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Live One Care Renewal RRS feed

  • Question

  • Microsoft has notified me billing will automatically be renewed in April.  But my credit card has changed and I have been unsuccessful following instructions shown by Microsoft HELP to change billing information .  Any suggestions?  Am using Vista Platform. Thank you.
    • Moved by Stephen BootsMVP, Moderator Friday, March 27, 2009 12:44 PM (Moved from Windows Live OneCare Install and Activate to Windows Live OneCare General)
    Thursday, March 26, 2009 10:06 PM

Answers

  •   Go to billing.microsoft.com and sign in using the Live ID and password associated with your One Care account. Under "Your Payment Methods" select your credit card. Select "Go to payment method information", select "Use a different payment method", then select "Add a new credit card" select "Next" and follow the prompts.
    Jim
    Thursday, March 26, 2009 11:52 PM
    Moderator