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CRM 2011 Outlook quick find views RRS feed

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    Hi,

    I have just noticed this behiour when using the Outlook client:

    Search Inactive contacts view- brings back results for all contacts.

    This is the same for various other views. You can see the view is being filtered by inactive contacts but yet returns results from the active contacts view.

    This is happening for a client on rollup 12 but I have tested it on rollup 8 on a completely different development server and can see the same behaviour.
    Does this ever work?

    I have tried unpinning the active contacts view and just pinning inactive
    Doesnt look like there are any find fields set on the quick find view - but this isnt used for the Outlook client anyway?

    Thanks

    Thursday, February 21, 2013 4:23 PM

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    Maybe upcoming releases do the action you said, but for now, the quick find searches all records. If you want you could place conditions on it.

    BTW, if the answer helped you, please mark it as answer.

    Friday, February 22, 2013 10:46 AM
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    This is a normal behavior. The quick find box works independent of the view you selected. This is not related to outlook or UR12! You could change the conditions of quick find from the view of "quick find", adding columns or adding find columns! Go customization, on the entity, on the views, find the quick find view. Change the conditions and columns there.

    BTW, this view is the only view which you could add "find columns". The characteristics which should be searched.

    If the answer helped you, remember to mark it as answer.

    Thursday, February 21, 2013 4:43 PM
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    Hi,

    Thanks for your reply. I thought it migt be normal but I dont understand why it says 'search inactive contact' in the box when it searches everything.

    I think the search outlook does here is independant of the search in the Outlook client.

    Also, I have been reading that searching a view was meant to be a new feature of crm 2011 and it looks like it should be working!

    Thanks,

    Davina

    Friday, February 22, 2013 10:13 AM
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    Maybe upcoming releases do the action you said, but for now, the quick find searches all records. If you want you could place conditions on it.

    BTW, if the answer helped you, please mark it as answer.

    Friday, February 22, 2013 10:46 AM
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    Thank you
    Friday, February 22, 2013 11:21 AM