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Windows 7 Build 7600 This copy of Windows is not genuine RRS feed

  • Question

  • This version of windows came with my Gateway/Acer Desktop. The problem just started today.. after I installed windows live essentials 2011... weird, right?
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Code: 0x8004FE21
    Cached Online Validation Code: N/A, hr = 0xc0000022
    Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
    Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
    Windows Product ID: 00359-OEM-8992687-00006
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {8D4CA21A-3316-4D84-ADE4-0DABC8C878D1}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.110622-1503
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    OGA Data-->
    Office Status: 102
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\AbuSabriya\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    File Scan Data-->
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{8D4CA21A-3316-4D84-ADE4-0DABC8C878D1}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7QJB7</PKey><PID>00359-OEM-8992687-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-1101297577-3329453543-4259863059</SID><SYSTEM><Manufacturer>Gateway</Manufacturer><Model>SX2840</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P01-A1</Version><SMBIOSVersion major="2" minor="6"/><Date>20091126000000.000000+000</Date></BIOS><HWID>38B93607018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  
    Spsys.log Content: 0x80070002
    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text.
    Error: 0x80070426
     
    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x0001000000000000
    Event Time Stamp: 12:26:2011 11:07
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered Service: sppsvc
    HWID Data-->
    HWID Hash Current: KgAAAAEAAQABAAEAAAABAAAAAQABAAEAonby6SB1xrD2L7Y5Bofo1Fxd
    OEM Activation 1.0 Data-->
    N/A
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC ACRSYS APIC1804
      FACP ACRSYS FACP1804
      HPET ACRSYS OEMHPET 
      MCFG ACRSYS OEMMCFG 
      SLIC ACRSYS ACRPRDCT
      OEMB ACRSYS OEMB1804
      GSCI ACRSYS GMCHSCI 
      AWMI ACRSYS OEMB1804
      SSDT DpgPmm CpuPm


    • Edited by Maria.mm Saturday, December 31, 2011 6:25 PM
    Saturday, December 31, 2011 6:08 PM

Answers

  • "Maria.mm" wrote in message news:c0418c5e-520d-4fef-951d-71e24d214171...
    "Maria.mm" wrote in message news:d00cd446-6827-4b0a-8971-31dcaa9e3dc0...
     

    Error 2: The system cannot find the specified file.

     

    Oh Boy! Sounds like It was deleted some how!

     


    hya
     
    Please run the following command, and let me know the result.
    ICACLS C:\Windows\System32\Sppsvc.exe
    I doubt that the fie is missing – it’s more likely that there’s something blocking access to it for some reason.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth


    Microsoft Windows [Version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

    C:\Users\AbuSabriya>ICACLS C:\Windows\System32\Sppsvc.exe
    C:\Windows\System32\Sppsvc.exe NT SERVICE\TrustedInstaller:(F)
                                   BUILTIN\Administrators:(RX)
                                   NT AUTHORITY\SYSTEM:(RX)
                                   BUILTIN\Users:(RX)

    Successfully processed 1 files; Failed processing 0 files

    C:\Users\AbuSabriya>


    hya
     
     
    That also looks OK. (The file is present, and has the correct permissions)
     
    I can only suggest that you contact WGA Support for assistance – the issue is obviously more complex than can be dealt with in the forum context.
     
    WGA Support can be found here-
    North America: http://support.microsoft.com/contactus/cu_sc_genadv_master?ws=support&ws=support#tab4

    Outside North America:
    http://support.microsoft.com/contactus/?ws=support#tab0

    Please let us know if (and how) MS manage to repair the problem without a repair install of the OS - it would be useful for future reference!
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Thursday, January 5, 2012 9:08 PM
    Sunday, January 1, 2012 7:22 PM
    Moderator

All replies

  • "Maria.mm" wrote in message news:1760a33f-ddd9-4e69-a1a4-ef5ce34de5ff...
    This version of windows came with my Gateway/Acer Desktop. The problem just started today.. after I installed windows live essentials 2011... weird, right?
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Code: 0x8004FE21
    Cached Online Validation Code: N/A, hr = 0xc0000022
    Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
    Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
    Windows Product ID: 00359-OEM-8992687-00006
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010300.0.0.003
     
    Other data-->
    <SYSTEM><Manufacturer>Gateway</Manufacturer><Model>SX2840</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P01-A1</Version><SMBIOSVersion major="2" minor="6"/><Date>20091126000000.000000+000</Date></BIOS
     
    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text.
    Error: 0x80070426
     
    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x0001000000000000
    Event Time Stamp: 12:26:2011 11:07
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered Service: sppsvc
     


     
     
     
    You have two problems -
    1) a failing hard drive – BACK UP NOW to external media.
    2) a tampered service..
     
