Windows 7 Build 7600 This copy of Windows is not genuine

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  "Maria.mm" wrote in message news:1760a33f-ddd9-4e69-a1a4-ef5ce34de5ff...

  This version of windows came with my Gateway/Acer Desktop. The problem just started today.. after I installed windows live essentials 2011... weird, right?

  Diagnostic Report (1.9.0027.0):

  -----------------------------------------

  Windows Validation Data-->

  Validation Code: 0x8004FE21

  Cached Online Validation Code: N/A, hr = 0xc0000022

  Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7

  Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=

  Windows Product ID: 00359-OEM-8992687-00006

  Windows Product ID Type: 2

  Windows License Type: OEM SLP

  Windows OS version: 6.1.7600.2.00010300.0.0.003

   

  Other data-->

  <SYSTEM><Manufacturer>Gateway</Manufacturer><Model>SX2840</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P01-A1</Version><SMBIOSVersion major="2" minor="6"/><Date>20091126000000.000000+000</Date></BIOS

   

  Licensing Data-->

  On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text.

  Error: 0x80070426

   

  Windows Activation Technologies-->

  HrOffline: 0x8004FE21

  HrOnline: N/A

  HealthStatus: 0x0001000000000000

  Event Time Stamp: 12:26:2011 11:07

  ActiveX: Registered, Version: 7.1.7600.16395

  Admin Service: Registered, Version: 7.1.7600.16395

  HealthStatus Bitmask Output:

  Tampered Service: sppsvc

   

  
  
  

   

   

   

  You have two problems -

  1) a failing hard drive – BACK UP NOW to external media.

  2) a tampered service..

   

   

  The best thing to start with is probably a basic chkdsdsk and sfc.....

  running CHKDSK and SFC

  type in the Search box
  CMD.EXE
  right-click on the only file that is found
  Select Run as Administrator
  - the Elevated Command Prompt window should pop up
  At the Command prompt, type
  CHKDSK C: /R
  and hit the Enter key
  You will be told that the drive is locked, and the CHKDSK will run at he next boot - hit the Y key, and then reboot. The chkdsk will take a few hours depending on the size of the drive, so be patient!
  
  After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) - then run the SFC
  
  SFC -System File Checker - Instructions
  Click on the Start button
  type in the Search box
  CMD.EXE
  right-click on the only file that is found
  Select Run as Administrator
  - the Elevated Command Prompt window should pop up
  At the Command prompt, type
  
  SFC /SCANNOW
  
  and hit the Enter key
  Wait for the scan to finish - make a note of any error messages - and then reboot.
  
  run another MGADiag report, and post the results.

   

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Saturday, December 31, 2011 9:38 PM

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  "Maria.mm" wrote in message news:1760a33f-ddd9-4e69-a1a4-ef5ce34de5ff...

  This version of windows came with my Gateway/Acer Desktop. The problem just started today.. after I installed windows live essentials 2011... weird, right?

  Diagnostic Report (1.9.0027.0):

  -----------------------------------------

  Windows Validation Data-->

  Validation Code: 0x8004FE21

  Cached Online Validation Code: N/A, hr = 0xc0000022

  Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7

  Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=

  Windows Product ID: 00359-OEM-8992687-00006

  Windows Product ID Type: 2

  Windows License Type: OEM SLP

  Windows OS version: 6.1.7600.2.00010300.0.0.003

   

  Other data-->

  <SYSTEM><Manufacturer>Gateway</Manufacturer><Model>SX2840</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P01-A1</Version><SMBIOSVersion major="2" minor="6"/><Date>20091126000000.000000+000</Date></BIOS

   

  Licensing Data-->

  On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text.

  Error: 0x80070426

   

  Windows Activation Technologies-->

  HrOffline: 0x8004FE21

  HrOnline: N/A

  HealthStatus: 0x0001000000000000

  Event Time Stamp: 12:26:2011 11:07

  ActiveX: Registered, Version: 7.1.7600.16395

  Admin Service: Registered, Version: 7.1.7600.16395

  HealthStatus Bitmask Output:

  Tampered Service: sppsvc

   

  
  
  

   

   

   

  You have two problems -

  1) a failing hard drive – BACK UP NOW to external media.

  2) a tampered service..

   

   

  The best thing to start with is probably a basic chkdsdsk and sfc.....

  running CHKDSK and SFC

  type in the Search box
  CMD.EXE
  right-click on the only file that is found
  Select Run as Administrator
  - the Elevated Command Prompt window should pop up
  At the Command prompt, type
  CHKDSK C: /R
  and hit the Enter key
  You will be told that the drive is locked, and the CHKDSK will run at he next boot - hit the Y key, and then reboot. The chkdsk will take a few hours depending on the size of the drive, so be patient!
  
