Answered by:
Windows 7 Build 7600 This copy of Windows is not genuine

Question
-
This version of windows came with my Gateway/Acer Desktop. The problem just started today.. after I installed windows live essentials 2011... weird, right?Diagnostic Report (1.9.0027.0):-----------------------------------------Windows Validation Data-->Validation Code: 0x8004FE21Cached Online Validation Code: N/A, hr = 0xc0000022Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=Windows Product ID: 00359-OEM-8992687-00006Windows Product ID Type: 2Windows License Type: OEM SLPWindows OS version: 6.1.7600.2.00010300.0.0.003ID: {8D4CA21A-3316-4D84-ADE4-0DABC8C878D1}(1)Is Admin: YesTestCab: 0x0LegitcheckControl ActiveX: N/A, hr = 0x80070002Signed By: N/A, hr = 0x80070002Product Name: Windows 7 Home PremiumArchitecture: 0x00000009Build lab: 7600.win7_gdr.110622-1503TTS Error:Validation Diagnostic:Resolution Status: N/AVista WgaER Data-->ThreatID(s): N/A, hr = 0x80070002Version: N/A, hr = 0x80070002Windows XP Notifications Data-->Cached Result: N/A, hr = 0x80070002File Exists: NoVersion: N/A, hr = 0x80070002WgaTray.exe Signed By: N/A, hr = 0x80070002WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->Cached Result: N/A, hr = 0x80070002Version: N/A, hr = 0x80070002OGAExec.exe Signed By: N/A, hr = 0x80070002OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->Office Status: 102Microsoft Office Home and Student 2007 - 100 GenuineOGA Version: N/A, 0x80070002Signed By: N/A, hr = 0x80070002Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057Browser Data-->Proxy settings: N/AUser Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)Default Browser: C:\Users\AbuSabriya\AppData\Local\Google\Chrome\Application\chrome.exeDownload signed ActiveX controls: PromptDownload unsigned ActiveX controls: DisabledRun ActiveX controls and plug-ins: AllowedInitialize and script ActiveX controls not marked as safe: DisabledAllow scripting of Internet Explorer Webbrowser control: DisabledActive scripting: AllowedScript ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->Other data-->Office Details: <GenuineResults><MachineData><UGUID>{8D4CA21A-3316-4D84-ADE4-0DABC8C878D1}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7QJB7</PKey><PID>00359-OEM-8992687-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-1101297577-3329453543-4259863059</SID><SYSTEM><Manufacturer>Gateway</Manufacturer><Model>SX2840</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P01-A1</Version><SMBIOSVersion major="2" minor="6"/><Date>20091126000000.000000+000</Date></BIOS><HWID>38B93607018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>Spsys.log Content: 0x80070002Licensing Data-->On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text.Error: 0x80070426Windows Activation Technologies-->HrOffline: 0x8004FE21HrOnline: N/AHealthStatus: 0x0001000000000000Event Time Stamp: 12:26:2011 11:07ActiveX: Registered, Version: 7.1.7600.16395Admin Service: Registered, Version: 7.1.7600.16395HealthStatus Bitmask Output:Tampered Service: sppsvcHWID Data-->HWID Hash Current: KgAAAAEAAQABAAEAAAABAAAAAQABAAEAonby6SB1xrD2L7Y5Bofo1FxdOEM Activation 1.0 Data-->N/AOEM Activation 2.0 Data-->BIOS valid for OA 2.0: yesWindows marker version: 0x20001OEMID and OEMTableID Consistent: yesBIOS Information:ACPI Table Name OEMID Value OEMTableID ValueAPIC ACRSYS APIC1804FACP ACRSYS FACP1804HPET ACRSYS OEMHPETMCFG ACRSYS OEMMCFGSLIC ACRSYS ACRPRDCTOEMB ACRSYS OEMB1804GSCI ACRSYS GMCHSCIAWMI ACRSYS OEMB1804SSDT DpgPmm CpuPm
- Edited by Maria.mm Saturday, December 31, 2011 6:25 PM
Saturday, December 31, 2011 6:08 PM
Answers
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"Maria.mm" wrote in message news:c0418c5e-520d-4fef-951d-71e24d214171..."Maria.mm" wrote in message news:d00cd446-6827-4b0a-8971-31dcaa9e3dc0...