     
    The best thing to start with is probably a basic chkdsdsk and sfc.....
    running CHKDSK and SFC
    type in the Search box
    CMD.EXE
    right-click on the only file that is found
    Select Run as Administrator
    - the Elevated Command Prompt window should pop up
    At the Command prompt, type
    CHKDSK C: /R
    and hit the Enter key
    You will be told that the drive is locked, and the CHKDSK will run at he next boot - hit the Y key, and then reboot. The chkdsk will take a few hours depending on the size of the drive, so be patient!

    After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) - then run the SFC

    SFC -System File Checker - Instructions
    Click on the Start button
    type in the Search box
    CMD.EXE
    right-click on the only file that is found
    Select Run as Administrator
    - the Elevated Command Prompt window should pop up
    At the Command prompt, type

    SFC /SCANNOW

    and hit the Enter key
    Wait for the scan to finish - make a note of any error messages - and then reboot.

    run another MGADiag report, and post the results.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, December 31, 2011 9:38 PM
    Moderator
  • "Maria.mm" wrote in message news:1760a33f-ddd9-4e69-a1a4-ef5ce34de5ff...
    This version of windows came with my Gateway/Acer Desktop. The problem just started today.. after I installed windows live essentials 2011... weird, right?
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Code: 0x8004FE21
    Cached Online Validation Code: N/A, hr = 0xc0000022
    Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
    Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
    Windows Product ID: 00359-OEM-8992687-00006
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010300.0.0.003
     
    Other data-->
    <SYSTEM><Manufacturer>Gateway</Manufacturer><Model>SX2840</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P01-A1</Version><SMBIOSVersion major="2" minor="6"/><Date>20091126000000.000000+000</Date></BIOS
     
    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text.
    Error: 0x80070426
     
    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x0001000000000000
    Event Time Stamp: 12:26:2011 11:07
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered Service: sppsvc
     


     
     
     
    You have two problems -
    1) a failing hard drive – BACK UP NOW to external media.
    2) a tampered service..
     
     
    The best thing to start with is probably a basic chkdsdsk and sfc.....
    running CHKDSK and SFC
    type in the Search box
    CMD.EXE
    right-click on the only file that is found
    Select Run as Administrator
    - the Elevated Command Prompt window should pop up
    At the Command prompt, type
    CHKDSK C: /R
    and hit the Enter key
    You will be told that the drive is locked, and the CHKDSK will run at he next boot - hit the Y key, and then reboot. The chkdsk will take a few hours depending on the size of the drive, so be patient!

    After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) - then run the SFC

    SFC -System File Checker - Instructions
    Click on the Start button
    type in the Search box
    CMD.EXE
    right-click on the only file that is found
    Select Run as Administrator
    - the Elevated Command Prompt window should pop up
    At the Command prompt, type

    SFC /SCANNOW

    and hit the Enter key
    Wait for the scan to finish - make a note of any error messages - and then reboot.

    run another MGADiag report, and post the results.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Hi! Ok so I did as following. The chkdsdsk didn't take anytime at all and it said that the volume was clean. Everything started normally. Then I did as you said and did the System File Checker. When it finished it said Windows Resource Protection did not find any integrity violations. Then and I rebooted again and this is my new report:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE21
    Cached Online Validation Code: N/A, hr = 0xc0000022
    Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
    Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
    Windows Product ID: 00359-OEM-8992687-00006
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {8D4CA21A-3316-4D84-ADE4-0DABC8C878D1}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.110622-1503
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 102
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\AbuSabriya\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{8D4CA21A-3316-4D84-ADE4-0DABC8C878D1}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7QJB7</PKey><PID>00359-OEM-8992687-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-1101297577-3329453543-4259863059</SID><SYSTEM><Manufacturer>Gateway</Manufacturer><Model>SX2840</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P01-A1</Version><SMBIOSVersion major="2" minor="6"/><Date>20091126000000.000000+000</Date></BIOS><HWID>38B93607018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text.
    Error: 0x80070426