  After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) - then run the SFC
  
  SFC -System File Checker - Instructions
  Click on the Start button
  type in the Search box
  CMD.EXE
  right-click on the only file that is found
  Select Run as Administrator
  - the Elevated Command Prompt window should pop up
  At the Command prompt, type
  
  SFC /SCANNOW
  
  and hit the Enter key
  Wait for the scan to finish - make a note of any error messages - and then reboot.
  
  run another MGADiag report, and post the results.

   

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Hi! Ok so I did as following. The chkdsdsk didn't take anytime at all and it said that the volume was clean. Everything started normally. Then I did as you said and did the System File Checker. When it finished it said Windows Resource Protection did not find any integrity violations. Then and I rebooted again and this is my new report:

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->

  Validation Code: 0x8004FE21
  Cached Online Validation Code: N/A, hr = 0xc0000022
  Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
  Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
  Windows Product ID: 00359-OEM-8992687-00006
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 6.1.7600.2.00010300.0.0.003
  ID: {8D4CA21A-3316-4D84-ADE4-0DABC8C878D1}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows 7 Home Premium
  Architecture: 0x00000009
  Build lab: 7600.win7_gdr.110622-1503
  TTS Error:
  Validation Diagnostic:
  Resolution Status: N/A

  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002

  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002

  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002

  OGA Data-->
  Office Status: 102
  Microsoft Office Home and Student 2007 - 100 Genuine
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Users\AbuSabriya\AppData\Local\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed

  File Scan Data-->

  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{8D4CA21A-3316-4D84-ADE4-0DABC8C878D1}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7QJB7</PKey><PID>00359-OEM-8992687-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-1101297577-3329453543-4259863059</SID><SYSTEM><Manufacturer>Gateway</Manufacturer><Model>SX2840</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P01-A1</Version><SMBIOSVersion major="2" minor="6"/><Date>20091126000000.000000+000</Date></BIOS><HWID>38B93607018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

  Spsys.log Content: 0x80070002

  Licensing Data-->
  On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text.
  Error: 0x80070426

  Windows Activation Technologies-->
  HrOffline: 0x8004FE21
  HrOnline: N/A
  HealthStatus: 0x0001000000000000
  Event Time Stamp: 12:26:2011 11:07
  ActiveX: Registered, Version: 7.1.7600.16395
  Admin Service: Registered, Version: 7.1.7600.16395
  HealthStatus Bitmask Output:
  Tampered Service: sppsvc

  
  HWID Data-->
  HWID Hash Current: KgAAAAEAAQABAAEAAAABAAAAAQABAAEAonby6SB1xrD2L7Y5Bofo1Fxd

  OEM Activation 1.0 Data-->
  N/A

  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20001
  OEMID and OEMTableID Consistent: yes
  BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC   ACRSYS  APIC1804
    FACP   ACRSYS  FACP1804
    HPET   ACRSYS  OEMHPET
    MCFG   ACRSYS  OEMMCFG
    SLIC   ACRSYS  ACRPRDCT
    OEMB   ACRSYS  OEMB1804
    GSCI   ACRSYS  GMCHSCI
    AWMI   ACRSYS  OEMB1804
    SSDT   DpgPmm  CpuPm

   

  
  

  ---

  hya

  Saturday, December 31, 2011 10:26 PM
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  "Maria.mm" wrote in message news:563b89fe-9baf-48b3-8fc8-e2da79e6ec3e...

  Hi! Ok so I did as following. The chkdsdsk didn't take anytime at all and it said that the volume was clean. Everything started normally. Then I did as you said and did the System File Checker. When it finished it said Windows Resource Protection did not find any integrity violations. Then and I rebooted again and this is my new report:

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->

  Validation Code: 0x8004FE21
  Cached Online Validation Code: N/A, hr = 0xc0000022
  Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
  Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
  Windows Product ID: 00359-OEM-8992687-00006
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 6.1.7600.2.00010300.0.0.003
  

  Other data-->
  SYSTEM><Manufacturer>Gateway</Manufacturer><Model>SX2840</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P01-A1</Version><SMBIOSVersion major="2" minor="6"/><Date>20091126000000.000000+000</Date></BIOS

   

  Licensing Data-->
  On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text.
  Error: 0x80070426

  Windows Activation Technologies-->
  HrOffline: 0x8004FE21
  

  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20001
  

   

  
  

  ---

  hya

   

  The CHKDSK should have taken at least an hour – depending on the size of your C: drive – and the SFC command would have taken around 20-40 minutes.

   

  Please ensure that you followed the instructions EXACTLY – or you are likely to have done nothing except confuse everyone.

