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Windows Genuine Advantage Notifications Installation RRS feed

  • Question

  • When I tried to install WGAN on my computer, some text seemed to be out of place.  Here's the screenshot:

    Image Here

    Does anyone know what's wrong?
    Sunday, September 16, 2007 12:49 AM

Answers

  • a veure


    "

    Resultados de la validación de Windows XP original 
    Resultados de la validación de Windows XP original

    Esta copia de Windows no ha superado el proceso de validación original.

    La clave de producto encontrada en el equipo se emitió para una organización que ha dejado de usar dicha clave.
    "


    ??????????????????????????????

    que es aixó ? que significa?
    a vostés no els he donat permís per entrar al meu ordenador, per rebuscar si la meva clau validada ara es pot desvalidar.
    Com s'han saltat el firewall ????
    Pero quin morro, quins collons, i quina il.legalitat  !!!!
    i mes quan tinc desconectada la possibilitat de obtenir mes actualitzacions de vostés
    Els diré que hem sembla la seva mafiosa comnpanyia,  que es una puta merda de cuatre gilipolles creguts nens de papá, d'aquesta gent que fa de la justicia una cosa molt separada de la llei,  pero que potser no es dona conte que algú els pugui calar foc al seu puto cotxe comprat amb els diners de exprimir a la resta del mon.
    140 euros per una basura de sistema operatiu ??  tocat la pera
    pero qui cony es creieu que sou ?  com teniu la barra de estirar tant i tant de la propia sort que haveu tingut en la vida,


    escric aquí amb català perque en el link: 

    NON-ENGLISH FORUM QUESTION
    es una desgracia de TIMO, en la que pulses el link i et diu,  No hi ha Non-english forum questions,  fes servir el english forum
    pero, n'hi ha que tocarse els pebrots amb aquesta lógica insana,  la mateixa lógica que han portat vostés amb el seu monopoli i que han atrassat la informatica uns 10 anys
    virus, worms ....  que es lo següent??  ELEFANTS  ???
    imbécils !
    al demunt encara adoptant la seva propia merda, quin fastic, un Internet ple de basura, spam, finestres tocaperes, i windows i mes windows per obrir, realment el nom del seu producte sembla l'unic ben triat.

    No toqueu tan els collons a la gent, algú es pot enfadar, i després os trobeu amb sorpreses.


    "

    El Programa de Ventajas de Windows Original y los últimos pleitos judiciales

    A finales de junio se presentaron dos pleitos judiciales contra el Programa de Ventajas de Windows Original Utilizaremos los cauces legales para responder detalladamente a las reclamaciones presentadas en dichos pleitos y tenemos la seguridad de que dichas alegaciones no tienen fundamento.

    "



    lo que acabo d'explicar, els treu a vostés tota la rao !



    "

    El Programa de Ventajas de Windows Original y la preocupación por el software espía

    Ninguna parte del Programa de Ventajas de Windows Original es software espía. En términos generales, se denomina software espía a aquél que se instala en el equipo de un usuario sin el consentimiento de éste y con una intencionalidad maliciosa. El Programa de Ventajas de Windows Original se instala con el consentimiento del usuario y su finalidad consiste únicamente en avisar al usuario si no se encuentra la licencia pertinente.

    "



    ja ja jaj aaa, pero quina barra, passo de comentar

    PIRATES!

    ESTRAPERLISTES !

    MALPARITS !



    A PENDRE PEL CUL !!!



    Jim Mermelada  (vengador enmascarat)
     (( si os trobeu la roda punxada del cotxe, podeu pensar que heu tingut sort ))
    Tuesday, September 18, 2007 1:18 PM
  • Hello Jim,

     

    Unfortunately, the Windows Genuine Advantage (WGA) support forum is able to provide support in English only.  Please open the following URL:  http://support.microsoft.com/common/international.aspx .  This website will help make sure you receive the appropriate support information for your location, select your region setting from the list below and then click the arrow button. Next search the page and locate the service which you require. Have a great day and thank you for visiting the OGA Forum.