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x0001000000000000
    Event Time Stamp: 12:26:2011 11:07
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered Service: sppsvc


    HWID Data-->
    HWID Hash Current: KgAAAAEAAQABAAEAAAABAAAAAQABAAEAonby6SB1xrD2L7Y5Bofo1Fxd

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   ACRSYS  APIC1804
      FACP   ACRSYS  FACP1804
      HPET   ACRSYS  OEMHPET
      MCFG   ACRSYS  OEMMCFG
      SLIC   ACRSYS  ACRPRDCT
      OEMB   ACRSYS  OEMB1804
      GSCI   ACRSYS  GMCHSCI
      AWMI   ACRSYS  OEMB1804
      SSDT   DpgPmm  CpuPm

     



    hya
    Saturday, December 31, 2011 10:26 PM
  • "Maria.mm" wrote in message news:563b89fe-9baf-48b3-8fc8-e2da79e6ec3e...
    Hi! Ok so I did as following. The chkdsdsk didn't take anytime at all and it said that the volume was clean. Everything started normally. Then I did as you said and did the System File Checker. When it finished it said Windows Resource Protection did not find any integrity violations. Then and I rebooted again and this is my new report:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE21
    Cached Online Validation Code: N/A, hr = 0xc0000022
    Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
    Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
    Windows Product ID: 00359-OEM-8992687-00006
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010300.0.0.003

    Other data-->
    SYSTEM><Manufacturer>Gateway</Manufacturer><Model>SX2840</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P01-A1</Version><SMBIOSVersion major="2" minor="6"/><Date>20091126000000.000000+000</Date></BIOS

     

    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text.
    Error: 0x80070426

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001

     



    hya
     
    The CHKDSK should have taken at least an hour – depending on the size of your C: drive – and the SFC command would have taken around 20-40 minutes.
     
    Please ensure that you followed the instructions EXACTLY – or you are likely to have done nothing except confuse everyone.
     
    There is no change in your results – which is why I wonder about the CHKDSK.
     
    Please ensure that you have opened an Administrator Command Prompt window – and then try the command again. It *should* demand confirmation and a reboot.
    Once rebooted, the *should* ask whether you want he chkdsk to work (default is to leave it alone to run) – let it run and just wait.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, December 31, 2011 10:41 PM
    Moderator
  • "Maria.mm" wrote in message news:563b89fe-9baf-48b3-8fc8-e2da79e6ec3e...
    Hi! Ok so I did as following. The chkdsdsk didn't take anytime at all and it said that the volume was clean. Everything started normally. Then I did as you said and did the System File Checker. When it finished it said Windows Resource Protection did not find any integrity violations. Then and I rebooted again and this is my new report:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE21
    Cached Online Validation Code: N/A, hr = 0xc0000022
    Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
    Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
    Windows Product ID: 00359-OEM-8992687-00006
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010300.0.0.003

    Other data-->
    SYSTEM><Manufacturer>Gateway</Manufacturer><Model>SX2840</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P01-A1</Version><SMBIOSVersion major="2" minor="6"/><Date>20091126000000.000000+000</Date></BIOS

     

    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text.
    Error: 0x80070426

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001

     



    hya
     
    The CHKDSK should have taken at least an hour – depending on the size of your C: drive – and the SFC command would have taken around 20-40 minutes.
     
    Please ensure that you followed the instructions EXACTLY – or you are likely to have done nothing except confuse everyone.
     
    There is no change in your results – which is why I wonder about the CHKDSK.
     
    Please ensure that you have opened an Administrator Command Prompt window – and then try the command again. It *should* demand confirmation and a reboot.
    Once rebooted, the *should* ask whether you want he chkdsk to work (default is to leave it alone to run) – let it run and just wait.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth


    new report. the checkdisk took three hours uhm I'm not quite sure the system file checker worked because it finishes the vertification stage and then thats it? Is that all?