Error 2: The system cannot find the specified file.
Oh Boy! Sounds like It was deleted some how!
hyaPlease run the following command, and let me know the result.ICACLS C:\Windows\System32\Sppsvc.exeI doubt that the fie is missing – it’s more likely that there’s something blocking access to it for some reason.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.C:\Users\AbuSabriya>ICACLS C:\Windows\System32\Sppsvc.exe
C:\Windows\System32\Sppsvc.exe NT SERVICE\TrustedInstaller:(F)
BUILTIN\Administrators:(RX)
NT AUTHORITY\SYSTEM:(RX)
BUILTIN\Users:(RX)Successfully processed 1 files; Failed processing 0 files
C:\Users\AbuSabriya>
hyaThat also looks OK. (The file is present, and has the correct permissions)I can only suggest that you contact WGA Support for assistance – the issue is obviously more complex than can be dealt with in the forum context.WGA Support can be found here-North America: http://support.microsoft.com/contactus/cu_sc_genadv_master?ws=support&ws=support#tab4
Outside North America:
http://support.microsoft.com/contactus/?ws=support#tab0
Please let us know if (and how) MS manage to repair the problem without a repair install of the OS - it would be useful for future reference!
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Thursday, January 5, 2012 9:08 PM
Sunday, January 1, 2012 7:22 PMModerator
All replies
-
"Maria.mm" wrote in message news:1760a33f-ddd9-4e69-a1a4-ef5ce34de5ff...This version of windows came with my Gateway/Acer Desktop. The problem just started today.. after I installed windows live essentials 2011... weird, right?Diagnostic Report (1.9.0027.0):-----------------------------------------Windows Validation Data-->Validation Code: 0x8004FE21Cached Online Validation Code: N/A, hr = 0xc0000022Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=Windows Product ID: 00359-OEM-8992687-00006Windows Product ID Type: 2Windows License Type: OEM SLPWindows OS version: 6.1.7600.2.00010300.0.0.003Other data--><SYSTEM><Manufacturer>Gateway</Manufacturer><Model>SX2840</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P01-A1</Version><SMBIOSVersion major="2" minor="6"/><Date>20091126000000.000000+000</Date></BIOSLicensing Data-->On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text.Error: 0x80070426Windows Activation Technologies-->HrOffline: 0x8004FE21HrOnline: N/AHealthStatus: 0x0001000000000000Event Time Stamp: 12:26:2011 11:07ActiveX: Registered, Version: 7.1.7600.16395Admin Service: Registered, Version: 7.1.7600.16395HealthStatus Bitmask Output:Tampered Service: sppsvc
You have two problems -1) a failing hard drive – BACK UP NOW to external media.2) a tampered service..The best thing to start with is probably a basic chkdsdsk and sfc.....running CHKDSK and SFCtype in the Search box
CMD.EXE
right-click on the only file that is found
Select Run as Administrator
- the Elevated Command Prompt window should pop up
At the Command prompt, type
CHKDSK C: /R
and hit the Enter key
You will be told that the drive is locked, and the CHKDSK will run at he next boot - hit the Y key, and then reboot. The chkdsk will take a few hours depending on the size of the drive, so be patient!
After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) - then run the SFC
SFC -System File Checker - Instructions
Click on the Start button
type in the Search box
CMD.EXE
right-click on the only file that is found
Select Run as Administrator
- the Elevated Command Prompt window should pop up
At the Command prompt, type
SFC /SCANNOW
and hit the Enter key
Wait for the scan to finish - make a note of any error messages - and then reboot.