   

  There is no change in your results – which is why I wonder about the CHKDSK.

   

  Please ensure that you have opened an Administrator Command Prompt window – and then try the command again. It *should* demand confirmation and a reboot.

  Once rebooted, the *should* ask whether you want he chkdsk to work (default is to leave it alone to run) – let it run and just wait.

   

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Saturday, December 31, 2011 10:41 PM

  Moderator
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  "Maria.mm" wrote in message news:563b89fe-9baf-48b3-8fc8-e2da79e6ec3e...

  Hi! Ok so I did as following. The chkdsdsk didn't take anytime at all and it said that the volume was clean. Everything started normally. Then I did as you said and did the System File Checker. When it finished it said Windows Resource Protection did not find any integrity violations. Then and I rebooted again and this is my new report:

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->

  Validation Code: 0x8004FE21
  Cached Online Validation Code: N/A, hr = 0xc0000022
  Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
  Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
  Windows Product ID: 00359-OEM-8992687-00006
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 6.1.7600.2.00010300.0.0.003

  Other data-->
  SYSTEM><Manufacturer>Gateway</Manufacturer><Model>SX2840</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P01-A1</Version><SMBIOSVersion major="2" minor="6"/><Date>20091126000000.000000+000</Date></BIOS

   

  Licensing Data-->
  On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text.
  Error: 0x80070426

  Windows Activation Technologies-->
  HrOffline: 0x8004FE21
  

  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20001

   

  
  

  ---

  hya

   

  The CHKDSK should have taken at least an hour – depending on the size of your C: drive – and the SFC command would have taken around 20-40 minutes.

   

  Please ensure that you followed the instructions EXACTLY – or you are likely to have done nothing except confuse everyone.

   

  There is no change in your results – which is why I wonder about the CHKDSK.

   

  Please ensure that you have opened an Administrator Command Prompt window – and then try the command again. It *should* demand confirmation and a reboot.

  Once rebooted, the *should* ask whether you want he chkdsk to work (default is to leave it alone to run) – let it run and just wait.

   

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  
  new report. the checkdisk took three hours uhm I'm not quite sure the system file checker worked because it finishes the vertification stage and then thats it? Is that all?

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->

  Validation Code: 0x8004FE21
  Cached Online Validation Code: N/A, hr = 0xc0000022
  Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
  Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
  Windows Product ID: 00359-OEM-8992687-00006
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 6.1.7600.2.00010300.0.0.003
  ID: {8D4CA21A-3316-4D84-ADE4-0DABC8C878D1}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows 7 Home Premium
  Architecture: 0x00000009
  Build lab: 7600.win7_gdr.110622-1503
  TTS Error:
  Validation Diagnostic:
  Resolution Status: N/A

  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002

  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002

  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002

  OGA Data-->
  Office Status: 102
  Microsoft Office Home and Student 2007 - 100 Genuine
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Users\AbuSabriya\AppData\Local\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed

  File Scan Data-->

  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{8D4CA21A-3316-4D84-ADE4-0DABC8C878D1}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7QJB7</PKey><PID>00359-OEM-8992687-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-1101297577-3329453543-4259863059</SID><SYSTEM><Manufacturer>Gateway</Manufacturer><Model>SX2840</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P01-A1</Version><SMBIOSVersion major="2" minor="6"/><Date>20091126000000.000000+000</Date></BIOS><HWID>38B93607018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

  Spsys.log Content: 0x80070002

  Licensing Data-->
  On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text.
  Error: 0x80070426

  Windows Activation Technologies-->
  HrOffline: 0x8004FE21
  HrOnline: N/A
  HealthStatus: 0x0001000000000000
  Event Time Stamp: 12:26:2011 11:07
  ActiveX: Registered, Version: 7.1.7600.16395
  Admin Service: Registered, Version: 7.1.7600.16395
  HealthStatus Bitmask Output:
  Tampered Service: sppsvc

  
  HWID Data-->
  HWID Hash Current: KgAAAAEAAQABAAEAAAABAAAAAQABAAEAonby6SB1xrD2L7Y5Bofo1Fxd

  OEM Activation 1.0 Data-->
  N/A

  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20001
  OEMID and OEMTableID Consistent: yes
  BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC   ACRSYS  APIC1804
    FACP   ACRSYS  FACP1804
    HPET   ACRSYS  OEMHPET
    MCFG   ACRSYS  OEMMCFG
    SLIC   ACRSYS  ACRPRDCT
    OEMB   ACRSYS  OEMB1804
    GSCI   ACRSYS  GMCHSCI
    AWMI   ACRSYS  OEMB1804
    SSDT   DpgPmm  CpuPm

  Looks to me as if nothing really changed.

