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Windows Update cannot currently check for updates RRS feed

  • Question

  • 4/26 - Directed here from

    ---------------

    4/25 - Had originally posted this in the UPDATE topic but it was suggested I move it to "Install, Upgrade and Activate"

    I should note windows reports it is properly activated and this is not a new install so its been working fine for a couple of years.

    ---------------------- original follows ---------------

    I can no longer update - details follow

    Windows 7 / 64-bit SP1

    Explorer ver 9.0.5 - (KB2647516)

    16 Core (Xeon 3.19 x2 W5580) / 12GB Ram

    Antivirus – ESET NOD32 4.2.712 (no previous anti virus installed). Expires 2013

    When I attempt to update windows Updates says Service not running but Services.msc shows Windows Update started (restarting does not resolve the issue)

    No error code presented

    Last updates in log: On 3/14/12 -- KB2667402, KB2665364, KB2641653, KB2639308, KB2621440, KB2647518

    MS FixIt fails to install/run after license acceptance screen'. (running as admin)

    If I ask windows to find solutions automatically I receive the following: “Troubleshooter has experienced an unexpected error and cannot continue

    System Update Readiness tool reports error – Oxc8000247

    System file checker [SFC] scan reports - “Found corrupt files but was unable to fix some of them”. The CBS.log however only showed the following 'failure':

    - SQM: Warning: Failed to upload all unsent reports. [HRESULT = 0x80004005 - E_FAIL]

    - SQM: Failed to start standard sample upload. [HRESULT = 0x80004005 - E_FAIL]

    - SQM: Failed to start upload with file pattern: C:\Windows\servicing\sqm\*_std.sqm, flags: 0x2 [HRESULT = 0x80004005 – E_FAIL]

    Deleting the contents of "Windows\SoftwareDistribution" folder and restarting the service rebuilds the file structure but the system still does not update claiming the service is not running.

    ---------------------------------

     MGA Diag Results 120420

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-788W3-H689G-6P6GT
    Windows Product Key Hash: yr8OHoeXhbT4dc6MxGYjdAStSPY=
    Windows Product ID: 00371-OEM-8992671-00008
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {49694CB7-F9D4-44AD-9A4A-F35AC929F17C}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.111118-2330
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{49694CB7-F9D4-44AD-9A4A-F35AC929F17C}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-6P6GT</PKey><PID>00371-OEM-8992671-00008</PID><PIDType>2</PIDType><SID>S-1-5-21-254566898-1861839300-299099906</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Z800 Workstation</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>786G5 v03.07</Version><SMBIOSVersion major="2" minor="6"/><Date>20100406000000.000000+000</Date></BIOS><HWID>27033107018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-WKS</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00178-926-700008-02-1033-7600.0000-2052009
    Installation ID: 013775776492646364864361088222531454035646099812825062
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 6P6GT
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 4/20/2012 12:58:26 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 3:19:2012 11:24
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:

    HWID Data-->
    HWID Hash Current: NgAAAAEAAAABAAEAAgADAAAABAABAAEACrYuL1DECJxsJQqeOrvCQD1tF/OCZYT3coq+QeqC

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            HPQOEM        TYLSBURG
      FACP            HPQOEM        TYLSBURG
      HPET            HPQOEM        TYLSBURG
      MCFG            HPQOEM        TYLSBURG
      ASF!            HPQOEM        TYLSBURG
      TCPA            HPQOEM        TYLSBURG
      SLIC            HPQOEM        SLIC-WKS
      DMAR            HPQOEM        TYLSBURG
      SSDT            INTEL        PPM RCM

    Any ideas appreciated,

    Doug

    Thursday, April 26, 2012 10:17 PM

Answers

  • "DouglasKor" wrote in message news:16f72e34-f1b0-4e3b-9c90-3da687fca3f5...

    4/26 - Directed here from

    ---------------

    4/25 - Had originally posted this in the UPDATE topic but it was suggested I move it to "Install, Upgrade and Activate"

    I should note windows reports it is properly activated and this is not a new install so its been working fine for a couple of years.