run another MGADiag report, and post the results.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothSaturday, December 31, 2011 9:38 PMModerator -
"Maria.mm" wrote in message news:1760a33f-ddd9-4e69-a1a4-ef5ce34de5ff...This version of windows came with my Gateway/Acer Desktop. The problem just started today.. after I installed windows live essentials 2011... weird, right?Diagnostic Report (1.9.0027.0):-----------------------------------------Windows Validation Data-->Validation Code: 0x8004FE21Cached Online Validation Code: N/A, hr = 0xc0000022Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=Windows Product ID: 00359-OEM-8992687-00006Windows Product ID Type: 2Windows License Type: OEM SLPWindows OS version: 6.1.7600.2.00010300.0.0.003Other data--><SYSTEM><Manufacturer>Gateway</Manufacturer><Model>SX2840</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P01-A1</Version><SMBIOSVersion major="2" minor="6"/><Date>20091126000000.000000+000</Date></BIOSLicensing Data-->On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text.Error: 0x80070426Windows Activation Technologies-->HrOffline: 0x8004FE21HrOnline: N/AHealthStatus: 0x0001000000000000Event Time Stamp: 12:26:2011 11:07ActiveX: Registered, Version: 7.1.7600.16395Admin Service: Registered, Version: 7.1.7600.16395HealthStatus Bitmask Output:Tampered Service: sppsvc
You have two problems -1) a failing hard drive – BACK UP NOW to external media.2) a tampered service..The best thing to start with is probably a basic chkdsdsk and sfc.....running CHKDSK and SFCtype in the Search box
CMD.EXE
right-click on the only file that is found
Select Run as Administrator
- the Elevated Command Prompt window should pop up
At the Command prompt, type
CHKDSK C: /R
and hit the Enter key
You will be told that the drive is locked, and the CHKDSK will run at he next boot - hit the Y key, and then reboot. The chkdsk will take a few hours depending on the size of the drive, so be patient!
After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) - then run the SFC
SFC -System File Checker - Instructions
Click on the Start button
type in the Search box
CMD.EXE
right-click on the only file that is found
Select Run as Administrator
- the Elevated Command Prompt window should pop up
At the Command prompt, type
SFC /SCANNOW
and hit the Enter key
Wait for the scan to finish - make a note of any error messages - and then reboot.
run another MGADiag report, and post the results.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothHi! Ok so I did as following. The chkdsdsk didn't take anytime at all and it said that the volume was clean. Everything started normally. Then I did as you said and did the System File Checker. When it finished it said Windows Resource Protection did not find any integrity violations. Then and I rebooted again and this is my new report:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0xc0000022
Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
Windows Product ID: 00359-OEM-8992687-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {8D4CA21A-3316-4D84-ADE4-0DABC8C878D1}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7600.win7_gdr.110622-1503
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 102
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\AbuSabriya\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{8D4CA21A-3316-4D84-ADE4-0DABC8C878D1}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7QJB7</PKey><PID>00359-OEM-8992687-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-1101297577-3329453543-4259863059</SID><SYSTEM><Manufacturer>Gateway</Manufacturer><Model>SX2840</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P01-A1</Version><SMBIOSVersion major="2" minor="6"/><Date>20091126000000.000000+000</Date></BIOS><HWID>38B93607018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text.
Error: 0x80070426Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x0001000000000000
Event Time Stamp: 12:26:2011 11:07
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered Service: sppsvc
HWID Data-->
HWID Hash Current: KgAAAAEAAQABAAEAAAABAAAAAQABAAEAonby6SB1xrD2L7Y5Bofo1FxdOEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ACRSYS APIC1804
FACP ACRSYS FACP1804
HPET ACRSYS OEMHPET
MCFG ACRSYS OEMMCFG
SLIC ACRSYS ACRPRDCT
OEMB ACRSYS OEMB1804
GSCI ACRSYS GMCHSCI
AWMI ACRSYS OEMB1804
SSDT DpgPmm CpuPm
hyaSaturday, December 31, 2011 10:26 PM -
"Maria.mm" wrote in message news:563b89fe-9baf-48b3-8fc8-e2da79e6ec3e...Hi! Ok so I did as following. The chkdsdsk didn't take anytime at all and it said that the volume was clean. Everything started normally. Then I did as you said and did the System File Checker. When it finished it said Windows Resource Protection did not find any integrity violations. Then and I rebooted again and this is my new report:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0xc0000022
Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
Windows Product ID: 00359-OEM-8992687-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010300.0.0.003
Other data-->
SYSTEM><Manufacturer>Gateway</Manufacturer><Model>SX2840</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P01-A1</Version><SMBIOSVersion major="2" minor="6"/><Date>20091126000000.000000+000</Date></BIOSLicensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text.