  ---

  hya

  Sunday, January 1, 2012 3:21 AM
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  I'm also wondering with another current operating system such as X Lion or Ubuntu (since UBUNTU is free it obviously wouldn't) Would something like this happen? It seems like windows is the only operating system that gets all sorts of bugs and viruses.

  ---

  hya
  

  • Edited by Maria.mm Sunday, January 1, 2012 3:28 AM

  Sunday, January 1, 2012 3:27 AM
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  "Maria.mm" wrote in message news:7ae52e40-b6ea-4d84-adba-cb831e682b34...

  I'm also wondering with another current operating system such as X Lion or Ubuntu (since UBUNTU is free it obviously wouldn't) Would something like this happen? It seems like windows is the only operating system that gets all sorts of bugs and viruses.

  ---

  hya
  

   

   

   

  There are Viruses in other OS’s as well (including Android, OSX, and Linux of all flavours)– it;s just that 90% of people use Windows, so they form a bigger target for the idiots and criminals who write the malware.

  Bugs are present in every OS – it’s an inevitable result of complexity.

  There’s nothing changed in your report – even the disk error is still present :(

  Please check your Event Viewer for the results of the disk check – it’s in the Applications log, as a Wininit  entry copy and paste the results to your response

   

  Also, please do the following.

  Click on Start
  in the Search box, type
  SERVICES.MSC
  and hit the Enter key - accept the UAC prompt if you get one.
  Look in the console for the Software Protection service, right-click on it and select Properties.
  make sure that the Startup Type is set to Automatic (Delayed Start), and click Apply.
  
  Try starting the service now - do you get an error message? Does it start? does it almost immediately stop again?
  Post back with your results, and a new MGADiag report.
  
  If it doesn't start, then please do the following...
  Please open an Elevated (Administrator) Command Prompt window and use the following commands....
  
  net start sppsvc
  sc qc sppsvc
  sc queryex sppsvc
  sc qprivs sppsvc
  sc qsidtype sppsvc
  sc sdshow sppsvc
  
  copy and paste the results into your response (to copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response), together with the EXACT error message you get when you attempt to start the service from the Services control panel..
  
  

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Sunday, January 1, 2012 9:09 AM

  Moderator
• 

  

  0

  Sign in to vote

  When I go to reply all the logs get bunched together. I'll just seperate em!

   

  this is the winnit thing

  Winnit log

   

  Log Name:      Application

  Source:        Microsoft-Windows-Wininit

  Date:          12/31/2011 9:45:33 PM

  Event ID:      1001

  Task Category: None

  Level:         Information

  Keywords:      Classic

  User:          N/A

  Computer:      AbuSabriya-PC

  Description:

   

   

  Checking file system on C:

  The type of the file system is NTFS.

  Volume label is Gateway.

   

  A disk check has been scheduled.

  Windows will now check the disk.                         

   

  CHKDSK is verifying files (stage 1 of 5)...

    642816 file records processed.                                         

   

  File verification completed.

    206 large file records processed.                                   

   

    0 bad file records processed.                                     

   

    0 EA records processed.                                           

   

    60 reparse records processed.                                      

   

  CHKDSK is verifying indexes (stage 2 of 5)...

    746776 index entries processed.                                        

   

  Index verification completed.

    0 unindexed files scanned.                                        

   

    0 unindexed files recovered.                                      

   

  CHKDSK is verifying security descriptors (stage 3 of 5)...

    642816 file SDs/SIDs processed.                                        

   

  Cleaning up 1929 unused index entries from index $SII of file 0x9.

  Cleaning up 1929 unused index entries from index $SDH of file 0x9.

  Cleaning up 1929 unused security descriptors.

  Security descriptor verification completed.

    51981 data files processed.                                           

   

  CHKDSK is verifying Usn Journal...

    33656728 USN bytes processed.                                            

   

  Usn Journal verification completed.

  CHKDSK is verifying file data (stage 4 of 5)...

    642800 files processed.                                                

   

  File data verification completed.

  CHKDSK is verifying free space (stage 5 of 5)...

    212407962 free clusters processed.                                        

   

  Free space verification is complete.

  CHKDSK discovered free space marked as allocated in the

  master file table (MFT) bitmap.

  CHKDSK discovered free space marked as allocated in the volume bitmap.

  Windows has made corrections to the file system.

   

   962322135 KB total disk space.

   111729384 KB in 325865 files.

      187760 KB in 51982 indexes.

           0 KB in bad sectors.

      773139 KB in use by the system.

       65536 KB occupied by the log file.

   849631852 KB available on disk.

   

        4096 bytes in each allocation unit.

