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Windows Validation Interrupted RRS feed

  • Question

  • Hi I have a HP dm4 that originally came with Windows 7 Home Premium but was upgraded to Windows 7 Ultimate 64 bit. I tried to download Windows XP Mode to install on my laptop. when I hit download it takes me to the "Windows Validation Required" screen. i click continue and after a few moments it says "windows validation has failed" and redirects me to Microsoft/genuine/validate then says "Windows Validation was Interrupted".  Could you help me solve my problem?

    I ran the "Microsoft Genuine Advantage Diagnostic Tool" and here is the report:

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0

    Cached Online Validation Code: N/A, hr = 0xc004f012

    Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2

    Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=

    Windows Product ID: 00426-OEM-8992662-00006

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7601.2.00010100.1.0.001

    ID: {7E7DA480-37BA-40C2-B1AA-9CAAB3ABB69A}(3)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Ultimate

    Architecture: 0x00000009

    Build lab: 7601.win7sp1_gdr.110622-1506

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 109 N/A

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{7E7DA480-37BA-40C2-B1AA-9CAAB3ABB69A}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HYRR2</PKey><PID>00426-OEM-8992662-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-2426268424-3283188727-4124328061</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dm4 Notebook PC     </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.26</Version><SMBIOSVersion major="2" minor="6"/><Date>20110214000000.000000+000</Date></BIOS><HWID>73A93A07018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-WKS</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.1.7601.17514

     

    Name: Windows(R) 7, Ultimate edition

    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel

    Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00426-00178-926-600006-02-1033-7600.0000-2542011

    Installation ID: 017414341166768156066774470106582666477015993906317705

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: HYRR2

    License Status: Licensed

    Remaining Windows rearm count: 4

    Trusted time: 10/1/2011 5:06:25 PM

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0x80072EFD

    HealthStatus: 0x0000000000000000

    Event Time Stamp: 10:1:2011 16:50

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

     

     

    HWID Data-->

    HWID Hash Current: LgAAAAEAAQABAAEAAAACAAAAAgABAAEA6GG2cmQGSrzkD7TnDrUE1kRDYOJcXQ==

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x20001

    OEMID and OEMTableID Consistent: yes

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC HP     SLIC-MPC

      FACP HP     SLIC-MPC

      HPET HP     SLIC-MPC

      BOOT HP     SLIC-MPC

      MCFG HP     SLIC-MPC

      ASF! HP     SLIC-MPC

      SLIC HPQOEM SLIC-WKS

      SSDT TrmRef PtidDevc

      SSDT TrmRef PtidDevc

      SSDT TrmRef PtidDevc

      SSDT TrmRef PtidDevc

      ASPT HP     SLIC-MPC

      SSDT TrmRef PtidDevc

     

    awaiting your response,

    thanks,

    Cris

     

    Saturday, October 1, 2011 9:35 PM

Answers

  • Hi I have a HP dm4 that originally came with Windows 7 Home Premium but was upgraded to Windows 7 Ultimate 64 bit

    Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2

     

    Your problem is an Acer OEM SLP key for the upgrade. This doesn't work. An OEM SLP key must be installed at the factory at the time of manufacture.

    You will have to purchase a genuine ultimate license or revert to the windows your computer came with.

     

    Additional information:

     

    A)   OEM SLP: This key comes pre-installed in Windows, when it comes from the Factory. This key is geared to work with the special instructions found only on that Manufacturer's computer hardware. So when Windows was installed using the OEM SLP key (at the factory) Windows 7 looks at the motherboard and sees the special instructions and Self-Activates. (that's why you did not need to Activate your computer after you brought it home)

    Saturday, October 1, 2011 10:07 PM
    Answerer
  • "crismullet" wrote in message news:184f49b8-487a-47db-92c6-fe7d53143ef8...

    Hi I have a HP dm4 that originally came with Windows 7 Home Premium but was upgraded to Windows 7 Ultimate 64 bit. I tried to download Windows XP Mode to install on my laptop. when I hit download it takes me to the "Windows Validation Required" screen. i click continue and after a few moments it says "windows validation has failed" and redirects me to Microsoft/genuine/validate then says "Windows Validation was Interrupted".  Could you help me solve my problem?