     

     

    Thank you,

     

    Stephen Holm, MS

    WGA Forum Manager

    Tuesday, September 18, 2007 10:31 PM
  • Matt,

     

    Please visit http://www.microsoft.com/genuine and click on "Validate Windows" located in the upper corner. Afterwards please restart your computer.  Let us know what happens such as do you receive any error codes or messages?  Matt should you still have complications after you attempt the validation process I will need you to run the MGA diagnostic test and post the results back in this same thread. Below I will provide the steps for you to follow: 

     

    Download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the Windows tab, Copy to Clipboard, then paste the report into a New Post on this Forum.

     

    Step 2 is tell us about the COA. Tell us:


    1. What edition of Windows XP is it for, Home, Pro, or Media Center?
    2. Does it read "OEM Software" or "OEM Product" in black lettering?
    3. Or, does it have the computer manufacturer's name in black lettering?
    4. DO NOT post the Product Key.
    5. Please also provide a short description of the issue you are experiencing.

     

    NOTE: The data collected with the Genuine Diagnostics Tool does NOT contain any information that can personally identify you and can be fully reviewed, by you, before being posted.

     

     

    Thank you and please post back @ your earliest convience.

     

     

    Stephen Holm, MS

    WGA Forum Manager

     

    Tuesday, September 18, 2007 10:39 PM
  • At www.microsoft.com/genuine, I had the plugin correctly installed in firefox.  In IE, the ActiveX Control bar didn't popup so i tried running the programs from the alternative method but was unsuccessful with running them.

    I downloaded the utility and here's what it said:


    Diagnostic Report (1.7.0039.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: N/A
    Cached / Grace status: N/A, N/A
    Windows Product Key: *****-*****-C6PBW-4JBX8-QPHFG
    Windows Product Key Hash: zyekD9VFDShRLvG8cyIzmr4jghc=
    Windows Product ID: 55277-OEM-2156626-82438
    Windows Product ID Type: 3
    CSVLK Server: N/A
    CSVLK PID: N/A
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010300.2.0.hom
    ID: {13802EB5-4F5D-4F35-85CF-4B480E5FDCDC}(3)
    Is Admin: Yes
    Commit / Reboot / BRT: N/A, N/A, N/A
    WGA Version: Registered, 1.7.36.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1_63BB5E84-872-80004005_70AFE6BE-1170-800401f3_70AFE6BE-116-800401f3_63BB5E84-416-800401f3_E2AD56EA-60-800401f3_BB5C1257-53-800401f3
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: Yes
    Version: 1.7.18.5
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: Registered, 1.5.532.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-171-1_70AFE6BE-1170-800401f3_70AFE6BE-116-800401f3_63BB5E84-416-800401f3_E2AD56EA-221-800401f3_16E0B333-80-800401f3_B4D0AA8B-911-800401f3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details:



    Here's my answers to Step 2:

    1.Home
    2.No
    3.Yes, Enpower
    4.Yeah, its there
    5.Basically I'm trying to download some files from microsoft.com but when i have to validate windows, firefox crashes or IE can't validate correctly.  So I downloaded Windows Genuine Advantage Notifications and got the problem in the picture I posted above.
    Thursday, September 20, 2007 4:58 AM
  • Stephen,
    i actually am receiving an error code but i'm not sure if it relates to WGA.  It's error 0x80072efd and not 0x80080299.  I get the error code when Windows Defender tries to check for updates but fails.  If i did have error code 0x80080299, where would I get it?  Microsoft Office runs fine and i don't get any error codes with that.
    I registered the registry entry and it registered successfully.
    Here's the new results:



    Diagnostic Report (1.7.0039.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: N/A
    Cached / Grace status: N/A, N/A
    Windows Product Key: *****-*****-C6PBW-4JBX8-QPHFG
    Windows Product Key Hash: zyekD9VFDShRLvG8cyIzmr4jghc=
    Windows Product ID: 55277-OEM-2156626-82438
    Windows Product ID Type: 3
    CSVLK Server: N/A
    CSVLK PID: N/A
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010300.2.0.hom
    ID: {13802EB5-4F5D-4F35-85CF-4B480E5FDCDC}(3)
    Is Admin: Yes
    Commit / Reboot / BRT: N/A, N/A, N/A
    WGA Version: Registered, 1.7.36.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.7.18.5
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: Registered, 1.5.532.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-171-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{13802EB5-4F5D-4F35-85CF-4B480E5FDCDC}</UGUID><Version>1.7.0039.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-QPHFG</PKey><PID>55277-OEM-2156626-82438</PID><PIDType>3</PIDType><SID>S-1-5-21-2052111302-1417001333-725345543</SID><SYSTEM><Manufacturer>AWARD_</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="3"/><Date>20050307000000.000000+000</Date></BIOS><HWID>DF0530CF0184BC63</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90280409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office XP Professional with FrontPage</Name><Ver>10</Ver><Val>6B829A6598C04D0</Val><Hash>/+1sb9YoY7/xJ6m084aot4ef8WE=</Hash><Pid>54185-751-1742482-17454</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults> 




    Thursday, September 20, 2007 8:24 PM
  • Matt,

     

         Thank you for working with us while we try and provide you with a resolution.  I have tried all resolves surrounding possible secnerios for WGA based on the feedback and error codes received. The problem which you are experiencing is not with the scope of WGA. 

     

         Your last post I believe is key.  Error code 0x80072efd pertains to the Windows Update Web site or the Microsoft Update Web site verses the WGA program. Briefly I researched the error code you received and would like to provide you with the information.  Please visit http://support.microsoft.com/default.aspx?scid=kb%3Ben-us%3B836941 .  Maybe this article can provid you with a solution. Should this not work I would recommend visiting the windows update forum located here:

    http://www.microsoft.com/windowsxp/expertzone/newsgroups/reader.mspx?dg=microsoft.public.windowsupdate&lang=en&cr=US

     

         Matt another alternative should you not find resolve  please submit a service request with Microsoft Product Support:  http://go.microsoft.com/fwlink/?LinkId=52029. Hopefully the above article will resolve your problem. Should it not then hopefully I have provided you with enough information to get a resolution. Take care Matt and should you have future WGA problems please visit me again here :-).

     

     

    Stephen Holm, MS

    WGA and OGA Forum Manager

     

     

     

     

     

    Friday, September 21, 2007 12:00 AM
  • OK  Thanks Stephen,
    The links you provided helped me figure out the problem with my error code.  I think my problem is solved now.  I think the text error in the WGAN was because of an unregistered dll.  Thanks for all the help.
    Friday, September 21, 2007 4:00 AM
  • Matt,

     

    No problem. I am glad you are up and running. Have a super weekend.

     

     

    Stephen Holm, MS

    Saturday, September 22, 2007 1:13 AM

All replies

  • can anyone please help?
    Tuesday, September 18, 2007 2:37 AM
  • a veure


    "

    Resultados de la validación de Windows XP original 
    Resultados de la validación de Windows XP original

    Esta copia de Windows no ha superado el proceso de validación original.

    La clave de producto encontrada en el equipo se emitió para una organización que ha dejado de usar dicha clave.
    "


    ??????????????????????????????

    que es aixó ? que significa?
    a vostés no els he donat permís per entrar al meu ordenador, per rebuscar si la meva clau validada ara es pot desvalidar.
    Com s'han saltat el firewall ????
    Pero quin morro, quins collons, i quina il.legalitat  !!!!
    i mes quan tinc desconectada la possibilitat de obtenir mes actualitzacions de vostés
    Els diré que hem sembla la seva mafiosa comnpanyia,  que es una puta merda de cuatre gilipolles creguts nens de papá, d'aquesta gent que fa de la justicia una cosa molt separada de la llei,  pero que potser no es dona conte que algú els pugui calar foc al seu puto cotxe comprat amb els diners de exprimir a la resta del mon.
    140 euros per una basura de sistema operatiu ??  tocat la pera
    pero qui cony es creieu que sou ?  com teniu la barra de estirar tant i tant de la propia sort que haveu tingut en la vida,


    escric aquí amb català perque en el link: 