   240580533 total allocation units on disk.

   212407963 allocation units available on disk.

   

  Internal Info:

  00 cf 09 00 02 c4 05 00 ee 5b 0a 00 00 00 00 00  .........[......

  03 12 00 00 3c 00 00 00 00 00 00 00 00 00 00 00  ....<...........

  00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................

   

  Windows has finished checking your disk.

  Please wait while your computer restarts.

   

  Event Xml:

  <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

    <System>

      <Provider Name="Microsoft-Windows-Wininit" Guid="{206f6dea-d3c5-4d10-bc72-989f03c8b84b}" EventSourceName="Wininit" />

      <EventID Qualifiers="16384">1001</EventID>

      <Version>0</Version>

      <Level>4</Level>

      <Task>0</Task>

      <Opcode>0</Opcode>

      <Keywords>0x80000000000000</Keywords>

      <TimeCreated SystemTime="2012-01-01T02:45:33.000000000Z" />

      <EventRecordID>4059</EventRecordID>

      <Correlation />

      <Execution ProcessID="0" ThreadID="0" />

      <Channel>Application</Channel>

      <Computer>AbuSabriya-PC</Computer>

      <Security />

    </System>

    <EventData>

      <Data>

   

  Checking file system on C:

  The type of the file system is NTFS.

  Volume label is Gateway.

   

  A disk check has been scheduled.

  Windows will now check the disk.                         

   

  CHKDSK is verifying files (stage 1 of 5)...

    642816 file records processed.                                         

   

  File verification completed.

    206 large file records processed.                                   

   

    0 bad file records processed.                                     

   

    0 EA records processed.                                           

   

    60 reparse records processed.                                      

   

  CHKDSK is verifying indexes (stage 2 of 5)...

    746776 index entries processed.                                        

   

  Index verification completed.

    0 unindexed files scanned.                                        

   

    0 unindexed files recovered.                                      

   

  CHKDSK is verifying security descriptors (stage 3 of 5)...

    642816 file SDs/SIDs processed.                                        

   

  Cleaning up 1929 unused index entries from index $SII of file 0x9.

  Cleaning up 1929 unused index entries from index $SDH of file 0x9.

  Cleaning up 1929 unused security descriptors.

  Security descriptor verification completed.

    51981 data files processed.                                           

   

  CHKDSK is verifying Usn Journal...

    33656728 USN bytes processed.                                            

   

  Usn Journal verification completed.

  CHKDSK is verifying file data (stage 4 of 5)...

    642800 files processed.                                                

   

  File data verification completed.

  CHKDSK is verifying free space (stage 5 of 5)...

    212407962 free clusters processed.                                        

   

  Free space verification is complete.

  CHKDSK discovered free space marked as allocated in the

  master file table (MFT) bitmap.

  CHKDSK discovered free space marked as allocated in the volume bitmap.

  Windows has made corrections to the file system.

   

   962322135 KB total disk space.

   111729384 KB in 325865 files.

      187760 KB in 51982 indexes.

           0 KB in bad sectors.

      773139 KB in use by the system.

       65536 KB occupied by the log file.

   849631852 KB available on disk.

   

        4096 bytes in each allocation unit.

   240580533 total allocation units on disk.

   212407963 allocation units available on disk.

   

  Internal Info:

  00 cf 09 00 02 c4 05 00 ee 5b 0a 00 00 00 00 00  .........[......

  03 12 00 00 3c 00 00 00 00 00 00 00 00 00 00 00  ....&lt;...........

  00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................

   

  Windows has finished checking your disk.

  Please wait while your computer restarts.

  </Data>

    </EventData>

  </Event>

  ---

  hya

  Sunday, January 1, 2012 9:44 AM
• 

  

  0

  Sign in to vote

  "Maria.mm" wrote in message news:7ae52e40-b6ea-4d84-adba-cb831e682b34...

  I'm also wondering with another current operating system such as X Lion or Ubuntu (since UBUNTU is free it obviously wouldn't) Would something like this happen? It seems like windows is the only operating system that gets all sorts of bugs and viruses.

  ---

  hya

   

   

   

  There are Viruses in other OS’s as well (including Android, OSX, and Linux of all flavours)– it;s just that 90% of people use Windows, so they form a bigger target for the idiots and criminals who write the malware.

  Bugs are present in every OS – it’s an inevitable result of complexity.

  There’s nothing changed in your report – even the disk error is still present :(

  Please check your Event Viewer for the results of the disk check – it’s in the Applications log, as a Wininit  entry copy and paste the results to your response

   

  Also, please do the following.

