locked
0x8004fe21 Genuine Advantage Validation Error RRS feed

  • Question

  • I am getting this error and not sure of the cause see the MGADiag output:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-QMWVM-72DDP-BG9Q6
    Windows Product Key Hash: SnVjleyYUJ1zYXOgm1fjO6NyJZ0=
    Windows Product ID: 00371-OEM-9044623-64889
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {216F3733-6523-4709-9703-A008450019B2}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120830-0333
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{216F3733-6523-4709-9703-A008450019B2}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-BG9Q6</PKey><PID>00371-OEM-9044623-64889</PID><PIDType>3</PIDType><SID>S-1-5-21-4228015098-2378097877-2357727565</SID><SYSTEM><Manufacturer>Supermicro</Manufacturer><Model>X8DTH-i/6/iF/6F</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>2.0a   </Version><SMBIOSVersion major="2" minor="6"/><Date>20100929000000.000000+000</Date></BIOS><HWID>A3453207018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    Activation ID: e120e868-3df2-464a-95a0-b52fa5ada4bf
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00180-446-264889-02-1033-7600.0000-3642010
    Installation ID: 019934387844105812885873949775034105455341826026374306
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: BG9Q6
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 12/19/2012 11:36:33 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 12:19:2012 22:13
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MgAAAAEAAQABAAMAAAACAAAAAgABAAEA1gRczVJIeMgq2XqgtljKjhQIynEIpK50gig=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            SUPERM        APIC1026
      FACP            SUPERM        FACP1026
      SRAT            SUPERM        OEMSRAT
      HPET            SUPERM        OEMHPET
      MCFG            SUPERM        OEMMCFG
      SLIT            SUPERM        OEMSLIT
      SPMI            SUPERM        OEMSPMI
      OEMB            SUPERM        OEMB1026
      DMAR            AMI        OEMDMAR
      SSDT            DpgPmm        CpuPm
      EINJ            AMIER        AMI_EINJ
      BERT            AMIER        AMI_BERT
      ERST            AMIER        AMI_ERST
      HEST            AMIER        ABC_HEST

    Thursday, December 20, 2012 5:38 AM

Answers

  • This is probably the result of a 'race condition' where teh Software protection service is fighting for resources (and losing)

    It's most often caused by problems with Anti-Virus and other security software - what are you running?


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Friday, December 21, 2012 8:44 AM
    Moderator

All replies

  • Where are you getting this error?

    There is nothing that I can see wrong with your report - but error codes mean different things in different situations.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Thursday, December 20, 2012 12:39 PM
    Moderator
  • I was just getting random GA pop ups during boot up and some intensive processing. It appears to have stopped now, but will report back if it returns.
    Friday, December 21, 2012 2:57 AM
  • This is probably the result of a 'race condition' where teh Software protection service is fighting for resources (and losing)

    It's most often caused by problems with Anti-Virus and other security software - what are you running?


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Friday, December 21, 2012 8:44 AM
    Moderator