only 2 backups of outlook.pst file offered in restore although backups have been done for 7 months RRS feed

  • Question

  • One Care has performed weekly backups for seven months.  I am using the default file types for backup which include OUtlook files.  I have never tried to do a restore so assumed I would be able to get any file that I wanted from a variety of backup versions.  Today I tried to get outlook.pst from a month ago as I need some emails that have since been deleted.  I was only offered 2 backup versions - one from yesterday and one from the original full backup I did in April.  No other dates were offered!   I tried 2 approaches:  1) Restore files; Custom; Restore from earlier backup <central device> - only my original April backup was offered. 2) Restore files; Custom; Restore from current backup ; search for file Outlook.pst - I was only offered yesterday's date and the April backup date.  Am I wrong in my assumption?  If not, how can I get the other backup dates???

    Thursday, November 12, 2009 10:21 PM