  Click on Start
  in the Search box, type
  SERVICES.MSC
  and hit the Enter key - accept the UAC prompt if you get one.
  Look in the console for the Software Protection service, right-click on it and select Properties.
  make sure that the Startup Type is set to Automatic (Delayed Start), and click Apply.
  
  Try starting the service now - do you get an error message? Does it start? does it almost immediately stop again?
  Post back with your results, and a new MGADiag report.
  
  If it doesn't start, then please do the following...
  Please open an Elevated (Administrator) Command Prompt window and use the following commands....
  
  net start sppsvc
  sc qc sppsvc
  sc queryex sppsvc
  sc qprivs sppsvc
  sc qsidtype sppsvc
  sc sdshow sppsvc
  
  copy and paste the results into your response (to copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response), together with the EXACT error message you get when you attempt to start the service from the Services control panel..
  
  

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  From CMD.exe

  Microsoft Windows [Version 6.1.7600]

  Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

  C:\Users\AbuSabriya>net start sppsvc

  The Software Protection service is starting.

  The Software Protection service could not be started.

  A system error has occurred.

  System error 2 has occurred.

  The system cannot find the file specified.

  C:\Users\AbuSabriya>sc qc sppsvc

  [SC] QueryServiceConfig SUCCESS

  SERVICE_NAME: sppsvc

          TYPE               : 10  WIN32_OWN_PROCESS

          START_TYPE         : 2   AUTO_START  (DELAYED)

          ERROR_CONTROL      : 1   NORMAL

          BINARY_PATH_NAME   : C:\Windows\system32\sppsvc.exe

          LOAD_ORDER_GROUP   :

          TAG                : 0

          DISPLAY_NAME       : Software Protection

          DEPENDENCIES       : RpcSs

          SERVICE_START_NAME : NT AUTHORITY\NetworkService

  C:\Users\AbuSabriya>sc queryex sppsvc

  SERVICE_NAME: sppsvc

          TYPE               : 10  WIN32_OWN_PROCESS

          STATE              : 1  STOPPED

          WIN32_EXIT_CODE    : 2  (0x2)

          SERVICE_EXIT_CODE  : 0  (0x0)

          CHECKPOINT         : 0x0

          WAIT_HINT          : 0x0

          PID                : 0

          FLAGS              :

  C:\Users\AbuSabriya>sc qprivs sppsvc

  [SC] QueryServiceConfig2 SUCCESS

  SERVICE_NAME: sppsvc

          PRIVILEGES       : SeAuditPrivilege

                           : SeChangeNotifyPrivilege

                           : SeCreateGlobalPrivilege

                           : SeImpersonatePrivilege

  C:\Users\AbuSabriya>sc qsidtype sppsvc

  [SC] QueryServiceConfig2 SUCCESS

  SERVICE_NAME: sppsvc

  SERVICE_SID_TYPE:  UNRESTRICTED

  C:\Users\AbuSabriya>sc sdshow sppsvc

  D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWRPLO

  CRRC;;;IU)(A;;CCLCSWRPLOCRRC;;;SU)(A;;LCRP;;;AU)

  C:\Users\AbuSabriya>

  ---

  hya

  Sunday, January 1, 2012 9:45 AM
• 

  

  0

  Sign in to vote

  "Maria.mm" wrote in message news:7ae52e40-b6ea-4d84-adba-cb831e682b34...

  I'm also wondering with another current operating system such as X Lion or Ubuntu (since UBUNTU is free it obviously wouldn't) Would something like this happen? It seems like windows is the only operating system that gets all sorts of bugs and viruses.

  ---

  hya

   

   

   

  There are Viruses in other OS’s as well (including Android, OSX, and Linux of all flavours)– it;s just that 90% of people use Windows, so they form a bigger target for the idiots and criminals who write the malware.

  Bugs are present in every OS – it’s an inevitable result of complexity.

  There’s nothing changed in your report – even the disk error is still present :(

  Please check your Event Viewer for the results of the disk check – it’s in the Applications log, as a Wininit  entry copy and paste the results to your response

   

  Also, please do the following.

  Click on Start
  in the Search box, type
  SERVICES.MSC
  and hit the Enter key - accept the UAC prompt if you get one.
  Look in the console for the Software Protection service, right-click on it and select Properties.
  make sure that the Startup Type is set to Automatic (Delayed Start), and click Apply.
  
  Try starting the service now - do you get an error message? Does it start? does it almost immediately stop again?
  Post back with your results, and a new MGADiag report.
  
  If it doesn't start, then please do the following...
  Please open an Elevated (Administrator) Command Prompt window and use the following commands....
  
  net start sppsvc
  sc qc sppsvc
  sc queryex sppsvc
  sc qprivs sppsvc
  sc qsidtype sppsvc
  sc sdshow sppsvc
  
  copy and paste the results into your response (to copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response), together with the EXACT error message you get when you attempt to start the service from the Services control panel..
  
