Hi, Anvitha.
First off, make sure it did not end up in your SPAM folder.
Have all your information ready, including your Prometric Candidate ID (printed on your passed exam result sheet) and your MCP ID number.
Send an email to Microsoft Learning Support. Their email address is
mcphelp@microsoft.com
You can also contact your Microsoft Regional Service Center on the phone. Please use the following web page to find the correct contact information for help. NOTE: They may still make you send an email afterwards.
http://www.microsoft.com/learning/en-us/help.aspx.
This web page includes email and phone contact information for your geographic location so you can email or call them directly. They will help you get this figured out.
NOTE: This public forum is usually monitored by fellow IT professionals like you and me but not by Microsoft employees.
Good luck!
Best wishes, Davin Mickelson
