Sign in
Microsoft.com
 
Microsoft
 
 
 

locked
what happen to live one care? RRS feed

 > 

  • Question

  • Question
    Sign in to vote
    0
    Sign in to vote
    Is windows live one care still owned by microsoft,I cant find my account no matter where I go.
    Saturday, January 17, 2009 5:19 PM

Answers

All replies

  • Question
    Sign in to vote
    0
    Sign in to vote
    Hello DaveyJ, yes Microsoft still owns One Care. You should be able to view your account information at billing - https://billing.microsoft.com/home.aspx
    Jim
    Saturday, January 17, 2009 6:47 PM
    Moderator
  • Question
    Sign in to vote
    0
    Sign in to vote
     This is what I get

    No billing accounts

    This Windows Live ID does not currently have a billing relationship with Microsoft. MSN offers a variety of services that you may subscribe to. For more information, go to http://get.msn.com/.

    Sunday, January 18, 2009 6:52 PM
  • Question
    Sign in to vote
    0
    Sign in to vote
    DaveyJ, send an e-mail to jrap107@msn.com with One Care in the subject line and I will help you contact support.
    Jim
    Sunday, January 18, 2009 8:09 PM
    Moderator
  • Question
    Sign in to vote
    0
    Sign in to vote
    daveyJ said:

     This is what I get

    No billing accounts

    This Windows Live ID does not currently have a billing relationship with Microsoft. MSN offers a variety of services that you may subscribe to. For more information, go to http://get.msn.com/.



    You are encountering this because you are using a different LiveID (email address) to sign into the Billing site than the one that you are susbcribed with.
    If OneCare is installed and activated on at least one PC, you can see the subscription LiveID by clicking Help/About... in OneCare.
    -steve
    Microsoft MVP Windows Live / Windows Live OneCare Forum Moderator
    Monday, January 19, 2009 4:18 PM
    Moderator