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE21
    Cached Online Validation Code: N/A, hr = 0xc0000022
    Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
    Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
    Windows Product ID: 00359-OEM-8992687-00006
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {8D4CA21A-3316-4D84-ADE4-0DABC8C878D1}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.110622-1503
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 102
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\AbuSabriya\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{8D4CA21A-3316-4D84-ADE4-0DABC8C878D1}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7QJB7</PKey><PID>00359-OEM-8992687-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-1101297577-3329453543-4259863059</SID><SYSTEM><Manufacturer>Gateway</Manufacturer><Model>SX2840</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P01-A1</Version><SMBIOSVersion major="2" minor="6"/><Date>20091126000000.000000+000</Date></BIOS><HWID>38B93607018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text.
    Error: 0x80070426

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x0001000000000000
    Event Time Stamp: 12:26:2011 11:07
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered Service: sppsvc


    HWID Data-->
    HWID Hash Current: KgAAAAEAAQABAAEAAAABAAAAAQABAAEAonby6SB1xrD2L7Y5Bofo1Fxd

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   ACRSYS  APIC1804
      FACP   ACRSYS  FACP1804
      HPET   ACRSYS  OEMHPET
      MCFG   ACRSYS  OEMMCFG
      SLIC   ACRSYS  ACRPRDCT
      OEMB   ACRSYS  OEMB1804
      GSCI   ACRSYS  GMCHSCI
      AWMI   ACRSYS  OEMB1804
      SSDT   DpgPmm  CpuPm

    Looks to me as if nothing really changed.


    hya
    Sunday, January 1, 2012 3:21 AM
  • I'm also wondering with another current operating system such as X Lion or Ubuntu (since UBUNTU is free it obviously wouldn't) Would something like this happen? It seems like windows is the only operating system that gets all sorts of bugs and viruses.
    hya
    • Edited by Maria.mm Sunday, January 1, 2012 3:28 AM
    Sunday, January 1, 2012 3:27 AM
  • "Maria.mm" wrote in message news:7ae52e40-b6ea-4d84-adba-cb831e682b34...
    I'm also wondering with another current operating system such as X Lion or Ubuntu (since UBUNTU is free it obviously wouldn't) Would something like this happen? It seems like windows is the only operating system that gets all sorts of bugs and viruses.
    hya
     
     
     
    There are Viruses in other OS’s as well (including Android, OSX, and Linux of all flavours)– it;s just that 90% of people use Windows, so they form a bigger target for the idiots and criminals who write the malware.
    Bugs are present in every OS – it’s an inevitable result of complexity.
    There’s nothing changed in your report – even the disk error is still present :(
    Please check your Event Viewer for the results of the disk check – it’s in the Applications log, as a Wininit  entry copy and paste the results to your response
     
    Also, please do the following.
    Click on Start
    in the Search box, type
    SERVICES.MSC
    and hit the Enter key - accept the UAC prompt if you get one.
    Look in the console for the Software Protection service, right-click on it and select Properties.
    make sure that the Startup Type is set to Automatic (Delayed Start), and click Apply.

    Try starting the service now - do you get an error message? Does it start? does it almost immediately stop again?
    Post back with your results, and a new MGADiag report.

    If it doesn't start, then please do the following...
    Please open an Elevated (Administrator) Command Prompt window and use the following commands....

    net start sppsvc
    sc qc sppsvc
    sc queryex sppsvc
    sc qprivs sppsvc
    sc qsidtype sppsvc
    sc sdshow sppsvc

    copy and paste the results into your response (to copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response), together with the EXACT error message you get when you attempt to start the service from the Services control panel..


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, January 1, 2012 9:09 AM
    Moderator
  • When I go to reply all the logs get bunched together. I'll just seperate em!

     

    this is the winnit thing

    Winnit log

     

    Log Name:      Application

    Source:        Microsoft-Windows-Wininit

    Date:          12/31/2011 9:45:33 PM

    Event ID:      1001

    Task Category: None

    Level:         Information

    Keywords:      Classic

    User:          N/A

    Computer:      AbuSabriya-PC

    Description:

     

     

    Checking file system on C:

    The type of the file system is NTFS.

    Volume label is Gateway.

     

    A disk check has been scheduled.

    Windows will now check the disk.                         

     

    CHKDSK is verifying files (stage 1 of 5)...

      642816 file records processed.                                         

     

    File verification completed.

      206 large file records processed.                                   

     

      0 bad file records processed.                                     

