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Windows Validation Interrupted

Question
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Hi I have a HP dm4 that originally came with Windows 7 Home Premium but was upgraded to Windows 7 Ultimate 64 bit. I tried to download Windows XP Mode to install on my laptop. when I hit download it takes me to the "Windows Validation Required" screen. i click continue and after a few moments it says "windows validation has failed" and redirects me to Microsoft/genuine/validate then says "Windows Validation was Interrupted". Could you help me solve my problem?
I ran the "Microsoft Genuine Advantage Diagnostic Tool" and here is the report:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
Windows Product ID: 00426-OEM-8992662-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {7E7DA480-37BA-40C2-B1AA-9CAAB3ABB69A}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.110622-1506
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{7E7DA480-37BA-40C2-B1AA-9CAAB3ABB69A}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HYRR2</PKey><PID>00426-OEM-8992662-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-2426268424-3283188727-4124328061</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dm4 Notebook PC </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.26</Version><SMBIOSVersion major="2" minor="6"/><Date>20110214000000.000000+000</Date></BIOS><HWID>73A93A07018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-WKS</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600006-02-1033-7600.0000-2542011
Installation ID: 017414341166768156066774470106582666477015993906317705
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: HYRR2
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 10/1/2011 5:06:25 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x80072EFD
HealthStatus: 0x0000000000000000
Event Time Stamp: 10:1:2011 16:50
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: LgAAAAEAAQABAAEAAAACAAAAAgABAAEA6GG2cmQGSrzkD7TnDrUE1kRDYOJcXQ==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HP SLIC-MPC
FACP HP SLIC-MPC
HPET HP SLIC-MPC
BOOT HP SLIC-MPC
MCFG HP SLIC-MPC
ASF! HP SLIC-MPC
SLIC HPQOEM SLIC-WKS
SSDT TrmRef PtidDevc
SSDT TrmRef PtidDevc
SSDT TrmRef PtidDevc
SSDT TrmRef PtidDevc
ASPT HP SLIC-MPC
SSDT TrmRef PtidDevc
awaiting your response,
thanks,
Cris
Saturday, October 1, 2011 9:35 PM
Answers
-
Hi I have a HP dm4 that originally came with Windows 7 Home Premium but was upgraded to Windows 7 Ultimate 64 bit
Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
Your problem is an Acer OEM SLP key for the upgrade. This doesn't work. An OEM SLP key must be installed at the factory at the time of manufacture.
You will have to purchase a genuine ultimate license or revert to the windows your computer came with.
Additional information:
A) OEM SLP: This key comes pre-installed in Windows, when it comes from the Factory. This key is geared to work with the special instructions found only on that Manufacturer's computer hardware. So when Windows was installed using the OEM SLP key (at the factory) Windows 7 looks at the motherboard and sees the special instructions and Self-Activates. (that's why you did not need to Activate your computer after you brought it home)
- Marked as answer by Darin Smith MS Tuesday, October 4, 2011 9:04 PM
Saturday, October 1, 2011 10:07 PMAnswerer -
"crismullet" wrote in message news:184f49b8-487a-47db-92c6-fe7d53143ef8...
Hi I have a HP dm4 that originally came with Windows 7 Home Premium but was upgraded to Windows 7 Ultimate 64 bit. I tried to download Windows XP Mode to install on my laptop. when I hit download it takes me to the "Windows Validation Required" screen. i click continue and after a few moments it says "windows validation has failed" and redirects me to Microsoft/genuine/validate then says "Windows Validation was Interrupted". Could you help me solve my problem?
I ran the "Microsoft Genuine Advantage Diagnostic Tool" and here is the report:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
Windows Product ID: 00426-OEM-8992662-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
Other data-->
SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dm4 Notebook PC </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.26</Version><SMBIOSVersion major="2" minor="6"/><Date>20110214000000.000000+000</Date></BIOS
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Partial Product Key: HYRR2
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 10/1/2011 5:06:25 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x80072EFD
HealthStatus: 0x0000000000000000
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
SLIC HPQOEM SLIC-WKS
awaiting your response,
thanks,
Cris
It looks as if the ‘Upgrade’ was done with a counterfeit disk.The Key in use here is an OEM_SLP from an Acer machine – which cannot possibly work in an HP machine.IF you have the proper media for the Ultimate Upgrade, use the Key for that to make your system genuine.If not, you have two choices.1) Revert back to the original OS using the manufacturer’s recovery system2) purchase a new Full Retail license for Win 7 Ultimate, and use the Key from that to make the system genuine or preferably do a clean install with it after backing up your data to external media.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Tuesday, October 4, 2011 9:04 PM
Saturday, October 1, 2011 10:17 PMModerator
All replies
-
Hi I have a HP dm4 that originally came with Windows 7 Home Premium but was upgraded to Windows 7 Ultimate 64 bit
Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
Your problem is an Acer OEM SLP key for the upgrade. This doesn't work. An OEM SLP key must be installed at the factory at the time of manufacture.
You will have to purchase a genuine ultimate license or revert to the windows your computer came with.
Additional information:
A) OEM SLP: This key comes pre-installed in Windows, when it comes from the Factory. This key is geared to work with the special instructions found only on that Manufacturer's computer hardware. So when Windows was installed using the OEM SLP key (at the factory) Windows 7 looks at the motherboard and sees the special instructions and Self-Activates. (that's why you did not need to Activate your computer after you brought it home)
- Marked as answer by Darin Smith MS Tuesday, October 4, 2011 9:04 PM
Saturday, October 1, 2011 10:07 PMAnswerer -
"crismullet" wrote in message news:184f49b8-487a-47db-92c6-fe7d53143ef8...
Hi I have a HP dm4 that originally came with Windows 7 Home Premium but was upgraded to Windows 7 Ultimate 64 bit. I tried to download Windows XP Mode to install on my laptop. when I hit download it takes me to the "Windows Validation Required" screen. i click continue and after a few moments it says "windows validation has failed" and redirects me to Microsoft/genuine/validate then says "Windows Validation was Interrupted". Could you help me solve my problem?
I ran the "Microsoft Genuine Advantage Diagnostic Tool" and here is the report:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
Windows Product ID: 00426-OEM-8992662-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
Other data-->
SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dm4 Notebook PC </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.26</Version><SMBIOSVersion major="2" minor="6"/><Date>20110214000000.000000+000</Date></BIOS
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Partial Product Key: HYRR2
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 10/1/2011 5:06:25 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x80072EFD
HealthStatus: 0x0000000000000000
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
SLIC HPQOEM SLIC-WKS
awaiting your response,
thanks,
Cris
It looks as if the ‘Upgrade’ was done with a counterfeit disk.The Key in use here is an OEM_SLP from an Acer machine – which cannot possibly work in an HP machine.IF you have the proper media for the Ultimate Upgrade, use the Key for that to make your system genuine.If not, you have two choices.1) Revert back to the original OS using the manufacturer’s recovery system2) purchase a new Full Retail license for Win 7 Ultimate, and use the Key from that to make the system genuine or preferably do a clean install with it after backing up your data to external media.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Tuesday, October 4, 2011 9:04 PM
Saturday, October 1, 2011 10:17 PMModerator