I have found it impossible to update (paying for new subscription ) for Windows OneCare. I had purchased a hard copy retail and registered it...BUT this concept was too complicated for the Microsoft OneCare workers to understand ...so they would not take my money and upgrade.for the second year
In spite of even phoning from NEW ZEALAND,the person on the phone was downright rude
SENDING REQUESTS FOR HELP via email ignored completely.
NO-ONE SEED TO GRASP THE IDEA THAT MY OLD HOTMAIL ADDRESS HAD BEEN DEFUNCT (due to m.s.n deciding that my password was suddenly wrong some time back) I registered another hotmail address without complaint......,.
STILL USING THE SAME I.P address same email address pop3 server. STILL USING THE SAME 2 COMPUTERS (at home myself the only user) BUT BECAUSE the old hotmail address had been zapped there was no way around it....IT WAS A PRETTY SIMPLE REQUEST-----
I have just downloaded A.V.G to my laptop comp what a difference they were happy to take my money and were polite too.
I am still using OneCare on this P.C until the time time runs out. then A.V.G will replace OneCare on this p.c. as well.
I really liked using OneCare it is a program I have recommended it to many people It appears I will have a lot of apologising to do when their subscriptions run out.....seeing that they also paid for a disk and licence and are unable to upgrade
Nola..