     

      0 EA records processed.                                           

     

      60 reparse records processed.                                      

     

    CHKDSK is verifying indexes (stage 2 of 5)...

      746776 index entries processed.                                        

     

    Index verification completed.

      0 unindexed files scanned.                                        

     

      0 unindexed files recovered.                                      

     

    CHKDSK is verifying security descriptors (stage 3 of 5)...

      642816 file SDs/SIDs processed.                                        

     

    Cleaning up 1929 unused index entries from index $SII of file 0x9.

    Cleaning up 1929 unused index entries from index $SDH of file 0x9.

    Cleaning up 1929 unused security descriptors.

    Security descriptor verification completed.

      51981 data files processed.                                           

     

    CHKDSK is verifying Usn Journal...

      33656728 USN bytes processed.                                            

     

    Usn Journal verification completed.

    CHKDSK is verifying file data (stage 4 of 5)...

      642800 files processed.                                                

     

    File data verification completed.

    CHKDSK is verifying free space (stage 5 of 5)...

      212407962 free clusters processed.                                        

     

    Free space verification is complete.

    CHKDSK discovered free space marked as allocated in the

    master file table (MFT) bitmap.

    CHKDSK discovered free space marked as allocated in the volume bitmap.

    Windows has made corrections to the file system.

     

     962322135 KB total disk space.

     111729384 KB in 325865 files.

        187760 KB in 51982 indexes.

             0 KB in bad sectors.

        773139 KB in use by the system.

         65536 KB occupied by the log file.

     849631852 KB available on disk.

     

          4096 bytes in each allocation unit.

     240580533 total allocation units on disk.

     212407963 allocation units available on disk.

     

    Internal Info:

    00 cf 09 00 02 c4 05 00 ee 5b 0a 00 00 00 00 00  .........[......

    03 12 00 00 3c 00 00 00 00 00 00 00 00 00 00 00  ....<...........

    00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................

     

    Windows has finished checking your disk.

    Please wait while your computer restarts.

     

    Event Xml:

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

      <System>

        <Provider Name="Microsoft-Windows-Wininit" Guid="{206f6dea-d3c5-4d10-bc72-989f03c8b84b}" EventSourceName="Wininit" />

        <EventID Qualifiers="16384">1001</EventID>

        <Version>0</Version>

        <Level>4</Level>

        <Task>0</Task>

        <Opcode>0</Opcode>

        <Keywords>0x80000000000000</Keywords>

        <TimeCreated SystemTime="2012-01-01T02:45:33.000000000Z" />

        <EventRecordID>4059</EventRecordID>

        <Correlation />

        <Execution ProcessID="0" ThreadID="0" />

        <Channel>Application</Channel>

        <Computer>AbuSabriya-PC</Computer>

        <Security />

      </System>

      <EventData>

        <Data>

     

    Checking file system on C:

    The type of the file system is NTFS.

    Volume label is Gateway.

     

    A disk check has been scheduled.

    Windows will now check the disk.                         

     

    CHKDSK is verifying files (stage 1 of 5)...

      642816 file records processed.                                         

     

    File verification completed.

      206 large file records processed.                                   

     

      0 bad file records processed.                                     

     

      0 EA records processed.                                           

     

      60 reparse records processed.                                      

     

    CHKDSK is verifying indexes (stage 2 of 5)...

      746776 index entries processed.                                        

     

    Index verification completed.

      0 unindexed files scanned.                                        

     

      0 unindexed files recovered.                                      

     

    CHKDSK is verifying security descriptors (stage 3 of 5)...

      642816 file SDs/SIDs processed.                                        

     

    Cleaning up 1929 unused index entries from index $SII of file 0x9.

    Cleaning up 1929 unused index entries from index $SDH of file 0x9.

    Cleaning up 1929 unused security descriptors.

    Security descriptor verification completed.

      51981 data files processed.                                           

     

    CHKDSK is verifying Usn Journal...

      33656728 USN bytes processed.                                            

     

    Usn Journal verification completed.

    CHKDSK is verifying file data (stage 4 of 5)...

      642800 files processed.                                                

     

    File data verification completed.

    CHKDSK is verifying free space (stage 5 of 5)...

      212407962 free clusters processed.                                        

     

    Free space verification is complete.

    CHKDSK discovered free space marked as allocated in the

    master file table (MFT) bitmap.

