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CRM 2011 OnPrem - Strange Form for Custom Entity for 1 User RRS feed

  • Question

  • Hello everyone,

    I have one user, who suddenly started getting a strange form for one of our custom entities.  She is the only one to get this form, and the entity has no special form; just Main and Mobile and the Mobile one has only 3 fields on it.

    This new strange form has a collapsed left nav, Edit and Close buttons at the top left, and all the fields are Read Only.  I have no idea how this has happened. Any clues?

    When she hits Edit, she gets the Normal form again...

    How can I fix?

    This is our regular form:

    Regular Form

    This is the Strange New Form:

    Strange New Form

    Friday, July 8, 2016 8:03 AM

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