Error: 0x80070426Windows Activation Technologies-->
HrOffline: 0x8004FE21
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
hyaThe CHKDSK should have taken at least an hour – depending on the size of your C: drive – and the SFC command would have taken around 20-40 minutes.Please ensure that you followed the instructions EXACTLY – or you are likely to have done nothing except confuse everyone.There is no change in your results – which is why I wonder about the CHKDSK.Please ensure that you have opened an Administrator Command Prompt window – and then try the command again. It *should* demand confirmation and a reboot.Once rebooted, the *should* ask whether you want he chkdsk to work (default is to leave it alone to run) – let it run and just wait.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothSaturday, December 31, 2011 10:41 PMModerator -
"Maria.mm" wrote in message news:563b89fe-9baf-48b3-8fc8-e2da79e6ec3e...Hi! Ok so I did as following. The chkdsdsk didn't take anytime at all and it said that the volume was clean. Everything started normally. Then I did as you said and did the System File Checker. When it finished it said Windows Resource Protection did not find any integrity violations. Then and I rebooted again and this is my new report:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0xc0000022
Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
Windows Product ID: 00359-OEM-8992687-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010300.0.0.003Other data-->
SYSTEM><Manufacturer>Gateway</Manufacturer><Model>SX2840</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P01-A1</Version><SMBIOSVersion major="2" minor="6"/><Date>20091126000000.000000+000</Date></BIOSLicensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text.
Error: 0x80070426Windows Activation Technologies-->
HrOffline: 0x8004FE21
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
hyaThe CHKDSK should have taken at least an hour – depending on the size of your C: drive – and the SFC command would have taken around 20-40 minutes.Please ensure that you followed the instructions EXACTLY – or you are likely to have done nothing except confuse everyone.There is no change in your results – which is why I wonder about the CHKDSK.Please ensure that you have opened an Administrator Command Prompt window – and then try the command again. It *should* demand confirmation and a reboot.Once rebooted, the *should* ask whether you want he chkdsk to work (default is to leave it alone to run) – let it run and just wait.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
new report. the checkdisk took three hours uhm I'm not quite sure the system file checker worked because it finishes the vertification stage and then thats it? Is that all?Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0xc0000022
Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
Windows Product ID: 00359-OEM-8992687-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {8D4CA21A-3316-4D84-ADE4-0DABC8C878D1}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7600.win7_gdr.110622-1503
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 102
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\AbuSabriya\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{8D4CA21A-3316-4D84-ADE4-0DABC8C878D1}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7QJB7</PKey><PID>00359-OEM-8992687-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-1101297577-3329453543-4259863059</SID><SYSTEM><Manufacturer>Gateway</Manufacturer><Model>SX2840</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P01-A1</Version><SMBIOSVersion major="2" minor="6"/><Date>20091126000000.000000+000</Date></BIOS><HWID>38B93607018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text.
Error: 0x80070426Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x0001000000000000
Event Time Stamp: 12:26:2011 11:07
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered Service: sppsvc
HWID Data-->
HWID Hash Current: KgAAAAEAAQABAAEAAAABAAAAAQABAAEAonby6SB1xrD2L7Y5Bofo1FxdOEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ACRSYS APIC1804
FACP ACRSYS FACP1804
HPET ACRSYS OEMHPET
MCFG ACRSYS OEMMCFG
SLIC ACRSYS ACRPRDCT
OEMB ACRSYS OEMB1804
GSCI ACRSYS GMCHSCI
AWMI ACRSYS OEMB1804
SSDT DpgPmm CpuPmLooks to me as if nothing really changed.
hyaSunday, January 1, 2012 3:21 AM -
I'm also wondering with another current operating system such as X Lion or Ubuntu (since UBUNTU is free it obviously wouldn't) Would something like this happen? It seems like windows is the only operating system that gets all sorts of bugs and viruses.
