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  • Question

  • Hello helpful people,

     

    Suddenly got my first message before startup of windows 7 about not being genuine. Spyware, malware? Something else?

    I bought this windows 7 from the University of Minnesota, so i should hope it is legit. It came in just a cd sleeve, no box. This is the first time it happened, tonight on Jan 11, 2011. I've had this copy of windows running for about 6-9 months with no history of similar problems.

    Diagnostic info below.

    Thoughts? Help is greatly appreciated.

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-F82J6-2BQWF-MD922
    Windows Product Key Hash: glW3S4kpwf3VMhVdU7udQ6VNwzI=
    Windows Product ID: 00426-437-2922373-85791
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.001
    ID: {1B727638-7C28-4939-AAD2-E7CF3EA0CC0C}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.100618-1621
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{1B727638-7C28-4939-AAD2-E7CF3EA0CC0C}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-MD922</PKey><PID>00426-437-2922373-85791</PID><PIDType>5</PIDType><SID>S-1-5-21-1651061067-3474879276-35715043</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>P5Q-E</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1306   </Version><SMBIOSVersion major="2" minor="5"/><Date>20080820000000.000000+000</Date></BIOS><HWID>59BB3607018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>13A3C224BFA4F14</Val><Hash>ifP5JuFYvvVykEnl1GLoav921VI=</Hash><Pid>81599-906-5666847-65084</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00170-437-292237-01-1033-7600.0000-0462010
    Installation ID: 015846127090264741487674943076321311789613496540457540
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: MD922
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 1/11/2011 9:17:42 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 11:4:2010 21:15
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NgAAAAEABgABAAEAAAABAAAAAgABAAEAJJSUW3IMBp6sKUa8jCaENGhl/CeKdJgD3A3OBSqF

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            A_M_I_        OEMAPIC
      FACP            A_M_I_        OEMFACP
      HPET            A_M_I_        OEMHPET
      MCFG            A_M_I_        OEMMCFG
      OEMB            A_M_I_        AMI_OEM
      OSFR            A_M_I_        OEMOSFR

    Wednesday, January 12, 2011 3:29 AM

Answers

  • "G Vong" wrote in message news:187db0f9-de96-4f9b-ae95-57cf0c8848b7...

    Hello helpful people,

     

    Suddenly got my first message before startup of windows 7 about not being genuine. Spyware, malware? Something else?

    I bought this windows 7 from the University of Minnesota, so i should hope it is legit. It came in just a cd sleeve, no box. This is the first time it happened, tonight on Jan 11, 2011. I've had this copy of windows running for about 6-9 months with no history of similar problems.

    Diagnostic info below.

    Thoughts? Help is greatly appreciated.

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-F82J6-2BQWF-MD922
    Windows Product Key Hash: glW3S4kpwf3VMhVdU7udQ6VNwzI=
    Windows Product ID: 00426-437-2922373-85791
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.001


    It looks Activated and Validated OK to me - was the notification still present after a reboot?

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by G Vong Thursday, January 13, 2011 2:59 PM
    Wednesday, January 12, 2011 6:44 PM
    Moderator

All replies

  • I think you should take it back and ask for your money back, Or formate c: and full install. Hope this helps

    Wednesday, January 12, 2011 5:49 PM
  • "G Vong" wrote in message news:187db0f9-de96-4f9b-ae95-57cf0c8848b7...

    Hello helpful people,

     

    Suddenly got my first message before startup of windows 7 about not being genuine. Spyware, malware? Something else?

    I bought this windows 7 from the University of Minnesota, so i should hope it is legit. It came in just a cd sleeve, no box. This is the first time it happened, tonight on Jan 11, 2011. I've had this copy of windows running for about 6-9 months with no history of similar problems.

    Diagnostic info below.

    Thoughts? Help is greatly appreciated.

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-F82J6-2BQWF-MD922
    Windows Product Key Hash: glW3S4kpwf3VMhVdU7udQ6VNwzI=
    Windows Product ID: 00426-437-2922373-85791
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.001


    It looks Activated and Validated OK to me - was the notification still present after a reboot?

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by G Vong Thursday, January 13, 2011 2:59 PM
    Wednesday, January 12, 2011 6:44 PM
    Moderator
  • Message did not show up after reboot, which feels almost less reassuring. Before i shut down my comp i did Symantec and Spybot scan for viruses/malware, nothing found. Is this genuine message before bootup a common issue?

    Thanks very much for the responses.

    Thursday, January 13, 2011 1:50 AM
  • "G Vong" wrote in message news:d545315a-78a8-44a5-ac42-38722dff4e4f...

    Message did not show up after reboot, which feels almost less reassuring. Before i shut down my comp i did Symantec and Spybot scan for viruses/malware, nothing found. Is this genuine message before bootup a common issue?

    Thanks very much for the responses.


    With Symantec software involved, any error message is common <eg>
    Seriously, though, it does seem to be more common for machines with Norton installed to have what's known as a 'race condition' during boot, which results in a temporary 'non-genuine' message. Usually, it will clear itself after a reboot (or if you just wait a while).

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, January 13, 2011 8:32 AM
    Moderator