    NON-ENGLISH FORUM QUESTION
    es una desgracia de TIMO, en la que pulses el link i et diu,  No hi ha Non-english forum questions,  fes servir el english forum
    pero, n'hi ha que tocarse els pebrots amb aquesta lógica insana,  la mateixa lógica que han portat vostés amb el seu monopoli i que han atrassat la informatica uns 10 anys
    virus, worms ....  que es lo següent??  ELEFANTS  ???
    imbécils !
    al demunt encara adoptant la seva propia merda, quin fastic, un Internet ple de basura, spam, finestres tocaperes, i windows i mes windows per obrir, realment el nom del seu producte sembla l'unic ben triat.

    No toqueu tan els collons a la gent, algú es pot enfadar, i després os trobeu amb sorpreses.


    "

    El Programa de Ventajas de Windows Original y los últimos pleitos judiciales

    A finales de junio se presentaron dos pleitos judiciales contra el Programa de Ventajas de Windows Original Utilizaremos los cauces legales para responder detalladamente a las reclamaciones presentadas en dichos pleitos y tenemos la seguridad de que dichas alegaciones no tienen fundamento.

    "



    lo que acabo d'explicar, els treu a vostés tota la rao !



    "

    El Programa de Ventajas de Windows Original y la preocupación por el software espía

    Ninguna parte del Programa de Ventajas de Windows Original es software espía. En términos generales, se denomina software espía a aquél que se instala en el equipo de un usuario sin el consentimiento de éste y con una intencionalidad maliciosa. El Programa de Ventajas de Windows Original se instala con el consentimiento del usuario y su finalidad consiste únicamente en avisar al usuario si no se encuentra la licencia pertinente.

    "



    ja ja jaj aaa, pero quina barra, passo de comentar

    PIRATES!

    ESTRAPERLISTES !

    MALPARITS !



    A PENDRE PEL CUL !!!



    Jim Mermelada  (vengador enmascarat)
     (( si os trobeu la roda punxada del cotxe, podeu pensar que heu tingut sort ))
    Tuesday, September 18, 2007 1:18 PM
  • Hello Jim,

     

    Unfortunately, the Windows Genuine Advantage (WGA) support forum is able to provide support in English only.  Please open the following URL:  http://support.microsoft.com/common/international.aspx .  This website will help make sure you receive the appropriate support information for your location, select your region setting from the list below and then click the arrow button. Next search the page and locate the service which you require. Have a great day and thank you for visiting the OGA Forum.

     

     

    Thank you,

     

    Stephen Holm, MS

    WGA Forum Manager

    Tuesday, September 18, 2007 10:31 PM
  • Matt,

     

    Please visit http://www.microsoft.com/genuine and click on "Validate Windows" located in the upper corner. Afterwards please restart your computer.  Let us know what happens such as do you receive any error codes or messages?  Matt should you still have complications after you attempt the validation process I will need you to run the MGA diagnostic test and post the results back in this same thread. Below I will provide the steps for you to follow: 

     

    Download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the Windows tab, Copy to Clipboard, then paste the report into a New Post on this Forum.

     

    Step 2 is tell us about the COA. Tell us:


    1. What edition of Windows XP is it for, Home, Pro, or Media Center?
    2. Does it read "OEM Software" or "OEM Product" in black lettering?
    3. Or, does it have the computer manufacturer's name in black lettering?
    4. DO NOT post the Product Key.
    5. Please also provide a short description of the issue you are experiencing.

     

    NOTE: The data collected with the Genuine Diagnostics Tool does NOT contain any information that can personally identify you and can be fully reviewed, by you, before being posted.

     

     

    Thank you and please post back @ your earliest convience.

     

     

    Stephen Holm, MS

    WGA Forum Manager

     

    Tuesday, September 18, 2007 10:39 PM
  • At www.microsoft.com/genuine, I had the plugin correctly installed in firefox.  In IE, the ActiveX Control bar didn't popup so i tried running the programs from the alternative method but was unsuccessful with running them.