hya- Edited by Maria.mm Sunday, January 1, 2012 3:28 AM
Sunday, January 1, 2012 3:27 AM -
"Maria.mm" wrote in message news:7ae52e40-b6ea-4d84-adba-cb831e682b34...I'm also wondering with another current operating system such as X Lion or Ubuntu (since UBUNTU is free it obviously wouldn't) Would something like this happen? It seems like windows is the only operating system that gets all sorts of bugs and viruses.
hya
There are Viruses in other OS’s as well (including Android, OSX, and Linux of all flavours)– it;s just that 90% of people use Windows, so they form a bigger target for the idiots and criminals who write the malware.Bugs are present in every OS – it’s an inevitable result of complexity.There’s nothing changed in your report – even the disk error is still present :(Please check your Event Viewer for the results of the disk check – it’s in the Applications log, as a Wininit entry copy and paste the results to your responseAlso, please do the following.Click on Start
in the Search box, type
SERVICES.MSC
and hit the Enter key - accept the UAC prompt if you get one.
Look in the console for the Software Protection service, right-click on it and select Properties.
make sure that the Startup Type is set to Automatic (Delayed Start), and click Apply.
Try starting the service now - do you get an error message? Does it start? does it almost immediately stop again?
Post back with your results, and a new MGADiag report.
If it doesn't start, then please do the following...
Please open an Elevated (Administrator) Command Prompt window and use the following commands....
net start sppsvc
sc qc sppsvc
sc queryex sppsvc
sc qprivs sppsvc
sc qsidtype sppsvc
sc sdshow sppsvc
copy and paste the results into your response (to copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response), together with the EXACT error message you get when you attempt to start the service from the Services control panel..
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothSunday, January 1, 2012 9:09 AMModerator -
When I go to reply all the logs get bunched together. I'll just seperate em!
this is the winnit thing
Winnit log
Log Name: Application
Source: Microsoft-Windows-Wininit
Date: 12/31/2011 9:45:33 PM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: AbuSabriya-PC
Description:
Checking file system on C:
The type of the file system is NTFS.
Volume label is Gateway.
A disk check has been scheduled.
Windows will now check the disk.
CHKDSK is verifying files (stage 1 of 5)...
642816 file records processed.
File verification completed.
206 large file records processed.
0 bad file records processed.
0 EA records processed.
60 reparse records processed.
CHKDSK is verifying indexes (stage 2 of 5)...
746776 index entries processed.
Index verification completed.
0 unindexed files scanned.
0 unindexed files recovered.
CHKDSK is verifying security descriptors (stage 3 of 5)...
642816 file SDs/SIDs processed.
Cleaning up 1929 unused index entries from index $SII of file 0x9.
Cleaning up 1929 unused index entries from index $SDH of file 0x9.
Cleaning up 1929 unused security descriptors.
Security descriptor verification completed.
51981 data files processed.
CHKDSK is verifying Usn Journal...
33656728 USN bytes processed.
Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
642800 files processed.
File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
212407962 free clusters processed.
Free space verification is complete.
CHKDSK discovered free space marked as allocated in the
master file table (MFT) bitmap.
CHKDSK discovered free space marked as allocated in the volume bitmap.
Windows has made corrections to the file system.
962322135 KB total disk space.
111729384 KB in 325865 files.
187760 KB in 51982 indexes.
0 KB in bad sectors.
773139 KB in use by the system.
65536 KB occupied by the log file.
849631852 KB available on disk.
4096 bytes in each allocation unit.
240580533 total allocation units on disk.
212407963 allocation units available on disk.
Internal Info:
00 cf 09 00 02 c4 05 00 ee 5b 0a 00 00 00 00 00 .........[......
03 12 00 00 3c 00 00 00 00 00 00 00 00 00 00 00 ....<...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
Windows has finished checking your disk.
Please wait while your computer restarts.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Wininit" Guid="{206f6dea-d3c5-4d10-bc72-989f03c8b84b}" EventSourceName="Wininit" />
<EventID Qualifiers="16384">1001</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-01-01T02:45:33.000000000Z" />
<EventRecordID>4059</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>AbuSabriya-PC</Computer>
<Security />
</System>
<EventData>
<Data>
Checking file system on C:
The type of the file system is NTFS.
