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Windows 7 Ultimate Suddenly not Genuine RRS feed

  • Question

  • Hi there,

    Like others here i have just had my windows 7 install become non-genuine. I am usig a Dell XPS m1730 that originally had Vista on it. I upgraded to Win 7 back in August 2010 with a retail disc (fully boxed, sealed etc.) i bought of eBay from a reputble seller. It hs worked flawlessly since then, until today that is.

    MSDiag report below. Thanks

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-3C47J-GHHD8-X2Y4B
    Windows Product Key Hash: pRDeHIpNDW3ub7+RLqM4CWDq5Zg=
    Windows Product ID: 00426-068-0707894-86801
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {22D99FFA-2BC0-402B-B3BF-68FB677649B9}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110622-1506
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{22D99FFA-2BC0-402B-B3BF-68FB677649B9}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-X2Y4B</PKey><PID>00426-068-0707894-86801</PID><PIDType>5</PIDType><SID>S-1-5-21-3167966593-2521200768-199991296</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>MXG071                          </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A11</Version><SMBIOSVersion major="2" minor="4"/><Date>20100423000000.000000+000</Date></BIOS><HWID>8FCA3E07018400F8</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M08    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00172-068-070789-00-3081-7601.0000-0602012
    Installation ID: 002702823450347854076433611356752246070904195051063825
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: X2Y4B
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 4
    Trusted time: 29/02/2012 5:27:03 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A2
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 2:29:2012 16:18
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: PgAAAAIABgABAAEAAQACAAAAAwABAAEA6GFSsxLUB3QGDHh1fIJAkbiWRoM2/nZxSYct4rxBhRJqpchdRso=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   DELL    M08   
      FACP   DELL    M08   
      HPET   DELL    M08   
      BOOT   DELL    M08   
      MCFG   DELL    M08   
      OSFR   DELL    M08   
      SLIC   DELL    M08   
      SSDT   PmRef  CpuPm


     

    Wednesday, February 29, 2012 6:24 AM

Answers

  • "Cammyron" wrote in message news:17c0ef72-2e0b-4a19-9249-a837c111d68c...

    Hi there,

    Like others here i have just had my windows 7 install become non-genuine. I am usig a Dell XPS m1730 that originally had Vista on it. I upgraded to Win 7 back in August 2010 with a retail disc (fully boxed, sealed etc.) i bought of eBay from a reputble seller. It hs worked flawlessly since then, until today that is.

    MSDiag report below. Thanks

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-3C47J-GHHD8-X2Y4B
    Windows Product Key Hash: pRDeHIpNDW3ub7+RLqM4CWDq5Zg=
    Windows Product ID: 00426-068-0707894-86801
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.001

     

    Partial Product Key: X2Y4B
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 4
    Trusted time: 29/02/2012 5:27:03 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A2

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes


     

    Your Windows Key is from a not-for-resale MSDN account.
    You need to claim an immediate refund from the vendor - do NOT accept the offer of a new key.(all they are trying to do is to get past the 45-day claims window. or avoid you sending the evidence of their crimes to the authorities)

    Please read the following stickies.... .........................

    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285

    and

    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/06698c46-8668-4ccd-a544-a88969265a6b

    The pirates have got VERY good at this over the past few years, as the price of equipment for manufacturing the packages drops, and as factories open in less well-policed countries.

    see also this post....

    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/46a58748-5a64-41ff-b7f4-f6d3b47beca9


    Also - have a look at this video....


    http://www.youtube.com/watch?v=hzqNNiOM0c

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Wednesday, February 29, 2012 9:58 PM
    Wednesday, February 29, 2012 8:22 AM
    Moderator

All replies

  • "Cammyron" wrote in message news:17c0ef72-2e0b-4a19-9249-a837c111d68c...

    Hi there,

    Like others here i have just had my windows 7 install become non-genuine. I am usig a Dell XPS m1730 that originally had Vista on it. I upgraded to Win 7 back in August 2010 with a retail disc (fully boxed, sealed etc.) i bought of eBay from a reputble seller. It hs worked flawlessly since then, until today that is.

    MSDiag report below. Thanks

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-3C47J-GHHD8-X2Y4B
    Windows Product Key Hash: pRDeHIpNDW3ub7+RLqM4CWDq5Zg=
    Windows Product ID: 00426-068-0707894-86801
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.001

     

    Partial Product Key: X2Y4B
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 4
    Trusted time: 29/02/2012 5:27:03 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A2

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes


     

    Your Windows Key is from a not-for-resale MSDN account.
    You need to claim an immediate refund from the vendor - do NOT accept the offer of a new key.(all they are trying to do is to get past the 45-day claims window. or avoid you sending the evidence of their crimes to the authorities)

    Please read the following stickies.... .........................

