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Can't remote access from an offsite Windows 7 to a Windows XP desktop on the WHS 2003. RRS feed

  • Question

  • I have an ASUS TSMINI WHS 2003 at work networked to 2 PC's with Windows XP OS. I can remote access through the internet from either of the "at work" computers but, I can't remote access the server from my home computer running Windows 7. Maybe I missed a setting on my home PC. I'm new to 7.
    Sunday, June 13, 2010 9:17 PM

All replies

  • I have an ASUS TSMINI WHS 2003 at work networked to 2 PC's with Windows XP OS. I can remote access through the internet from either of the "at work" computers but, I can't remote access the server from my home computer running Windows 7. Maybe I missed a setting on my home PC. I'm new to 7.
    I'm a little confused.  Just to make sure I understand:  you can open the Console through the Remote Access website (using https://xxxxxxx.homeserver.com) when connecting from the XP clients within your LAN, but not from a "true" remote connection when using 7 (which is outside the LAN)?  If that is the case, I would think it has more to do with inside/outside of the LAN (not which OS you're using).  What is the exact error message you get when you try to open the Console from your remote Win7 PC?
    Monday, June 14, 2010 4:09 AM
    Moderator
  • Sometimes I can get through but only to the shared folders. By the way, I can backup one PC in the network but not mine.

    This is a copy and paste of the error message(minus the username):

    This webpage is not available.

    The webpage at https://___________.homeserver.com/home/default.aspx?gotodefault=true might be temporarily down or it may have moved permanently to a new web address.

    Here are some suggestions:

    • Reload this web page later.
    Tuesday, June 15, 2010 1:37 AM
  • On 6/14/2010 8:37 PM, Matrix Dan wrote:

    Sometimes I can get through but only to the shared folders. By the way, I can backup one PC in the network but not mine.

    *This is a copy and paste of the error message(minus the username):*

    This webpage is not available.

    >
    The webpage at https:/
    _________.homeserver.com/home/default.aspx?gotodefault=true might be temporarily down or it may have moved permanently to a new web address.
    Here are some suggestions:

    * Reload <https://usnernameremoved.homeserver.com/home/default.aspx?gotodefault=true> (Munged by me because I don't think you intended for it to be visible) this web page later.
    More information on this error

    If it's any consolation, I can get to your website (I'm assuming that
    its yours since it appears in the "*Reload this webpage later" portion
    of your post).  It opens fine, and the login page comes up.  Obviously I
    can't login (and won't try) since I don't have a valid username.  If you
    check your logs next time you're at the office, you may see one from
    71.217.236.61 (which is my IP addreess).

    So a few questions for you.

    Are the three PC's (the two Windows XP PC's and the WHS box) on the same
    local network? (In other words, if you open a command prompt on them, do
    they all have the same IP network 192.168.x.something different for each)

    When you remote from the XP PC's are you using the connector software,
    or are you using the webpage at https://usernameremoved.homeserver.com
    (I munged yours for you)?  Or are you using Remote Desktop Connection
    with the IP address of the server in it?

    When you are attempting to access the server from the Internet, are you
    opening the browser and going to https://usernameremoved.homeserver.com
    (again munged for you), or are you trying to use the connector or Remote
    Desktop Connection?

    Two things to note.  Unless you add your homeserver domain to the
    Trusted Sites list on your Win 7 PC, it won't allow you to do a Remote
    Connection (using the Remote Desktop Connection software).  It should
    have prompted you about this at some point in time.

    Also, there are two ways that I know of to back up your PC to the
    server.  The first is to have it on the local network (like the Windows
    XP PC's) and the second is to connect through a VPN like Hamachi or LogMeIn.

    Hope this helps you, and have a great day:)
    Patrick.


    Smile... Someone out there cares deeply for you.
    Have you updated your OS and Antivirus today?
    http://update.microsoft.com


    Smile.. Someone out there cares deeply for you.
    Tuesday, June 15, 2010 2:53 AM
  • How is your work location connected to the Internet?  What devices are involved?

    If the edge device is not UPnP compliant (or UPnP is turned off) you may need to manually forward ports for remote access to work.

    I can ping by name, so that is a good sign, but it appears that neither port 80 nor 443 is being forwarded to the WHS box.

    "Matrix Dan" wrote in message news:91c43aef-6bfd-47cf-9008-920ec917b082@communitybridge.codeplex.com...

    This morning though, I was able to log in but the desktop would not appear. I tried to reload the website and got the same message as last night which was this:



    This webpage is not available.


    The webpage at https://matrixmachining.homeserver.com/ might be temporarily down or it may have moved permanently to a new web address.
    Here are some suggestions:

    * Reload <https://matrixmachining.homeserver.com/> this web page later.
     More information on this error






    Bill Sanderson
    Tuesday, June 15, 2010 3:21 AM
  • How is your work location connected to the Internet?  What devices are involved?

    If the edge device is not UPnP compliant (or UPnP is turned off) you may need to manually forward ports for remote access to work.

    I can ping by name, so that is a good sign, but it appears that neither port 80 nor 443 is being forwarded to the WHS box.

    I just tried it and was able to see his logon page...
    Tuesday, June 15, 2010 4:13 AM
    Moderator
  • UPnP is turned on on the 9100 router my FIOS comes into work with. A hub is connected to the router, because there aren't enough ports in the router and there are 4 XP PCs, a Canon D480(network printer), and the WHS TSmini by ASUS, connected to the hub. I've tried many different settings on the port forwarding page because of all the hardware connected to the hub. My web site logon page can be accessed by either the WHS connection or remotely through the internet sometimes but if not I get the message I loaded earlier. I was able to take over my PC by remote login from another PC on the network through the internet only once. Today, when I tried a remote access I got the router login page. Making changes at work then coming home to see if it works on my Win 7 makes for a long trial and err process. 
    Wednesday, June 16, 2010 1:58 AM
  • I forgot to mention that my web site is a trusted site on all the PCs.
    Wednesday, June 16, 2010 2:00 AM
  • UPnP is turned on on the 9100 router my FIOS comes into work with. A hub is connected to the router, because there aren't enough ports in the router and there are 4 XP PCs, a Canon D480(network printer), and the WHS TSmini by ASUS, connected to the hub. I've tried many different settings on the port forwarding page because of all the hardware connected to the hub. My web site logon page can be accessed by either the WHS connection or remotely through the internet sometimes but if not I get the message I loaded earlier. I was able to take over my PC by remote login from another PC on the network through the internet only once. Today, when I tried a remote access I got the router login page. Making changes at work then coming home to see if it works on my Win 7 makes for a long trial and err process. 
    Considering sometimes you get the WHS logon page, sometimes you get the router login page, and sometimes you get that error message (all from outside your LAN, right?), I would have to believe you have an issue with your router.  As for making changes at work then going home, just have a friend try it from outside the LAN while you're at work (no point in going back and forth just for that  :)  ).
    Wednesday, June 16, 2010 3:37 AM
    Moderator