    CHKDSK discovered free space marked as allocated in the volume bitmap.

    Windows has made corrections to the file system.

     

     962322135 KB total disk space.

     111729384 KB in 325865 files.

        187760 KB in 51982 indexes.

             0 KB in bad sectors.

        773139 KB in use by the system.

         65536 KB occupied by the log file.

     849631852 KB available on disk.

     

          4096 bytes in each allocation unit.

     240580533 total allocation units on disk.

     212407963 allocation units available on disk.

     

    Internal Info:

    00 cf 09 00 02 c4 05 00 ee 5b 0a 00 00 00 00 00  .........[......

    03 12 00 00 3c 00 00 00 00 00 00 00 00 00 00 00  ....&lt;...........

    00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................

     

    Windows has finished checking your disk.

    Please wait while your computer restarts.

    </Data>

      </EventData>

    </Event>


    hya
    Sunday, January 1, 2012 9:44 AM
  • "Maria.mm" wrote in message news:7ae52e40-b6ea-4d84-adba-cb831e682b34...
    I'm also wondering with another current operating system such as X Lion or Ubuntu (since UBUNTU is free it obviously wouldn't) Would something like this happen? It seems like windows is the only operating system that gets all sorts of bugs and viruses.
    hya
     
     
     
    There are Viruses in other OS’s as well (including Android, OSX, and Linux of all flavours)– it;s just that 90% of people use Windows, so they form a bigger target for the idiots and criminals who write the malware.
    Bugs are present in every OS – it’s an inevitable result of complexity.
    There’s nothing changed in your report – even the disk error is still present :(
    Please check your Event Viewer for the results of the disk check – it’s in the Applications log, as a Wininit  entry copy and paste the results to your response
     
    Also, please do the following.
    Click on Start
    in the Search box, type
    SERVICES.MSC
    and hit the Enter key - accept the UAC prompt if you get one.
    Look in the console for the Software Protection service, right-click on it and select Properties.
    make sure that the Startup Type is set to Automatic (Delayed Start), and click Apply.

    Try starting the service now - do you get an error message? Does it start? does it almost immediately stop again?
    Post back with your results, and a new MGADiag report.

    If it doesn't start, then please do the following...
    Please open an Elevated (Administrator) Command Prompt window and use the following commands....

    net start sppsvc
    sc qc sppsvc
    sc queryex sppsvc
    sc qprivs sppsvc
    sc qsidtype sppsvc
    sc sdshow sppsvc

    copy and paste the results into your response (to copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response), together with the EXACT error message you get when you attempt to start the service from the Services control panel..


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    From CMD.exe
    Microsoft Windows [Version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
    C:\Users\AbuSabriya>net start sppsvc
    The Software Protection service is starting.
    The Software Protection service could not be started.
    A system error has occurred.
    System error 2 has occurred.
    The system cannot find the file specified.
    C:\Users\AbuSabriya>sc qc sppsvc
    [SC] QueryServiceConfig SUCCESS
    SERVICE_NAME: sppsvc
            TYPE               : 10  WIN32_OWN_PROCESS
            START_TYPE         : 2   AUTO_START  (DELAYED)
            ERROR_CONTROL      : 1   NORMAL
            BINARY_PATH_NAME   : C:\Windows\system32\sppsvc.exe
            LOAD_ORDER_GROUP   :
            TAG                : 0
            DISPLAY_NAME       : Software Protection
            DEPENDENCIES       : RpcSs
            SERVICE_START_NAME : NT AUTHORITY\NetworkService
    C:\Users\AbuSabriya>sc queryex sppsvc
    SERVICE_NAME: sppsvc
            TYPE               : 10  WIN32_OWN_PROCESS
            STATE              : 1  STOPPED
            WIN32_EXIT_CODE    : 2  (0x2)
            SERVICE_EXIT_CODE  : 0  (0x0)
            CHECKPOINT         : 0x0
            WAIT_HINT          : 0x0
            PID                : 0
            FLAGS              :
    C:\Users\AbuSabriya>sc qprivs sppsvc
    [SC] QueryServiceConfig2 SUCCESS
    SERVICE_NAME: sppsvc
            PRIVILEGES       : SeAuditPrivilege
                             : SeChangeNotifyPrivilege
                             : SeCreateGlobalPrivilege
                             : SeImpersonatePrivilege
    C:\Users\AbuSabriya>sc qsidtype sppsvc
    [SC] QueryServiceConfig2 SUCCESS
    SERVICE_NAME: sppsvc
    SERVICE_SID_TYPE:  UNRESTRICTED
    C:\Users\AbuSabriya>sc sdshow sppsvc
    D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWRPLO
    CRRC;;;IU)(A;;CCLCSWRPLOCRRC;;;SU)(A;;LCRP;;;AU)
    C:\Users\AbuSabriya>

