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Tracking CRM usage via outlook RRS feed

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    Hi All,

    There is a requirement to track usage of CRM via outlook and log the users who have not used that for more than 2 weeks. Auto sync of CRM for outlook needs to be excluded and only genuine CRM usage via outlook needs to be looked for.Please let me know any way to achieve this.

    Thanks and Regards,

    Deepesh Somani

    Tuesday, June 25, 2013 5:49 AM