Hi,
A friend built me a PC to my specification a few years ago and installed a "System Builder" version of Windows 7 Home Premium fully in accordance with the relevant T&C's.
The installation activated correctly and has been running for a few years with no problems.
This morning it seems to have suddenly decided that it's not a genuine copy of Win7. I'm confused as I have the original installation disk and the COA sticker. From research I can see that the "Product Key Is Blocked". I cannot believe this
a counterfeit copy as the supplier was trustworthy, the product activated successfully when I first had the PC and all the anti-piracy measures applied by Microsoft seem to be correct (installation disk has the hologram, and the COA label has the complex printing
and the 'sparkly' Microsoft bit) Both of which appear totally genuine to me.
I'd be really grateful if someone could tell me what's going on, and how to remove this "Not Genuine" message.
Many Thanks.
I've run the diagnostic and it's shown below:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-DP2M3-T3CW4-JHD3T
Windows Product Key Hash: nDUM/CFBcOJK8ZEpxc2MuN6N604=
Windows Product ID: 00359-OEM-9903347-21885
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {F4A642D6-E4E5-419A-85E8-9ACB067D77C2}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.170427-1518
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Pale Moon\palemoon.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{F4A642D6-E4E5-419A-85E8-9ACB067D77C2}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-JHD3T</PKey><PID>00359-OEM-9903347-21885</PID><PIDType>8</PIDType><SID>S-1-5-21-2454096351-214819297-1059529100</SID><SYSTEM><Manufacturer>GIGABYTE</Manufacturer><Model>GB-BXBT-2807</Model></SYSTEM><BIOS><Manufacturer>American
Megatrends Inc.</Manufacturer><Version>F6</Version><SMBIOSVersion major="2" minor="8"/><Date>20141208000000.000000+000</Date></BIOS><HWID>4CD80C00018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT
Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Activation ID: 01f5fc37-a99e-45c5-b65e-d762f3518ead
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00198-033-421885-02-2057-7601.0000-3372015
Installation ID: 000044288753260722436575866155599121173730840382897786
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: JHD3T
License Status: Notification
Notification Reason: 0xC004F200 (non-genuine).
Remaining Windows rearm count: 3
Trusted time: 28/05/2017 17:15:49
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C4A2
HealthStatus: 0x0000000000000000
Event Time Stamp: 5:28:2017 12:16
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: MgAAAAAAAgABAAEAAAADAAAAAwABAAEA6GFAQWgW8lD6yyaIsAcyX76kOOROB4SSTt4=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ALASKA A M I
FACP ALASKA A M I
HPET ALASKA A M I
MCFG ALASKA A M I
FPDT ALASKA A M I
LPIT ALASKA A M I
SSDT PmRef CpuPm
SSDT PmRef CpuPm
SSDT PmRef CpuPm
UEFI ALASKA A M I
