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    Not exactly sure I have the correct forum for my problem!

     

    I recently cleaned my pc of a trojan.  Next, I did a full repair of my OS with XP Pro disk (second repair option).  Then, I installed SP2 from a CD sent to me by MS.  When I was finally able to get websites again, I went to MS Update and tried to download & install the updates  it claimed I needed, but they failed to install.  After trying several times without success, I noticed that each of the updates the site listed had a volume of zero(0),so I listed all the KB numbers on paper and manually downloaded and installed each them.  What could cause this problem & how can it be resolved. 

    The list of updates was very long and consisted of 16+ & device updates.  I would like to be assured that updates are being downloaded & installed without worrying about my pc. Can you help me resolve this problem?

    The trojan found by Trend Micro Internet Security Pro:

    HKEY_CURRENT_USER\Software\XBTB01454
    HKEY_CURRENT_USER\Software\Eyeblaster
    HKEY_CURRENT_USER\Software\Eyeblaster\GC
    HKEY_CURRENT_USER\Software\Eyeblaster\GC\AppInfoHKEY_CURRENT_USER\Software\Eyeblaster\GC\AppInfo\1015_1015_1015_1181
    HKEY_CURRENT_USER\Software\Eyeblaster\GC\AppInfo\1015_1015_1015_1181\Info

     

    (Reconnected 07 Apr 2008)
    HKEY'S DELETED & TrendMicro LOGS NOTE

    TROJAN_GENERIC  &   TROJAN_GENERIC.ADV REMOVED (on the same date above)

     

    Then on Aug 17, 2008 it found:

    TROJ_IFRAME.CP

     

    When Eyeblaster was found, I was stressed beyond belief and disconnected this pc.  In Apr, I cleaned the items above but was not calm enough to think what I should do next, so I disconnected it again until Aug when I used the OS disk, etc.  With the help of Trend Micro IS Pro, I was able to find the infections & quarantine & remove the August 2008 trojan with just the antivirus software.  So my pc is clean but I now have this update problem and do not know how to resolve it ( I am not a technician). I do not know if I am giving too much information or not enough.

    deloby


     

    Tuesday, August 26, 2008 11:14 AM

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    You're off topic for this forum, which is dedicated to Windows Live OneCare. You may want to try the Microsoft Public newsgroups here: http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx

     

    Or, go to the Windows Update Solution Center - http://support.microsoft.com/ph/6527 - for support options.

    -steve

     

    Tuesday, August 26, 2008 12:58 PM
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    I WOULD LIKE TO SAY THANK YOU!  I KNEW I HAD BEEN TO THE PROPER SITE BEFORE, BUT FAILED TO FIND IT LAST EVENING. THANK YOU, I HAVE POSTED THE SAME MESSAGE HERE.

    DELOBY

    Wednesday, August 27, 2008 2:44 AM
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    Moderator Stephen Boots,

    I am confused!  I went to Windows Update newsgroup and posted the same problem I posted at Windows Live off topic last evening.  I received three email alerts: one) I was off topic and posted at the wrong place

    Two) my post was moved to the update group & third) I posted at Windows Live One Care off topic.

    Did you move my post to the windows update newsgroup & I posted there a second time? Did I not have to post my problem because you moved it for me or was I suppose to post it again for myself? These alerts have confused me.

    Thanks deloby@bellsouth.net (donotspam)

    Wednesday, August 27, 2008 2:59 AM
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    I can't speak for what may have happened with your post in any other forum. I edited your original post yesterday to mark it off topic and then moved it to the off topic folder here in the OneCare forum. That probably generated 2 alerts. Today, I edited your new post to mark it off topic and change it from a question to a comment and merged it with the original thread. And, now I'm replying, That may generate up 3 and maybe 4 alerts since you are "subscribed" to the original post and the new one.

    I didn't move any post to a Windows Update group as I can only move posts within the OneCare forum. so if you posted at another forum, hosted by Microsoft or elsewhere, and that also generated alerts, I can't tell you what happened.

    -steve

     

    Wednesday, August 27, 2008 2:18 PM
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