    I ran the "Microsoft Genuine Advantage Diagnostic Tool" and here is the report:

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0

    Cached Online Validation Code: N/A, hr = 0xc004f012

    Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2

    Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=

    Windows Product ID: 00426-OEM-8992662-00006

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7601.2.00010100.1.0.001

     

     

    Other data-->

    SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dm4 Notebook PC     </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.26</Version><SMBIOSVersion major="2" minor="6"/><Date>20110214000000.000000+000</Date></BIOS

     

    Licensing Data-->

    Software licensing service version: 6.1.7601.17514

     

    Name: Windows(R) 7, Ultimate edition

    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel

    Partial Product Key: HYRR2

    License Status: Licensed

    Remaining Windows rearm count: 4

    Trusted time: 10/1/2011 5:06:25 PM

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0x80072EFD

    HealthStatus: 0x0000000000000000

     

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x20001

    OEMID and OEMTableID Consistent: yes

    BIOS Information:

      ACPI Table Name OEMID Value OEMTableID Value

      SLIC HPQOEM SLIC-WKS

     

     

    awaiting your response,

    thanks,

    Cris

     

     
     
    It looks as if the ‘Upgrade’ was done with a counterfeit disk.
    The Key in use here is an OEM_SLP from an Acer machine – which cannot possibly work in an HP machine.
     
    IF you have the proper media for the Ultimate Upgrade, use the Key for that to make your system genuine.
    If not, you have two choices.
    1) Revert back to the original OS using the manufacturer’s recovery system
    2) purchase a new Full Retail license for Win  7 Ultimate, and use the Key from that to make the system genuine  or preferably do a clean install with it after backing up your data to external media.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, October 1, 2011 10:17 PM
    Moderator

All replies

  • Hi I have a HP dm4 that originally came with Windows 7 Home Premium but was upgraded to Windows 7 Ultimate 64 bit

    Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2

     

    Your problem is an Acer OEM SLP key for the upgrade. This doesn't work. An OEM SLP key must be installed at the factory at the time of manufacture.

    You will have to purchase a genuine ultimate license or revert to the windows your computer came with.

     

    Additional information:

     

    A)   OEM SLP: This key comes pre-installed in Windows, when it comes from the Factory. This key is geared to work with the special instructions found only on that Manufacturer's computer hardware. So when Windows was installed using the OEM SLP key (at the factory) Windows 7 looks at the motherboard and sees the special instructions and Self-Activates. (that's why you did not need to Activate your computer after you brought it home)

    Saturday, October 1, 2011 10:07 PM
    Answerer
  • "crismullet" wrote in message news:184f49b8-487a-47db-92c6-fe7d53143ef8...

    Hi I have a HP dm4 that originally came with Windows 7 Home Premium but was upgraded to Windows 7 Ultimate 64 bit. I tried to download Windows XP Mode to install on my laptop. when I hit download it takes me to the "Windows Validation Required" screen. i click continue and after a few moments it says "windows validation has failed" and redirects me to Microsoft/genuine/validate then says "Windows Validation was Interrupted".  Could you help me solve my problem?

    I ran the "Microsoft Genuine Advantage Diagnostic Tool" and here is the report:

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0

    Cached Online Validation Code: N/A, hr = 0xc004f012

    Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2

    Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=

    Windows Product ID: 00426-OEM-8992662-00006

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7601.2.00010100.1.0.001

     

     

    Other data-->

    SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dm4 Notebook PC     </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.26</Version><SMBIOSVersion major="2" minor="6"/><Date>20110214000000.000000+000</Date></BIOS

     

    Licensing Data-->

    Software licensing service version: 6.1.7601.17514

     

    Name: Windows(R) 7, Ultimate edition

    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel

    Partial Product Key: HYRR2

    License Status: Licensed

    Remaining Windows rearm count: 4

    Trusted time: 10/1/2011 5:06:25 PM

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0x80072EFD

    HealthStatus: 0x0000000000000000

     

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x20001

    OEMID and OEMTableID Consistent: yes

    BIOS Information:

      ACPI Table Name OEMID Value OEMTableID Value

      SLIC HPQOEM SLIC-WKS

     

     

    awaiting your response,

    thanks,

    Cris

     

     
     
    It looks as if the ‘Upgrade’ was done with a counterfeit disk.
    The Key in use here is an OEM_SLP from an Acer machine – which cannot possibly work in an HP machine.
     
    IF you have the proper media for the Ultimate Upgrade, use the Key for that to make your system genuine.
    If not, you have two choices.
    1) Revert back to the original OS using the manufacturer’s recovery system
    2) purchase a new Full Retail license for Win  7 Ultimate, and use the Key from that to make the system genuine  or preferably do a clean install with it after backing up your data to external media.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, October 1, 2011 10:17 PM
    Moderator