    I downloaded the utility and here's what it said:


    Diagnostic Report (1.7.0039.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: N/A
    Cached / Grace status: N/A, N/A
    Windows Product Key: *****-*****-C6PBW-4JBX8-QPHFG
    Windows Product Key Hash: zyekD9VFDShRLvG8cyIzmr4jghc=
    Windows Product ID: 55277-OEM-2156626-82438
    Windows Product ID Type: 3
    CSVLK Server: N/A
    CSVLK PID: N/A
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010300.2.0.hom
    ID: {13802EB5-4F5D-4F35-85CF-4B480E5FDCDC}(3)
    Is Admin: Yes
    Commit / Reboot / BRT: N/A, N/A, N/A
    WGA Version: Registered, 1.7.36.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1_63BB5E84-872-80004005_70AFE6BE-1170-800401f3_70AFE6BE-116-800401f3_63BB5E84-416-800401f3_E2AD56EA-60-800401f3_BB5C1257-53-800401f3
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: Yes
    Version: 1.7.18.5
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: Registered, 1.5.532.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-171-1_70AFE6BE-1170-800401f3_70AFE6BE-116-800401f3_63BB5E84-416-800401f3_E2AD56EA-221-800401f3_16E0B333-80-800401f3_B4D0AA8B-911-800401f3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details:



    Here's my answers to Step 2:

    1.Home
    2.No
    3.Yes, Enpower
    4.Yeah, its there
    5.Basically I'm trying to download some files from microsoft.com but when i have to validate windows, firefox crashes or IE can't validate correctly.  So I downloaded Windows Genuine Advantage Notifications and got the problem in the picture I posted above.
    Thursday, September 20, 2007 4:58 AM
  • Hello Matt,

     

    Thank you for posting your results. Curious are you receiving any error codes whatsoever in particular 0x80080299?  Also are you running any of the following:  antivirus, firewall (hardware and/or software), spyware detectors, popup blockers, proxies etc. which may cause problems? If so please temporary disable them. 

     

    Please look @ your diagnostic results where you see File Scan Data-->. Notice there isn't any information whatsoever below this line.  If you compare your Diagnostic Report to others on the forum (with above error code), you will notice that yours is missing a bunch of text below the "Office Details" line. We commonly refer to this area as the XML blob. This is caused by a missing Registry Key. Matt I would like for you to follow the steps below because the problem my be caused by a XML issue.

     

     Fix (Part 1):

     

    1) Click “Start” button, then “Run”
    2) In the Run window, Type: regsvr32 msxml3.dll  <Click OK>


       (Note: This will register the msxml3.dll and the registry entry ‘HKEY_CLASSES_ROOT\MSXML.DOMDocument’ will be generated)


       If this does not work, the msxml3.dll may be missing or corrupt. Follow the below Fix (Part 2), in that case:

     

     Fix (Part 2):

     

    1) Go to the Microsoft XML Parser (MSXML) 3.0 Service Pack 7 (SP7) download page at:  http://www.microsoft.com/downloads/details.aspx?FamilyID=28494391-052b-42ff-9674-f752bdca9582&DisplayLang=en
    2) From the files available, download “msxml3.msi”
    3) Double click the file and follow the steps to install.
    4) Click “Start” button, then “Run...”
    5) In the Run window, Type: regsvr32 msxml3.dll  <Click OK>
     

     Please be sure to backup or otherwise offload any data from the hard disk prior making any changes in the registry. You should be okay because the files are being registried and no changes but still a good idea to ensure any critical data is saved. Please let us know if the above steps resolved your issues. Have a great weekend.  


