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Why am I not eligible for the Bonus Pack? RRS feed

  • Question

  • Why am I not eligible for the Bonus Pack?

     

    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: 0x1
    Windows Product Key: *****-*****-JFPRC-C9MWR-9HHG2
    Windows Product Key Hash: Vj34GWkOK9J2uatgizOw/kpQ8qw=
    Windows Product ID: 89578-015-5339251-71126
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    ID: 7c31bdae-8842-423f-9e10-0cf6a6b48c4d
    Is Admin: No
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.5.723.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-3178-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>7c31bdae-8842-423f-9e10-0cf6a6b48c4d</UGUID><Version>1.7.0012.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><PKey>*****-*****-*****-*****-9HHG2</PKey><PID>89578-015-5339251-71126</PID><PIDType>5</PIDType><SID>S-1-5-21-1059088119-3604573804-3239284513</SID><SYSTEM><Manufacturer>MICRO-STAR INTERNATIONAL CO., LTD</Manufacturer><Model>MS-7125</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="3"/><Date>20060522000000.000000+000</Date></BIOS><HWID>22333507018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

     

    Thursday, March 8, 2007 2:19 AM

Answers

  • The BONUS PACK offer is available only for certain eligible genuine Windows Vista and Office 2007 systems in the U.S. The offer must be redeemed in the U.S. It is only valid for Windows Vista Home Premium, Windows Vista Business, Windows Vista Ultimate, Office Professional 2007, and Office Small Business 2007 with one of the part numbers on this page or purchased through one of the PC builders listed on this page: http://promotions.newegg.com/microsoft/bonuspack/FAQ.htm
    Thursday, March 8, 2007 2:26 AM
    Moderator
  • Hi Johnnie,

    All significant security patches are available regardless of Genuine status. Certain additional programs (like Internet Explorer 7, for example) are only available to people running Genuine Windows software. Eligibility for items like the Bonus Packs are in addition to Genuine validation, and are typically offered to people who buy their systems through certain channels.

     

    Please let me know if you have additional questions or comments.

     

    Thank you,

    Jenifer

    Monday, April 30, 2007 6:09 PM

All replies

  • The BONUS PACK offer is available only for certain eligible genuine Windows Vista and Office 2007 systems in the U.S. The offer must be redeemed in the U.S. It is only valid for Windows Vista Home Premium, Windows Vista Business, Windows Vista Ultimate, Office Professional 2007, and Office Small Business 2007 with one of the part numbers on this page or purchased through one of the PC builders listed on this page: http://promotions.newegg.com/microsoft/bonuspack/FAQ.htm
    Thursday, March 8, 2007 2:26 AM
    Moderator
  • Don't want to be eligible for the 2007 Bonus Pack Just updates for security patches for 2003 version that I purchased from you.
    Monday, April 30, 2007 3:57 AM
  • Hi Johnnie,

    All significant security patches are available regardless of Genuine status. Certain additional programs (like Internet Explorer 7, for example) are only available to people running Genuine Windows software. Eligibility for items like the Bonus Packs are in addition to Genuine validation, and are typically offered to people who buy their systems through certain channels.

     

    Please let me know if you have additional questions or comments.

     

    Thank you,

    Jenifer

    Monday, April 30, 2007 6:09 PM