I just had the exact same problem with home premium (mobo died, replacement requires re-activation) and vista is giving
me 3 days (from yesterday) to activate. When i try the online activation i get 'product key in use' and while trying to get
through to online technical support i was also given an "invalid product ID" message, about 99.9% sure i havent made a
mistake entering anything an the diag confirms my copy is genuine so im rather confused and frustrated, especially when i
find out that i could be potentially charged £46 for technical support solving a problem i havent caused! including diagnostic
in the hope it has an answer in it :/ and hopefully there's a simple solution.
Diagnostic Report (1.7.0069.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Online Validation Code: 0x0
Cached Validation Code: 0x0
Windows Product Key: *****-*****-9R2BR-9D2PH-MXYQY
Windows Product Key Hash: T+K75pCRc6Klrkq4ITS+fEeIxbU=
Windows Product ID: 89578-OEM-7304115-92945
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.0.6000.2.00010300.0.0.003
CSVLK Server: N/A
CSVLK PID: N/A
ID: {90D9C8BC-6DDF-4409-8F24-9EA0B4759F04}(1)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.7.59.1
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6000.vista_gdr.071023-1545
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Notifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: FCEE394C-2920-80070002_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{90D9C8BC-6DDF-4409-8F24-9EA0B4759F04}</UGUID><Version>1.7.0069.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-MXYQY</PKey><PID>89578-OEM-7304115-92945</PID><PIDType>3</PIDType><SID>S-1-5-21-376373803-827184429-2331958858</SID><SYSTEM><Manufacturer>NVIDIA</Manufacturer><Model>NVIDIA nForce 590 SLI</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="4"/><Date>20060818000000.000000+000</Date></BIOS><HWID>89303507018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office XP Professional</Name><Ver>10</Ver><Val>75132386F93ED00</Val><Hash>v3Jfk5ftWKr8LAVLLmIAFW5SC/w=</Hash><Pid>54186-OEM-1793591-82720</Pid><PidType>4</PidType></Product></Products></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
