none
Installing WGA XP Pro on New Hard Drive RRS feed

  • Question

  • I just got a new hard drive, and I wanted to install XP on it. I used the thin CD cased XP Professional WGA Kit that Microsoft sent to me after initially acitvating the Windows I had before this new drive. I cut the COA out of the envelope that the DVD was sent in, but there is no product key on it. I already wiped my HDD with the previous version of Windows on it, (the one that I used the online activation tool to activate). The Certificate of Authenticity does not have a product key on it, only a 23-character code that is useless. My computer is currently idling at the activate screen and I'm talking to you on my laptop. Is there any way to retrieve my key using the COA or what?
    Wednesday, May 21, 2008 2:23 AM

Answers

  • JDawssk8er98,

     

    For questions about your Windows Genuine Advantage Kit you previously ordered (including what the product key is) please refer to the contact information below:

     

    Monday through Friday, between 8AM and 10PM ET, at (866-530-6599), toll free in the United States and Canada. 

     

    You should have received an e-mail from service@microsoft.com and it will contain their 5x5 product key along with instructions for running the conversion tool. Please print a copy of this product key for your record. You may be asked for your product key in the future if you request Windows product support. The next step of the update process will also ask you for your product key.

     

    To download and run the Windows Product Key Update Tool, please visit http://go.microsoft.com/fwlink/?LinkId=45668. This tool will lead you through several steps to convert your current Windows XP software to a genuine and activated copy of Windows XP.  All active items in your order for Microsoft Products have been shipped.

     

     

    Note:  It is imperative that you check your junk mail filter to ensure it has not been placed in that folder. If you have junk mail set to automatically move and delete messages you should request further information from the contacts listed above. They will be able to send you another email. You may also list *.microsoft.com in your trusted domains for email and receive future Microsoft email directly into your Inbox. They will be able to send you another email.

     

    I hope this helps!

     

    Lori MS

    Wednesday, May 21, 2008 10:08 PM

All replies

  • JDawssk8er98,

     

    For questions about your Windows Genuine Advantage Kit you previously ordered (including what the product key is) please refer to the contact information below:

     

    Monday through Friday, between 8AM and 10PM ET, at (866-530-6599), toll free in the United States and Canada. 

     

    You should have received an e-mail from service@microsoft.com and it will contain their 5x5 product key along with instructions for running the conversion tool. Please print a copy of this product key for your record. You may be asked for your product key in the future if you request Windows product support. The next step of the update process will also ask you for your product key.

     

    To download and run the Windows Product Key Update Tool, please visit http://go.microsoft.com/fwlink/?LinkId=45668. This tool will lead you through several steps to convert your current Windows XP software to a genuine and activated copy of Windows XP.  All active items in your order for Microsoft Products have been shipped.

     

     

    Note:  It is imperative that you check your junk mail filter to ensure it has not been placed in that folder. If you have junk mail set to automatically move and delete messages you should request further information from the contacts listed above. They will be able to send you another email. You may also list *.microsoft.com in your trusted domains for email and receive future Microsoft email directly into your Inbox. They will be able to send you another email.

     

    I hope this helps!

     

    Lori MS

    Wednesday, May 21, 2008 10:08 PM
  • I'm about to replace a 15g hard drive with a new 80g hard drive. I purchased a Windows XP disk to upgrade the OS from Windows ME.

    By re-installing the OS to the new drive, will it still register as a genuine copy of XP?

    Wednesday, June 18, 2008 8:45 AM
  • HEY JD,

     

    You should have received an email when you ordered the WGA Kit.  Please check your inbox as well as your deleted and spam box incase your service miss routed the email. This may help you get operational quicker. Please call the number Lori provided for help as well. Hope this helps more.

     

    Take care

     

    Stephen Holm

    Forum Volunteer

     

    Thursday, June 19, 2008 8:51 AM
  • Hey Jazie,

     

    Well is your copy of Windows ME genuine or non-genuine?  Please visit http://www.howtotell.com and look @ your Windows 98 ME disc as well as the certificate of authenticity (COA) in order to verify genuine or non-genuine. Next do you have a COA with Windows XP upgrade you purchased? If so again please bounch the COA and the Disc against the site above. Should all check out then yes it would register as genuine. 

     

    Should you have any doubts then visit the business where you purchased the upgrade disc. A good option for you was to actually purchase an OEM full version of either Vista and/or XP from a reliable source. 

     

     

    Take care,

     

    Stephen Holm

    Forum Volunteer

    Thursday, June 19, 2008 8:56 AM