    hya
    Sunday, January 1, 2012 9:45 AM
  • "Maria.mm" wrote in message news:7ae52e40-b6ea-4d84-adba-cb831e682b34...
    I'm also wondering with another current operating system such as X Lion or Ubuntu (since UBUNTU is free it obviously wouldn't) Would something like this happen? It seems like windows is the only operating system that gets all sorts of bugs and viruses.
    hya
     
     
     
    There are Viruses in other OS’s as well (including Android, OSX, and Linux of all flavours)– it;s just that 90% of people use Windows, so they form a bigger target for the idiots and criminals who write the malware.
    Bugs are present in every OS – it’s an inevitable result of complexity.
    There’s nothing changed in your report – even the disk error is still present :(
    Please check your Event Viewer for the results of the disk check – it’s in the Applications log, as a Wininit  entry copy and paste the results to your response
     
    Also, please do the following.
    Click on Start
    in the Search box, type
    SERVICES.MSC
    and hit the Enter key - accept the UAC prompt if you get one.
    Look in the console for the Software Protection service, right-click on it and select Properties.
    make sure that the Startup Type is set to Automatic (Delayed Start), and click Apply.

    Try starting the service now - do you get an error message? Does it start? does it almost immediately stop again?
    Post back with your results, and a new MGADiag report.

    If it doesn't start, then please do the following...
    Please open an Elevated (Administrator) Command Prompt window and use the following commands....

    net start sppsvc
    sc qc sppsvc
    sc queryex sppsvc
    sc qprivs sppsvc
    sc qsidtype sppsvc
    sc sdshow sppsvc

    copy and paste the results into your response (to copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response), together with the EXACT error message you get when you attempt to start the service from the Services control panel..


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Error message

    I clicked start in the services thing and My error message said:

     

    Windows could not find the software protection service on local computer

     

    Error 2: The system cannot find the specified file.

     

    Oh Boy! Sounds like It was deleted some how!

     


    hya
    Sunday, January 1, 2012 9:46 AM
  • and the MGADiag report

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0x8004FE21

    Cached Online Validation Code: N/A, hr = 0xc0000022

    Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7

    Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=

    Windows Product ID: 00359-OEM-8992687-00006

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7600.2.00010300.0.0.003

    ID: {8D4CA21A-3316-4D84-ADE4-0DABC8C878D1}(3)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Home Premium

    Architecture: 0x00000009

    Build lab: 7600.win7_gdr.110622-1503

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 102

    Microsoft Office Home and Student 2007 - 100 Genuine

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Users\AbuSabriya\AppData\Local\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{8D4CA21A-3316-4D84-ADE4-0DABC8C878D1}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7QJB7</PKey><PID>00359-OEM-8992687-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-1101297577-3329453543-4259863059</SID><SYSTEM><Manufacturer>Gateway</Manufacturer><Model>SX2840</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P01-A1</Version><SMBIOSVersion major="2" minor="6"/><Date>20091126000000.000000+000</Date></BIOS><HWID>38B93607018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text.

    Error: 0x80070426 

     

    Windows Activation Technologies-->

    HrOffline: 0x8004FE21

    HrOnline: N/A

    HealthStatus: 0x0001000000000000

    Event Time Stamp: 1:1:2012 04:18

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

    Tampered Service: sppsvc

     

     

    HWID Data-->

    HWID Hash Current: KgAAAAEAAQABAAEAAAABAAAAAQABAAEAonby6SB1xrD2L7Y5Bofo1Fxd

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x20001

    OEMID and OEMTableID Consistent: yes

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC ACRSYS APIC1804

      FACP ACRSYS FACP1804

      HPET ACRSYS OEMHPET 

      MCFG ACRSYS OEMMCFG 

      SLIC ACRSYS ACRPRDCT

      OEMB ACRSYS OEMB1804

      GSCI ACRSYS GMCHSCI 

      AWMI ACRSYS OEMB1804

      SSDT DpgPmm CpuPm

     

     


    hya
    Sunday, January 1, 2012 9:46 AM
  • "Maria.mm" wrote in message news:d00cd446-6827-4b0a-8971-31dcaa9e3dc0...
     