  

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Error message

  I clicked start in the services thing and My error message said:

   

  Windows could not find the software protection service on local computer

   

  Error 2: The system cannot find the specified file.

   

  Oh Boy! Sounds like It was deleted some how!

   

  ---

  hya

  Sunday, January 1, 2012 9:46 AM
• 

  

  0

  Sign in to vote

  and the MGADiag report

  Diagnostic Report (1.9.0027.0):

  -----------------------------------------

  Windows Validation Data-->

   

  Validation Code: 0x8004FE21

  Cached Online Validation Code: N/A, hr = 0xc0000022

  Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7

  Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=

  Windows Product ID: 00359-OEM-8992687-00006

  Windows Product ID Type: 2

  Windows License Type: OEM SLP

  Windows OS version: 6.1.7600.2.00010300.0.0.003

  ID: {8D4CA21A-3316-4D84-ADE4-0DABC8C878D1}(3)

  Is Admin: Yes

  TestCab: 0x0

  LegitcheckControl ActiveX: N/A, hr = 0x80070002

  Signed By: N/A, hr = 0x80070002

  Product Name: Windows 7 Home Premium

  Architecture: 0x00000009

  Build lab: 7600.win7_gdr.110622-1503

  TTS Error: 

  Validation Diagnostic: 

  Resolution Status: N/A

   

  Vista WgaER Data-->

  ThreatID(s): N/A, hr = 0x80070002

  Version: N/A, hr = 0x80070002

   

  Windows XP Notifications Data-->

  Cached Result: N/A, hr = 0x80070002

  File Exists: No

  Version: N/A, hr = 0x80070002

  WgaTray.exe Signed By: N/A, hr = 0x80070002

  WgaLogon.dll Signed By: N/A, hr = 0x80070002

   

  OGA Notifications Data-->

  Cached Result: N/A, hr = 0x80070002

  Version: N/A, hr = 0x80070002

  OGAExec.exe Signed By: N/A, hr = 0x80070002

  OGAAddin.dll Signed By: N/A, hr = 0x80070002

   

  OGA Data-->

  Office Status: 102

  Microsoft Office Home and Student 2007 - 100 Genuine

  OGA Version: N/A, 0x80070002

  Signed By: N/A, hr = 0x80070002

  Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

   

  Browser Data-->

  Proxy settings: N/A

  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

  Default Browser: C:\Users\AbuSabriya\AppData\Local\Google\Chrome\Application\chrome.exe

  Download signed ActiveX controls: Prompt

  Download unsigned ActiveX controls: Disabled

  Run ActiveX controls and plug-ins: Allowed

  Initialize and script ActiveX controls not marked as safe: Disabled

  Allow scripting of Internet Explorer Webbrowser control: Disabled

  Active scripting: Allowed

  Script ActiveX controls marked as safe for scripting: Allowed

   

  File Scan Data-->

   

  Other data-->

  Office Details: <GenuineResults><MachineData><UGUID>{8D4CA21A-3316-4D84-ADE4-0DABC8C878D1}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7QJB7</PKey><PID>00359-OEM-8992687-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-1101297577-3329453543-4259863059</SID><SYSTEM><Manufacturer>Gateway</Manufacturer><Model>SX2840</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P01-A1</Version><SMBIOSVersion major="2" minor="6"/><Date>20091126000000.000000+000</Date></BIOS><HWID>38B93607018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

   

  Spsys.log Content: 0x80070002

   

  Licensing Data-->

  On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text.

  Error: 0x80070426 

   

  Windows Activation Technologies-->

  HrOffline: 0x8004FE21

  HrOnline: N/A

  HealthStatus: 0x0001000000000000

  Event Time Stamp: 1:1:2012 04:18

  ActiveX: Registered, Version: 7.1.7600.16395

  Admin Service: Registered, Version: 7.1.7600.16395

  HealthStatus Bitmask Output:

  Tampered Service: sppsvc

   

   

  HWID Data-->

  HWID Hash Current: KgAAAAEAAQABAAEAAAABAAAAAQABAAEAonby6SB1xrD2L7Y5Bofo1Fxd

   

  OEM Activation 1.0 Data-->

  N/A

   

  OEM Activation 2.0 Data-->

  BIOS valid for OA 2.0: yes

  Windows marker version: 0x20001

  OEMID and OEMTableID Consistent: yes

  BIOS Information: 

    ACPI Table Name OEMID Value OEMTableID Value

    APIC ACRSYS APIC1804

    FACP ACRSYS FACP1804

    HPET ACRSYS OEMHPET 

    MCFG ACRSYS OEMMCFG 

    SLIC ACRSYS ACRPRDCT

    OEMB ACRSYS OEMB1804

    GSCI ACRSYS GMCHSCI 

    AWMI ACRSYS OEMB1804

    SSDT DpgPmm CpuPm

   

   

  ---

  hya

  Sunday, January 1, 2012 9:46 AM
• 

  

  0

  Sign in to vote

  "Maria.mm" wrote in message news:d00cd446-6827-4b0a-8971-31dcaa9e3dc0...

