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Back up RRS feed

  • Question

  • I have tried several times to back up my files, but Live One says the CD's I'm using are corrupt. I have used 2 different brand names and they are brand new.

     

    Please advise if someone knows how to correct this.

     

    Thanks

    Sunday, November 11, 2007 10:09 PM

Answers

All replies

  • I had a similar problem because Windows writes to a blank cd immediately rendering the disk useless. I had to change Windows response to an empty cd to none. I hope this helps.

    Monday, November 12, 2007 10:34 AM
  • I've never heard of Windows writing to a blank CD upon insertion. The most common reason for this problem is that you are using a previously used (and erased) RW disk or are using a disk prepared by a 3rd party burning software product.

    If this isn't the case, you should contact support for help. For the 2.0 beta, http://help.live.com/help.aspx?project=onecarev2 -use the "Get More Help" link in the lower right of the page to contact support via email.

    Support for v1.6 is via the information here - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=1183038&SiteID=2

     

    -steve

    Monday, November 12, 2007 8:21 PM
    Moderator