none
Genuine but blocked, continued RRS feed

  • Question

  • I have been looking all over my computer and have not found anything that looks like a plate. Actually, there is no brand to my pc, apparently... The only thing I know is it is a duron, and that its system is SIS. The rest is , uh, well, blank!

     

    I still am stuck. I can not afford a genuine xp, since mine seems to be counterfit.

     

    Are there other alternatives? Thanks to you all, but I guess I have to accept I have been had...

    Sunday, May 13, 2007 10:22 PM

Answers

  • If you believe you have a counterfeit software, follow this:

     

    When a copy of Windows fails validation, the user is directed to a customized Web page with details about what caused the failure and recommendations for how to fix the problem. Depending on the specific cause of the problem, these recommendations include:

    • Visit the Microsoft http://www.howtotell.com/  to learn how to determine whether your copy of Windows is genuine Microsoft software. If you believe you received pirated software, you will be able to file a report with Microsoft so we can investigate further.
    • Check to see whether you qualify for a complimentary replacement CD from Microsoft.
    • Purchase a genuine copy of Windows from Microsoft online or from your local reseller.
    • Visit the Microsoft Genuine Advantage Support page for more information.

    If you think that's genuine software, follow this:

    Please go to http://www.microsoft.com/genuine.  Click Validate Windows.  If there's any error code, please note it.

    Next download Windows Genuine Diagnostic Tool from http://go.microsoft.com/fwlink/?linkid=52012.  Save MGADiag.exe in your desktop.  Run MGADiag.exe by double-clicking the file then click the Continue button.  Once the diagnostic is done, click Copy.  Post the following in your reply here:

    1.  Paste the result of the diagnostic after you've copied it.

    2.  The error code you got when validate windows from http://www.microsoft.com/genuine

    Monday, May 14, 2007 3:04 AM