Change forgotten Windows Hello Pin for user RRS feed

  • Question

  • Hello,

    We have a user on our domain that has forgotten his Windows Hello Pincode. This is not a big problem since he can still log in with his credentials, yet we still want to disable and change that pincode.

    Because the computer is in a domain environment, the "forgot pin" link in the "sign-in options" menu is missing. We also don't have the option to "remove" the pincode, this button is greyed out.

    Now I found a way to disable the pincode by making some changes in the registry but this does not really solve the problem. We wan't to reset the pin so it can be used again.

    Is there somebody who has found a solution for this?

    All help is appreciated!

    • Moved by Dave PatrickMVP Wednesday, December 30, 2020 1:36 PM looking for forum
    Wednesday, December 30, 2020 11:39 AM