    ---------------------- original follows ---------------

    I can no longer update - details follow

    Windows 7 / 64-bit SP1

    Explorer ver 9.0.5 - (KB2647516)

    16 Core (Xeon 3.19 x2 W5580) / 12GB Ram

    Antivirus – ESET NOD32 4.2.712 (no previous anti virus installed). Expires 2013

    When I attempt to update windows Updates says Service not running but Services.msc shows Windows Update started (restarting does not resolve the issue)

    No error code presented

    Last updates in log: On 3/14/12 -- KB2667402, KB2665364, KB2641653, KB2639308, KB2621440, KB2647518

    MS FixIt fails to install/run after license acceptance screen'. (running as admin)

    If I ask windows to find solutions automatically I receive the following: “Troubleshooter has experienced an unexpected error and cannot continue

    System Update Readiness tool reports error – Oxc8000247

    System file checker [SFC] scan reports - “Found corrupt files but was unable to fix some of them”. The CBS.log however only showed the following 'failure':

    - SQM: Warning: Failed to upload all unsent reports. [HRESULT = 0x80004005 - E_FAIL]

    - SQM: Failed to start standard sample upload. [HRESULT = 0x80004005 - E_FAIL]

    - SQM: Failed to start upload with file pattern: C:\Windows\servicing\sqm\*_std.sqm, flags: 0x2 [HRESULT = 0x80004005 – E_FAIL]

    Deleting the contents of "Windows\SoftwareDistribution" folder and restarting the service rebuilds the file structure but the system still does not update claiming the service is not running.

    ---------------------------------

    MGA Diag Results 120420

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-788W3-H689G-6P6GT
    Windows Product Key Hash: yr8OHoeXhbT4dc6MxGYjdAStSPY=
    Windows Product ID: 00371-OEM-8992671-00008
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.048


    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100

    Other data-->
    SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Z800 Workstation</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>786G5 v03.07</Version><SMBIOSVersion major="2" minor="6"/><Date>20100406000000.000000+000</Date></BIOS



    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Partial Product Key: 6P6GT
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 4/20/2012 12:58:26 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 3:19:2012 11:24
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:



    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            HPQOEM        TYLSBURG
      FACP            HPQOEM        TYLSBURG
      HPET            HPQOEM        TYLSBURG
      MCFG            HPQOEM        TYLSBURG
      ASF!            HPQOEM        TYLSBURG
      TCPA            HPQOEM        TYLSBURG
      SLIC            HPQOEM        SLIC-WKS
      DMAR            HPQOEM        TYLSBURG
      SSDT            INTEL        PPM RCM

    Any ideas appreciated,

    Doug

     
     
    (thanks, Bear)
    This looks like the Crypographic Services are failing - or the Intel rapid Storage drivers are interfering.
     
    First download and in stall the IRST drivers.
    Download the Intel Rapid Storage Drivers from here:

    http://bit.ly/xmcovN

    You’ll need the set for the x64 (64-bit) platform on Win7.

    Once complete, please reboot twice, then post another MGADiag report.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, April 27, 2012 11:39 AM
    Moderator

All replies

  • OP's original thread in Answers forum => http://answers.microsoft.com/thread/c59a722a-4d1e-46e4-aed5-f46e75240517

    ~Robear Dyer (PA Bear) ~ MS MVP (IE, Mail, Security, Windows & Update Services) since 2002 ~ Disclaimer: MS MVPs neither represent nor work for Microsoft

    Friday, April 27, 2012 12:00 AM
  • "DouglasKor" wrote in message news:16f72e34-f1b0-4e3b-9c90-3da687fca3f5...

    4/26 - Directed here from

    ---------------

    4/25 - Had originally posted this in the UPDATE topic but it was suggested I move it to "Install, Upgrade and Activate"

    I should note windows reports it is properly activated and this is not a new install so its been working fine for a couple of years.

    ---------------------- original follows ---------------

    I can no longer update - details follow

    Windows 7 / 64-bit SP1

    Explorer ver 9.0.5 - (KB2647516)

    16 Core (Xeon 3.19 x2 W5580) / 12GB Ram

    Antivirus – ESET NOD32 4.2.712 (no previous anti virus installed). Expires 2013

    When I attempt to update windows Updates says Service not running but Services.msc shows Windows Update started (restarting does not resolve the issue)

    No error code presented

    Last updates in log: On 3/14/12 -- KB2667402, KB2665364, KB2641653, KB2639308, KB2621440, KB2647518

    MS FixIt fails to install/run after license acceptance screen'. (running as admin)

    If I ask windows to find solutions automatically I receive the following: “Troubleshooter has experienced an unexpected error and cannot continue

    System Update Readiness tool reports error – Oxc8000247

    System file checker [SFC] scan reports - “Found corrupt files but was unable to fix some of them”. The CBS.log however only showed the following 'failure':

    - SQM: Warning: Failed to upload all unsent reports. [HRESULT = 0x80004005 - E_FAIL]

    - SQM: Failed to start standard sample upload. [HRESULT = 0x80004005 - E_FAIL]

    - SQM: Failed to start upload with file pattern: C:\Windows\servicing\sqm\*_std.sqm, flags: 0x2 [HRESULT = 0x80004005 – E_FAIL]

    Deleting the contents of "Windows\SoftwareDistribution" folder and restarting the service rebuilds the file structure but the system still does not update claiming the service is not running.

