     

     

    Stephen Holm, MS

    OGA & WGA Forum Manager

    Friday, May 18, 2007 7:51 PM