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CRM 2013 Outlook Client 2013 SP1 Reading Pane "more" link not working & botton part of text cropped RRS feed

  • Question

  • I have multiple lines of text attribute in an account form at the top of the form on separate tab (See form below). 

    The field properties within this tab is - Layout (# of column in section) - One column and the number of rows the control occupies is 1.

    The section properties within this tab is - Layout (# of column in section) - One column

    The tab properties within this tab Layout - One column

    The texts on this field looks fine except in outlook reading pane. The bottom part of alphabets like y or p or g are cropped in reading pane. Also clicking on the "More" link does nothing, especially when the text is more than the preview pane shows. See below for screenshot.

    I am using Outlook 2010 and CRM Outlook client 2013 SP1. Did anyone came across this?

    The "More" link was working fine with Outlook 2013 and Outlook client 2013 SP 1. However, the texts were still cropped with Outlook 2013. Is this version specific issue?

    Screenshot 1 - Outlook Reading Pane

    Screenshot 2 - Form designer
    • Edited by Anna' Monday, October 13, 2014 6:32 PM
    Monday, October 13, 2014 6:31 PM

Answers

  • This was a Microsoft defect.
    • Marked as answer by Anna' Wednesday, September 2, 2015 11:03 PM
    Wednesday, September 2, 2015 11:03 PM