    Thank you

    Stephen Holm, MS
    WGA Forum Manager

    Thursday, September 20, 2007 6:46 PM
  • Stephen,
    i actually am receiving an error code but i'm not sure if it relates to WGA.  It's error 0x80072efd and not 0x80080299.  I get the error code when Windows Defender tries to check for updates but fails.  If i did have error code 0x80080299, where would I get it?  Microsoft Office runs fine and i don't get any error codes with that.
    I registered the registry entry and it registered successfully.
    Here's the new results:



    Diagnostic Report (1.7.0039.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: N/A
    Cached / Grace status: N/A, N/A
    Windows Product Key: *****-*****-C6PBW-4JBX8-QPHFG
    Windows Product Key Hash: zyekD9VFDShRLvG8cyIzmr4jghc=
    Windows Product ID: 55277-OEM-2156626-82438
    Windows Product ID Type: 3
    CSVLK Server: N/A
    CSVLK PID: N/A
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010300.2.0.hom
    ID: {13802EB5-4F5D-4F35-85CF-4B480E5FDCDC}(3)
    Is Admin: Yes
    Commit / Reboot / BRT: N/A, N/A, N/A
    WGA Version: Registered, 1.7.36.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.7.18.5
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: Registered, 1.5.532.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-171-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{13802EB5-4F5D-4F35-85CF-4B480E5FDCDC}</UGUID><Version>1.7.0039.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-QPHFG</PKey><PID>55277-OEM-2156626-82438</PID><PIDType>3</PIDType><SID>S-1-5-21-2052111302-1417001333-725345543</SID><SYSTEM><Manufacturer>AWARD_</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="3"/><Date>20050307000000.000000+000</Date></BIOS><HWID>DF0530CF0184BC63</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90280409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office XP Professional with FrontPage</Name><Ver>10</Ver><Val>6B829A6598C04D0</Val><Hash>/+1sb9YoY7/xJ6m084aot4ef8WE=</Hash><Pid>54185-751-1742482-17454</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults> 




    Thursday, September 20, 2007 8:24 PM
  • Matt,

     

         Thank you for working with us while we try and provide you with a resolution.  I have tried all resolves surrounding possible secnerios for WGA based on the feedback and error codes received. The problem which you are experiencing is not with the scope of WGA. 

     

         Your last post I believe is key.  Error code 0x80072efd pertains to the Windows Update Web site or the Microsoft Update Web site verses the WGA program. Briefly I researched the error code you received and would like to provide you with the information.  Please visit http://support.microsoft.com/default.aspx?scid=kb%3Ben-us%3B836941 .  Maybe this article can provid you with a solution. Should this not work I would recommend visiting the windows update forum located here:

    http://www.microsoft.com/windowsxp/expertzone/newsgroups/reader.mspx?dg=microsoft.public.windowsupdate&lang=en&cr=US

     

         Matt another alternative should you not find resolve  please submit a service request with Microsoft Product Support:  http://go.microsoft.com/fwlink/?LinkId=52029. Hopefully the above article will resolve your problem. Should it not then hopefully I have provided you with enough information to get a resolution. Take care Matt and should you have future WGA problems please visit me again here :-).

     

     

    Stephen Holm, MS

    WGA and OGA Forum Manager

     

     

     

     

     

    Friday, September 21, 2007 12:00 AM
  • OK  Thanks Stephen,
    The links you provided helped me figure out the problem with my error code.  I think my problem is solved now.  I think the text error in the WGAN was because of an unregistered dll.  Thanks for all the help.
    Friday, September 21, 2007 4:00 AM
  • Matt,

     

    No problem. I am glad you are up and running. Have a super weekend.

     

     

    Stephen Holm, MS

    Saturday, September 22, 2007 1:13 AM
  •  

    Tuesday, October 30, 2007 4:32 AM
  • Afarifi,

     

    What problem are you experiencing because I don't see where you indicated a problem?  Let’s split your thread off so we may focus more attention on your particular situation.  Splitting threads are done to mitigate confusion caused by more than one posting about similar   topics allowing us to focus on each customer individually. 

    In order to receive the best support, we request all users to initially run the Genuine Diagnostics tool.  In turn the tool will try and identify the individual issue you may be experiencing.  Also, please provide a brief synopsis describing the issue including any error messages or codes. These can be found in the lower left hand corner of most Genuine Advantage Web pages when an error is encountered.

    Download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the “Windows” tab, click “Copy”, then paste the report into a response message in a new thread you create.  

