Sign in

Microsoft.com

Microsoft

Remove From My Forums

renwal

Question
0

Sign in to vote
Recently we renewed the subscription; but lately we have had some problems with our computer. It seems we have a virus, so we are having a tech look at our computer and it's our understanding he will delete programs and re-install. Since we just purchased and reinstalled liveone, can we still reinstall without further charges?
- Moved by Jason A. Garza Friday, June 5, 2009 10:25 PM Posting concerning WL OneCare, not My.live.com (From:My.Live.com Personalized Page Suggestions and Feedback)
Friday, June 5, 2009 3:50 AM

Answers

0

Sign in to vote
You can reinstall One care on the same computer as many times as is necessary without charge. As a subscriber you can also contact support for help with malware removal. How to reach support - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90
Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh
- Marked as answer by Stephen BootsMVP, Moderator Monday, June 8, 2009 1:10 AM
Friday, June 5, 2009 10:44 PM

Moderator