    Error 2: The system cannot find the specified file.

     

    Oh Boy! Sounds like It was deleted some how!

     


    hya
     
    Please run the following command, and let me know the result.
    ICACLS C:\Windows\System32\Sppsvc.exe
    I doubt that the fie is missing – it’s more likely that there’s something blocking access to it for some reason.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, January 1, 2012 11:07 AM
    Moderator
  • "Maria.mm" wrote in message news:d00cd446-6827-4b0a-8971-31dcaa9e3dc0...
     

    Error 2: The system cannot find the specified file.

     

    Oh Boy! Sounds like It was deleted some how!

     


    hya
     
    Please run the following command, and let me know the result.
    ICACLS C:\Windows\System32\Sppsvc.exe
    I doubt that the fie is missing – it’s more likely that there’s something blocking access to it for some reason.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth


    Microsoft Windows [Version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

    C:\Users\AbuSabriya>ICACLS C:\Windows\System32\Sppsvc.exe
    C:\Windows\System32\Sppsvc.exe NT SERVICE\TrustedInstaller:(F)
                                   BUILTIN\Administrators:(RX)
                                   NT AUTHORITY\SYSTEM:(RX)
                                   BUILTIN\Users:(RX)

    Successfully processed 1 files; Failed processing 0 files

    C:\Users\AbuSabriya>


    hya
    Sunday, January 1, 2012 6:59 PM
  • "Maria.mm" wrote in message news:c0418c5e-520d-4fef-951d-71e24d214171...
    "Maria.mm" wrote in message news:d00cd446-6827-4b0a-8971-31dcaa9e3dc0...
     

    Error 2: The system cannot find the specified file.

     

    Oh Boy! Sounds like It was deleted some how!

     


    hya
     
    Please run the following command, and let me know the result.
    ICACLS C:\Windows\System32\Sppsvc.exe
    I doubt that the fie is missing – it’s more likely that there’s something blocking access to it for some reason.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth


    Microsoft Windows [Version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

    C:\Users\AbuSabriya>ICACLS C:\Windows\System32\Sppsvc.exe
    C:\Windows\System32\Sppsvc.exe NT SERVICE\TrustedInstaller:(F)
                                   BUILTIN\Administrators:(RX)
                                   NT AUTHORITY\SYSTEM:(RX)
                                   BUILTIN\Users:(RX)

    Successfully processed 1 files; Failed processing 0 files

    C:\Users\AbuSabriya>


    hya
     
     
    That also looks OK. (The file is present, and has the correct permissions)
     
    I can only suggest that you contact WGA Support for assistance – the issue is obviously more complex than can be dealt with in the forum context.
     
    WGA Support can be found here-
    North America: http://support.microsoft.com/contactus/cu_sc_genadv_master?ws=support&ws=support#tab4

    Outside North America:
    http://support.microsoft.com/contactus/?ws=support#tab0

    Please let us know if (and how) MS manage to repair the problem without a repair install of the OS - it would be useful for future reference!
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Thursday, January 5, 2012 9:08 PM
    Sunday, January 1, 2012 7:22 PM
    Moderator
  • Ok so I got an agent and he says to just contact my manufacturer. I don't think he was really trying to understand the Software Protection part, but Whatever.
    hya
    Monday, January 2, 2012 4:43 AM
  • "Maria.mm" wrote in message news:5ad53e56-340f-46bb-a774-2c3818cd0337...
    Ok so I got an agent and he says to just contact my manufacturer. I don't think he was really trying to understand the Software Protection part, but Whatever.
    hya
     
    Not a good response – I suspect that you may have got the ‘skeleton crew’ for the holidays. You need to make sure that they realise this is a WGA problem, and therefore is an MS responsibility, rather than an OEM one.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, January 2, 2012 9:53 AM
    Moderator