    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285

    and

    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/06698c46-8668-4ccd-a544-a88969265a6b

    The pirates have got VERY good at this over the past few years, as the price of equipment for manufacturing the packages drops, and as factories open in less well-policed countries.

    see also this post....

    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/46a58748-5a64-41ff-b7f4-f6d3b47beca9


    Also - have a look at this video....


    http://www.youtube.com/watch?v=hzqNNiOM0c

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Wednesday, February 29, 2012 9:58 PM
    Wednesday, February 29, 2012 8:22 AM
    Moderator
  • Hi Noel,

    Thanks for the prompt reply. I have tried contacting the original seller as they still have an active eBay account, but i am not holding out much hope in getting my money back.

    Just out of curosity though. Why has it taken this long (18 months) for it to be registered as non-genuine? If it had of happened right away i could have had more chance of getting something done about it but with 18 months having past i don;t think much will happen.

    I remeber when i bought it that i was concerned it could be atotally legit and even had Ingram Micro stickers on it (they are a IT wholesaler here http://www.ingrammicro.com.au/) so was pretty sure it was legit.

    Wednesday, February 29, 2012 9:02 AM
  • "Cammyron" wrote in message news:c4062916-e6e4-46b0-bf2c-8c2e109aca69...

    Hi Noel,

    Thanks for the prompt reply. I have tried contacting the original seller as they still have an active eBay account, but i am not holding out much hope in getting my money back.

    Just out of curosity though. Why has it taken this long (18 months) for it to be registered as non-genuine? If it had of happened right away i could have had more chance of getting something done about it but with 18 months having past i don;t think much will happen.

    I remeber when i bought it that i was concerned it could be atotally legit and even had Ingram Micro stickers on it (they are a IT wholesaler here http://www.ingrammicro.com.au/) so was pretty sure it was legit.

     
     
    There was a rash of fakes around that time with Ingram stickers on – we even had a visit to the forum for one of their managers to say that they were investigating. It’s another part of the scam, is all :(
     
    Here's my standard spiel on the time-delays involved in tagging abused keys....

    For MSDN Keys:-

    MS can only act once a key hits a threshold (and they won't tell an outsider what that threshold is, understandably). They then have to put it through internal systems to ensure that all relevant parties are informed, just in case it's an oversight - then it enters the queue for the next update to the system. I have no idea how often the WAT checking system is updated, but I would suspect that it's no more than weekly because of admin and timing issues. The internal MS processes could therefore take easily a couple of weeks.
    It therefore depends on how close to the end of a vendors sales list you are, and how quickly he's selling them.
    The cannier ones will sell just enough to stay under the threshold for each product (MSDN subs include a huge number of products), until they've maximised the profits, then try and flood the market before disappearing into the sunset, laden with your cash. This could take anything up to a year or more.

    For products sold using a loader:-
    The loader gets around online activation by fooling the computer into thinking that the OS is installed onto the correct machine, by modifying certain files. Because of a number of factors, it's impossible to stop this, so MS came up with the WAT update - which has the ability to scan the relevant files, and detect the use of a loader tool. If the user fully updates the machine, including recommended updates and optional updates, then the WAT update is installed and starts work, and within 3 days, a loader-installed machine will get a notification. However, the WAT update is a voluntary one, at least at the first update run, and can be uninstalled, or refused
    The other time the WAT update is installed, is when you validate Windows for some reason - it is part of the validation process, rather than the activation process. this time, it does the scan immediately, and again this will show as non-genuine if a Loader is present.
    If a user never needs/wants to validate, then they need never install the WAT update, and may never see a non-genuine notification.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, February 29, 2012 9:19 AM
    Moderator
  • no worries. thought i was safe as the price wasn;t that much of a bargain off the normal retail price and it turned up with ingram stickers on it. Oh well live and learn i guess.

    I have reported the seller to eBay (and looking back on their feedback for the same time the sold about 10 copies to other people). I will go invest in a legit copy ASAP.

    Thanks for your help and i guess you can close this thread now as there isn't anything else to be done.

    Wednesday, February 29, 2012 9:37 AM
  • "Cammyron" wrote in message news:b0ce7ec4-e2ec-4636-8f14-5d4670b64ca8...

    no worries. thought i was safe as the price wasn;t that much of a bargain off the normal retail price and it turned up with ingram stickers on it. Oh well live and learn i guess.

    I have reported the seller to eBay (and looking back on their feedback for the same time the sold about 10 copies to other people). I will go invest in a legit copy ASAP.

    Thanks for your help and i guess you can close this thread now as there isn't anything else to be done.

    You can try getting a complimentary copy out of MS, if you have the relevant details to hand – fill in the Counterfeit Software report here....
    - the process can take anything from 2-6 weeks, and will require you to send the existing copy and packaging to MS..
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, February 29, 2012 10:36 AM
    Moderator