     

    Thankyou,

     

    STephen Holm, MS

     

    Tuesday, October 30, 2007 4:18 PM
  • Afarifi,

     

    What problem are you experiencing because I don't see where you indicated a problem?  Let’s split your thread off so we may focus more attention on your particular situation.  Splitting threads are done to mitigate confusion caused by more than one posting about similar   topics allowing us to focus on each customer individually. 

    In order to receive the best support, we request all users to initially run the Genuine Diagnostics tool.  In turn the tool will try and identify the individual issue you may be experiencing.  Also, please provide a brief synopsis describing the issue including any error messages or codes. These can be found in the lower left hand corner of most Genuine Advantage Web pages when an error is encountered.

    Download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the “Windows” tab, click “Copy”, then paste the report into a response message in a new thread you create.  

     

    Thankyou,

     

    STephen Holm, MS

     


    hola buenas noches que puedo hacer con el siguiente problema que tengo anteriomente mi computadora tenia el software original de windows ahora me aparece que es una copia una solucion por favor
    Thursday, May 14, 2009 3:09 AM
  • Afarifi,

     

    What problem are you experiencing because I don't see where you indicated a problem?  Let’s split your thread off so we may focus more attention on your particular situation.  Splitting threads are done to mitigate confusion caused by more than one posting about similar   topics allowing us to focus on each customer individually. 

    In order to receive the best support, we request all users to initially run the Genuine Diagnostics tool.  In turn the tool will try and identify the individual issue you may be experiencing.  Also, please provide a brief synopsis describing the issue including any error messages or codes. These can be found in the lower left hand corner of most Genuine Advantage Web pages when an error is encountered.

    Download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the “Windows” tab, click “Copy”, then paste the report into a response message in a new thread you create.  

     

    Thankyou,

     

    STephen Holm, MS

     


    hola buenas noches que puedo hacer con el siguiente problema que tengo anteriomente mi computadora tenia el software original de windows ahora me aparece que es una copia una solucion por favor

    Diagnostic Report (1.9.0006.1):
    -----------------------------------------
    WGA Data-->
    Validation Status: Geographically blocked PID
    Validation Code: 13
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-4H68R-72B48-78RPD
    Windows Product Key Hash: 9p47FThPzoMLMBYnEe36ag58lTk=
    Windows Product ID: 55274-640-0263172-23948
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {A505BA26-325E-4E27-A05B-6E7E83BE8EB3}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.40.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 13
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: Microsoft
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
    Microsoft Office Visio Professional 2003 - 100 Genuine
    OGA Version: Registered, 1.7.111.0
    Signed By: Microsoft
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Archivos de programa\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{A505BA26-325E-4E27-A05B-6E7E83BE8EB3}</UGUID><Version>1.9.0006.1</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-78RPD</PKey><PID>55274-640-0263172-23948</PID><PIDType>1</PIDType><SID>S-1-5-21-725345543-1409082233-2146904981</SID><SYSTEM><Manufacturer>BIOSTAR Group</Manufacturer><Model>P4M89-M7A</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="4"/><Date>20070614000000.000000+000</Date></BIOS><HWID>E5DC349F0184206B</HWID><UserLCID>200A</UserLCID><SystemLCID>0C0A</SystemLCID><TimeZone>Hora estándar de Venezuela(GMT-04:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90110C0A-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73961-640-0000106-57000</Pid><PidType>14</PidType></Product><Product GUID="{90510C0A-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2003</Name><Ver>11</Ver><Val>5EA9C3672EB0500</Val><Hash>GZD+9sfb5ecL3RxyV4F75a86u2M=</Hash><Pid>73844-640-0000106-55537</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="114"/><App Id="16" Version="11" Result="114"/><App Id="18" Version="11" Result="114"/><App Id="19" Version="11" Result="114"/><App Id="1A" Version="11" Result="114"/><App Id="1B" Version="11" Result="114"/><App Id="44" Version="11" Result="114"/><App Id="51" Version="11" Result="100"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: no
    Marker string from BIOS: N/A
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

     

    Thursday, May 14, 2009 3:11 AM