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Compatibility issue IE 10 with CRM 4.0 RRS feed

  • Question

  • Recently got Windows 8 with IE 10 as its default browser. Since then I get the following problem with CRM 4.0:

    1- Say you have an account as a parent record with one or more child accounts or even cases, opportunities etc... each of these child records may have a different owner than owner of the parent record

    2- Go to the description field or the parent account, add something and save, nothing will happen, so far so good.

    3- Once you exceed the 2000 characters for the description filed you get a message alerting you that you have exceeded the 2000 limit.

    4- Reduce the text to be 2000 or less characters so that you can save it, once it is saved, the owner of all child records will be changed to the owner of the parent account.

    5- Tested IE 10 on Windows 7 and same result above. IE 9 does not have this problem, I compared the settings of IE 9 with IE 10 and they look almost the same.

    Any suggestion?

    Thanks!

    • Moved by Naomi N Tuesday, November 27, 2012 11:04 PM Better answer can be here (From:Forums Issues (not product support))
    Tuesday, November 27, 2012 9:48 PM

Answers

  • I tested and saw the same behavior. I'm not sure it is worth logging a bug with Microsoft as IE 10 with CRM 4.0 doesn't officially yet appear to be supported.

    Microsoft Dynamics CRM Compatibility List

    Microsoft Dynamics CRM 4.0

    The following list of products have been tested or are currently being tested with Dynamics CRM 4.0. The Minimum CRM Version and CRM Build Number field list the minimum Microsoft Dynamics CRM version that has compatibility with the listed product.

    Product Minimum CRM Version CRM Build Number Status
    Internet Explorer 6 RTM 4.0.7333.3 Compatible
    Internet Explorer 7 RTM 4.0.7333.3 Compatible
    Internet Explorer 8 Update Rollup 4 4.0.7333.1551 Compatible
    Internet Explorer 9 Update Rollup 16 4.0.7333.3335 Compatible
    Internet Explorer 10 TBD


    Jason Lattimer
    My Blog -  Follow me on Twitter -  LinkedIn

    Wednesday, November 28, 2012 3:25 AM
    Moderator

All replies

  • I tested and saw the same behavior. I'm not sure it is worth logging a bug with Microsoft as IE 10 with CRM 4.0 doesn't officially yet appear to be supported.

    Microsoft Dynamics CRM Compatibility List

    Microsoft Dynamics CRM 4.0

    The following list of products have been tested or are currently being tested with Dynamics CRM 4.0. The Minimum CRM Version and CRM Build Number field list the minimum Microsoft Dynamics CRM version that has compatibility with the listed product.

    Product Minimum CRM Version CRM Build Number Status
    Internet Explorer 6 RTM 4.0.7333.3 Compatible
    Internet Explorer 7 RTM 4.0.7333.3 Compatible
    Internet Explorer 8 Update Rollup 4 4.0.7333.1551 Compatible
    Internet Explorer 9 Update Rollup 16 4.0.7333.3335 Compatible
    Internet Explorer 10 TBD


    Jason Lattimer
    My Blog -  Follow me on Twitter -  LinkedIn

    Wednesday, November 28, 2012 3:25 AM
    Moderator
  • I have found another bug with IE 10. For example there's a disabled field on the form, when you click on the field you get the little X mark at the end of the textbox, if you click it clears the field even though it's disabled and then you can save the form and it will submit the cleared field successfully to the database.

    Murthy Puvvada

    Friday, March 29, 2013 1:37 PM
  • Hello All,

    I don't find any other updates from Microsoft on this. Anyone have any workaround on these issues?

    Thanks,

    Ravi

    Wednesday, September 18, 2013 12:01 PM