   

  Error 2: The system cannot find the specified file.

   

  Oh Boy! Sounds like It was deleted some how!

   

  ---

  hya

   

  Please run the following command, and let me know the result.

  ICACLS C:\Windows\System32\Sppsvc.exe

  I doubt that the fie is missing – it’s more likely that there’s something blocking access to it for some reason.

   

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Sunday, January 1, 2012 11:07 AM

  Moderator
• 

  

  0

  Sign in to vote

  "Maria.mm" wrote in message news:d00cd446-6827-4b0a-8971-31dcaa9e3dc0...

   

  Error 2: The system cannot find the specified file.

   

  Oh Boy! Sounds like It was deleted some how!

   

  ---

  hya

   

  Please run the following command, and let me know the result.

  ICACLS C:\Windows\System32\Sppsvc.exe

  I doubt that the fie is missing – it’s more likely that there’s something blocking access to it for some reason.

   

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  
  Microsoft Windows [Version 6.1.7600]
  Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

  C:\Users\AbuSabriya>ICACLS C:\Windows\System32\Sppsvc.exe
  C:\Windows\System32\Sppsvc.exe NT SERVICE\TrustedInstaller:(F)
                                 BUILTIN\Administrators:(RX)
                                 NT AUTHORITY\SYSTEM:(RX)
                                 BUILTIN\Users:(RX)

  Successfully processed 1 files; Failed processing 0 files

  C:\Users\AbuSabriya>

  ---

  hya

  Sunday, January 1, 2012 6:59 PM
• 

  

  0

  Sign in to vote

  "Maria.mm" wrote in message news:c0418c5e-520d-4fef-951d-71e24d214171...

  "Maria.mm" wrote in message news:d00cd446-6827-4b0a-8971-31dcaa9e3dc0...

   

  Error 2: The system cannot find the specified file.

   

  Oh Boy! Sounds like It was deleted some how!

   

  ---

  hya

   

  Please run the following command, and let me know the result.

  ICACLS C:\Windows\System32\Sppsvc.exe

  I doubt that the fie is missing – it’s more likely that there’s something blocking access to it for some reason.

   

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  
  Microsoft Windows [Version 6.1.7600]
  Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

  C:\Users\AbuSabriya>ICACLS C:\Windows\System32\Sppsvc.exe
  C:\Windows\System32\Sppsvc.exe NT SERVICE\TrustedInstaller:(F)
                                 BUILTIN\Administrators:(RX)
                                 NT AUTHORITY\SYSTEM:(RX)
                                 BUILTIN\Users:(RX)

  Successfully processed 1 files; Failed processing 0 files

  C:\Users\AbuSabriya>

  ---

  hya

   

   

  That also looks OK. (The file is present, and has the correct permissions)

   

  I can only suggest that you contact WGA Support for assistance – the issue is obviously more complex than can be dealt with in the forum context.

   

  WGA Support can be found here-

  North America: http://support.microsoft.com/contactus/cu_sc_genadv_master?ws=support&ws=support#tab4
  
  Outside North America:
  http://support.microsoft.com/contactus/?ws=support#tab0
  
  Please let us know if (and how) MS manage to repair the problem without a repair install of the OS - it would be useful for future reference!

   

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  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  • Marked as answer by Darin Smith MS Thursday, January 5, 2012 9:08 PM

  Sunday, January 1, 2012 7:22 PM

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  Ok so I got an agent and he says to just contact my manufacturer. I don't think he was really trying to understand the Software Protection part, but Whatever.

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  hya

  Monday, January 2, 2012 4:43 AM
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  "Maria.mm" wrote in message news:5ad53e56-340f-46bb-a774-2c3818cd0337...

  Ok so I got an agent and he says to just contact my manufacturer. I don't think he was really trying to understand the Software Protection part, but Whatever.

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  hya

   

  Not a good response – I suspect that you may have got the ‘skeleton crew’ for the holidays. You need to make sure that they realise this is a WGA problem, and therefore is an MS responsibility, rather than an OEM one.

   

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  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Monday, January 2, 2012 9:53 AM

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