Volume label is Gateway.
A disk check has been scheduled.
Windows will now check the disk.
CHKDSK is verifying files (stage 1 of 5)...
642816 file records processed.
File verification completed.
206 large file records processed.
0 bad file records processed.
0 EA records processed.
60 reparse records processed.
CHKDSK is verifying indexes (stage 2 of 5)...
746776 index entries processed.
Index verification completed.
0 unindexed files scanned.
0 unindexed files recovered.
CHKDSK is verifying security descriptors (stage 3 of 5)...
642816 file SDs/SIDs processed.
Cleaning up 1929 unused index entries from index $SII of file 0x9.
Cleaning up 1929 unused index entries from index $SDH of file 0x9.
Cleaning up 1929 unused security descriptors.
Security descriptor verification completed.
51981 data files processed.
CHKDSK is verifying Usn Journal...
33656728 USN bytes processed.
Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
642800 files processed.
File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
212407962 free clusters processed.
Free space verification is complete.
CHKDSK discovered free space marked as allocated in the
master file table (MFT) bitmap.
CHKDSK discovered free space marked as allocated in the volume bitmap.
Windows has made corrections to the file system.
962322135 KB total disk space.
111729384 KB in 325865 files.
187760 KB in 51982 indexes.
0 KB in bad sectors.
773139 KB in use by the system.
65536 KB occupied by the log file.
849631852 KB available on disk.
4096 bytes in each allocation unit.
240580533 total allocation units on disk.
212407963 allocation units available on disk.
Internal Info:
00 cf 09 00 02 c4 05 00 ee 5b 0a 00 00 00 00 00 .........[......
03 12 00 00 3c 00 00 00 00 00 00 00 00 00 00 00 ....<...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
Windows has finished checking your disk.
Please wait while your computer restarts.
</Data>
</EventData>
</Event>
hyaSunday, January 1, 2012 9:44 AM -
"Maria.mm" wrote in message news:7ae52e40-b6ea-4d84-adba-cb831e682b34...I'm also wondering with another current operating system such as X Lion or Ubuntu (since UBUNTU is free it obviously wouldn't) Would something like this happen? It seems like windows is the only operating system that gets all sorts of bugs and viruses.
hyaThere are Viruses in other OS’s as well (including Android, OSX, and Linux of all flavours)– it;s just that 90% of people use Windows, so they form a bigger target for the idiots and criminals who write the malware.Bugs are present in every OS – it’s an inevitable result of complexity.There’s nothing changed in your report – even the disk error is still present :(Please check your Event Viewer for the results of the disk check – it’s in the Applications log, as a Wininit entry copy and paste the results to your responseAlso, please do the following.Click on Start
in the Search box, type
SERVICES.MSC
and hit the Enter key - accept the UAC prompt if you get one.
Look in the console for the Software Protection service, right-click on it and select Properties.
make sure that the Startup Type is set to Automatic (Delayed Start), and click Apply.
Try starting the service now - do you get an error message? Does it start? does it almost immediately stop again?
Post back with your results, and a new MGADiag report.
If it doesn't start, then please do the following...
Please open an Elevated (Administrator) Command Prompt window and use the following commands....
net start sppsvc
sc qc sppsvc
sc queryex sppsvc
sc qprivs sppsvc
sc qsidtype sppsvc
sc sdshow sppsvc
copy and paste the results into your response (to copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response), together with the EXACT error message you get when you attempt to start the service from the Services control panel..