    ---------------------------------

    MGA Diag Results 120420

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-788W3-H689G-6P6GT
    Windows Product Key Hash: yr8OHoeXhbT4dc6MxGYjdAStSPY=
    Windows Product ID: 00371-OEM-8992671-00008
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.048


    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100

    Other data-->
    SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Z800 Workstation</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>786G5 v03.07</Version><SMBIOSVersion major="2" minor="6"/><Date>20100406000000.000000+000</Date></BIOS



    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Partial Product Key: 6P6GT
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 4/20/2012 12:58:26 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 3:19:2012 11:24
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:



    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            HPQOEM        TYLSBURG
      FACP            HPQOEM        TYLSBURG
      HPET            HPQOEM        TYLSBURG
      MCFG            HPQOEM        TYLSBURG
      ASF!            HPQOEM        TYLSBURG
      TCPA            HPQOEM        TYLSBURG
      SLIC            HPQOEM        SLIC-WKS
      DMAR            HPQOEM        TYLSBURG
      SSDT            INTEL        PPM RCM

    Any ideas appreciated,

    Doug

     
     
    (thanks, Bear)
    This looks like the Crypographic Services are failing - or the Intel rapid Storage drivers are interfering.
     
    First download and in stall the IRST drivers.
    Download the Intel Rapid Storage Drivers from here:

    http://bit.ly/xmcovN

    You’ll need the set for the x64 (64-bit) platform on Win7.

    Once complete, please reboot twice, then post another MGADiag report.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, April 27, 2012 11:39 AM
    Moderator
  • Thank you.

    Downloading and installing the IRST drivers appears to have resolved the update issue.

    http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=321957&prodSeriesId=4145330&prodNameId=4145205&swEnvOID=4059&swLang=13&mode=2&taskId=135&swItem=ob-88740-1

    The system did asked me to do a Windows activation update and is now updating fine.

    DK

    Saturday, April 28, 2012 8:52 PM
  • "DouglasKor" wrote in message news:19ec45ae-8a9b-4fe9-b9a8-bcd8cf7321ef...

    Thank you.

    Downloading and installing the IRST drivers appears to have resolved the update issue.

    http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=321957&prodSeriesId=4145330&prodNameId=4145205&swEnvOID=4059&swLang=13&mode=2&taskId=135&swItem=ob-88740-1

    The system did asked me to do a Windows activation update and is now updating fine.

    DK

    Glad to hear it!
    Please post a new MGADiag report so that we can check that all is indeed well.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, April 29, 2012 9:37 AM
    Moderator
  • Here you go...

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-788W3-H689G-6P6GT
    Windows Product Key Hash: yr8OHoeXhbT4dc6MxGYjdAStSPY=
    Windows Product ID: 00371-OEM-8992671-00008
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {49694CB7-F9D4-44AD-9A4A-F35AC929F17C}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120305-1505
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{49694CB7-F9D4-44AD-9A4A-F35AC929F17C}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-6P6GT</PKey><PID>00371-OEM-8992671-00008</PID><PIDType>2</PIDType><SID>S-1-5-21-254566898-1861839300-299099906</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Z800 Workstation</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>786G5 v03.07</Version><SMBIOSVersion major="2" minor="6"/><Date>20100406000000.000000+000</Date></BIOS><HWID>27033107018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-WKS</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00178-926-700008-02-1033-7600.0000-2052009
    Installation ID: 013775776492646364864361088222531454035646099812825062
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 6P6GT
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 4/28/2012 1:55:41 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 4:28:2012 11:13
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NgAAAAEAAAABAAEAAgADAAAABAABAAEACrYuL1DECJxsJQqeOrvCQD1tF/OCZYT3coq+QeqC

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            HPQOEM        TYLSBURG
      FACP            HPQOEM        TYLSBURG
      HPET            HPQOEM        TYLSBURG
      MCFG            HPQOEM        TYLSBURG
      ASF!            HPQOEM        TYLSBURG
      TCPA            HPQOEM        TYLSBURG
      SLIC            HPQOEM        SLIC-WKS
      DMAR            HPQOEM        TYLSBURG
      SSDT            INTEL        PPM RCM

    Monday, April 30, 2012 10:09 PM
  • It does indeed look good. No problems that I can see.

    Good luck!


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Monday, April 30, 2012 10:15 PM
    Moderator