Sign in
Microsoft.com
 
Microsoft
 
 
 

locked
Problem in Importing Phone Call through csv file RRS feed

 > 

  • Question

  • Question
    Sign in to vote
    0
    Sign in to vote
    Hi all,
    I want to import 500 records of phone call using csv file.
    These records should have status reason as transferred. I created a data map with StatusReason field mapped to StatusReason in csv. But while importing through CRM it is ignoring this column saying that this column is not valid for create\update. Any solution????
    Dare to promise
    Thursday, July 30, 2009 9:52 AM

Answers

  • Question
    Sign in to vote
    0
    Sign in to vote
    I suggest you import all the phonecalls with a default status reason.

    You can then run a workflow all the imported phonecalls to change anything you want.

    Hope this helps
    Thursday, July 30, 2009 10:24 AM