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothFrom CMD.exeMicrosoft Windows [Version 6.1.7600]Copyright (c) 2009 Microsoft Corporation. All rights reserved.C:\Users\AbuSabriya>net start sppsvcThe Software Protection service is starting.The Software Protection service could not be started.A system error has occurred.System error 2 has occurred.The system cannot find the file specified.C:\Users\AbuSabriya>sc qc sppsvc[SC] QueryServiceConfig SUCCESSSERVICE_NAME: sppsvcTYPE : 10 WIN32_OWN_PROCESSSTART_TYPE : 2 AUTO_START (DELAYED)ERROR_CONTROL : 1 NORMALBINARY_PATH_NAME : C:\Windows\system32\sppsvc.exeLOAD_ORDER_GROUP :TAG : 0DISPLAY_NAME : Software ProtectionDEPENDENCIES : RpcSsSERVICE_START_NAME : NT AUTHORITY\NetworkServiceC:\Users\AbuSabriya>sc queryex sppsvcSERVICE_NAME: sppsvcTYPE : 10 WIN32_OWN_PROCESSSTATE : 1 STOPPEDWIN32_EXIT_CODE : 2 (0x2)SERVICE_EXIT_CODE : 0 (0x0)CHECKPOINT : 0x0WAIT_HINT : 0x0PID : 0FLAGS :C:\Users\AbuSabriya>sc qprivs sppsvc[SC] QueryServiceConfig2 SUCCESSSERVICE_NAME: sppsvcPRIVILEGES : SeAuditPrivilege: SeChangeNotifyPrivilege: SeCreateGlobalPrivilege: SeImpersonatePrivilegeC:\Users\AbuSabriya>sc qsidtype sppsvc[SC] QueryServiceConfig2 SUCCESSSERVICE_NAME: sppsvcSERVICE_SID_TYPE: UNRESTRICTEDC:\Users\AbuSabriya>sc sdshow sppsvcD:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWRPLOCRRC;;;IU)(A;;CCLCSWRPLOCRRC;;;SU)(A;;LCRP;;;AU)C:\Users\AbuSabriya>
hyaSunday, January 1, 2012 9:45 AM -
"Maria.mm" wrote in message news:7ae52e40-b6ea-4d84-adba-cb831e682b34...I'm also wondering with another current operating system such as X Lion or Ubuntu (since UBUNTU is free it obviously wouldn't) Would something like this happen? It seems like windows is the only operating system that gets all sorts of bugs and viruses.
hyaThere are Viruses in other OS’s as well (including Android, OSX, and Linux of all flavours)– it;s just that 90% of people use Windows, so they form a bigger target for the idiots and criminals who write the malware.Bugs are present in every OS – it’s an inevitable result of complexity.There’s nothing changed in your report – even the disk error is still present :(Please check your Event Viewer for the results of the disk check – it’s in the Applications log, as a Wininit entry copy and paste the results to your responseAlso, please do the following.Click on Start
in the Search box, type
SERVICES.MSC
and hit the Enter key - accept the UAC prompt if you get one.
Look in the console for the Software Protection service, right-click on it and select Properties.
make sure that the Startup Type is set to Automatic (Delayed Start), and click Apply.
Try starting the service now - do you get an error message? Does it start? does it almost immediately stop again?
Post back with your results, and a new MGADiag report.
If it doesn't start, then please do the following...
Please open an Elevated (Administrator) Command Prompt window and use the following commands....
net start sppsvc
sc qc sppsvc
sc queryex sppsvc
sc qprivs sppsvc
sc qsidtype sppsvc
sc sdshow sppsvc
copy and paste the results into your response (to copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response), together with the EXACT error message you get when you attempt to start the service from the Services control panel..
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothError message
I clicked start in the services thing and My error message said:
Windows could not find the software protection service on local computer
Error 2: The system cannot find the specified file.
Oh Boy! Sounds like It was deleted some how!
hyaSunday, January 1, 2012 9:46 AM -
and the MGADiag report
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0xc0000022
Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
Windows Product ID: 00359-OEM-8992687-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {8D4CA21A-3316-4D84-ADE4-0DABC8C878D1}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7600.win7_gdr.110622-1503
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 102
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\AbuSabriya\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{8D4CA21A-3316-4D84-ADE4-0DABC8C878D1}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7QJB7</PKey><PID>00359-OEM-8992687-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-1101297577-3329453543-4259863059</SID><SYSTEM><Manufacturer>Gateway</Manufacturer><Model>SX2840</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P01-A1</Version><SMBIOSVersion major="2" minor="6"/><Date>20091126000000.000000+000</Date></BIOS><HWID>38B93607018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text.
