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One Care Anitivirus Update button is not working

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Dear All,

I have installed Windows live one care on Windows Vista. Now whenever i open one care center. It shows me that my antivirus is outdated and I should update it because its a threat. But whenever i try to click on Update button in antivirus panel. Nothing happens and red warning is still keeping its place.

I was wondering if someone could help me to find a cure for this problem.

thanks...

Sunday, June 8, 2008 8:31 AM

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Please see this post to troubleshoot antivirus update issues - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=1286736&SiteID=2
If you are unable to resolve the issue by using the troubleshooter information, uninstall One Care, use the install cleanup tool - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=828910&SiteID=2 then reinstall One Care.

If the issue persists p[lease contact support. How to reach support - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

Sunday, June 8, 2008 2:57 PM

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