Error: 0x80070426
Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x0001000000000000
Event Time Stamp: 1:1:2012 04:18
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered Service: sppsvc
HWID Data-->
HWID Hash Current: KgAAAAEAAQABAAEAAAABAAAAAQABAAEAonby6SB1xrD2L7Y5Bofo1Fxd
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ACRSYS APIC1804
FACP ACRSYS FACP1804
HPET ACRSYS OEMHPET
MCFG ACRSYS OEMMCFG
SLIC ACRSYS ACRPRDCT
OEMB ACRSYS OEMB1804
GSCI ACRSYS GMCHSCI
AWMI ACRSYS OEMB1804
SSDT DpgPmm CpuPm
hyaSunday, January 1, 2012 9:46 AM -
"Maria.mm" wrote in message news:d00cd446-6827-4b0a-8971-31dcaa9e3dc0...
Error 2: The system cannot find the specified file.
Oh Boy! Sounds like It was deleted some how!
hyaPlease run the following command, and let me know the result.ICACLS C:\Windows\System32\Sppsvc.exeI doubt that the fie is missing – it’s more likely that there’s something blocking access to it for some reason.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothSunday, January 1, 2012 11:07 AMModerator -
"Maria.mm" wrote in message news:d00cd446-6827-4b0a-8971-31dcaa9e3dc0...
Error 2: The system cannot find the specified file.
Oh Boy! Sounds like It was deleted some how!
hyaPlease run the following command, and let me know the result.ICACLS C:\Windows\System32\Sppsvc.exeI doubt that the fie is missing – it’s more likely that there’s something blocking access to it for some reason.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.C:\Users\AbuSabriya>ICACLS C:\Windows\System32\Sppsvc.exe
C:\Windows\System32\Sppsvc.exe NT SERVICE\TrustedInstaller:(F)
BUILTIN\Administrators:(RX)
NT AUTHORITY\SYSTEM:(RX)
BUILTIN\Users:(RX)Successfully processed 1 files; Failed processing 0 files
C:\Users\AbuSabriya>
hyaSunday, January 1, 2012 6:59 PM -
"Maria.mm" wrote in message news:c0418c5e-520d-4fef-951d-71e24d214171..."Maria.mm" wrote in message news:d00cd446-6827-4b0a-8971-31dcaa9e3dc0...
Error 2: The system cannot find the specified file.
Oh Boy! Sounds like It was deleted some how!
hyaPlease run the following command, and let me know the result.ICACLS C:\Windows\System32\Sppsvc.exeI doubt that the fie is missing – it’s more likely that there’s something blocking access to it for some reason.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.C:\Users\AbuSabriya>ICACLS C:\Windows\System32\Sppsvc.exe
C:\Windows\System32\Sppsvc.exe NT SERVICE\TrustedInstaller:(F)
BUILTIN\Administrators:(RX)
NT AUTHORITY\SYSTEM:(RX)
BUILTIN\Users:(RX)Successfully processed 1 files; Failed processing 0 files
C:\Users\AbuSabriya>
hyaThat also looks OK. (The file is present, and has the correct permissions)I can only suggest that you contact WGA Support for assistance – the issue is obviously more complex than can be dealt with in the forum context.WGA Support can be found here-North America: http://support.microsoft.com/contactus/cu_sc_genadv_master?ws=support&ws=support#tab4
Outside North America:
http://support.microsoft.com/contactus/?ws=support#tab0
Please let us know if (and how) MS manage to repair the problem without a repair install of the OS - it would be useful for future reference!
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Thursday, January 5, 2012 9:08 PM
Sunday, January 1, 2012 7:22 PMModerator -
Ok so I got an agent and he says to just contact my manufacturer. I don't think he was really trying to understand the Software Protection part, but Whatever.
hyaMonday, January 2, 2012 4:43 AM -
"Maria.mm" wrote in message news:5ad53e56-340f-46bb-a774-2c3818cd0337...Ok so I got an agent and he says to just contact my manufacturer. I don't think he was really trying to understand the Software Protection part, but Whatever.
hyaNot a good response – I suspect that you may have got the ‘skeleton crew’ for the holidays. You need to make sure that they realise this is a WGA problem, and therefore is an MS responsibility, rather than an OEM one.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothMonday, January 2, 2012 9:53 AMModerator