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WHS 2011 DashBoard Crash RRS feed

  • Question

  • Hi,

    I have a Windows Home server 2011 and from yesterday I am no longer able to access the dashboard both from a W7 client and on the server via RDP or Console.

    This happend after file explorer crashed and I had to reboot it the hard way (power off button)

    I have searched for solutions and done the following:

    - Removed .Net frame work 4.0 and installed from scratch. (in specific order)

    - Removed any recent Windows updates.

    - Removed all plugins for WHS

    - Save mode dashboard also fails

    - Checked the certmgr for expired certificates. There was one but there was also a new one.

    - Cleaned the user settings from the profile for the dashboard

    Also I reinstalled the system 3 times now but it is coming back.

    Anyone an idea whats going on?

    Log Information:

    I am getting the following from the logs:

    Event ID 1000

    Faulting application name: Dashboard.exe, version: 6.1.8800.16395, time stamp: 0x4f0f3073

    Faulting module name: KERNELBASE.dll, version: 6.1.7601.17651, time stamp: 0x4e21213c

    Exception code: 0xe0434352

    Fault offset: 0x000000000000cacd

    Faulting process id: 0x21cc

    Faulting application start time: 0x01cd331d214de7ef

    Faulting application path: C:\Program Files\Windows Server\Bin\Dashboard.exe

    Faulting module path: C:\Windows\system32\KERNELBASE.dll

    Report Id: 5fc00506-9f10-11e1-a4e6-50e549c6b7be

    Eventid 1026

    Application: Dashboard.exe

    Framework Version: v4.0.30319

    Description: The process was terminated due to an unhandled exception.

    Exception Info: System.UnauthorizedAccessException

    Stack:

       at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32, IntPtr)

       at System.Management.ManagementObjectCollection+ManagementObjectEnumerator.MoveNext()

       at System.Management.ManagementObjectCollection.get_Count()

       at Microsoft.WindowsServerSolutions.Setup.Common.ServerActivation.QuerySingleObject(System.String)

       at Microsoft.WindowsServerSolutions.Setup.Common.ServerActivation.get_Status()

       at Microsoft.WindowsServerSolutions.Dashboard.Forms.MainForm.Create(Microsoft.WindowsServerSolutions.Dashboard.Forms.Content.ContentProvider)

       at Microsoft.WindowsServerSolutions.Dashboard.Program.Main()

    Any help is much appriciated.

    Friday, May 18, 2012 6:51 AM

Answers

  • Eventid 1026

    Application: Dashboard.exe

    Framework Version: v4.0.30319

    Description: The process was terminated due to an unhandled exception.

    Exception Info: System.UnauthorizedAccessException

    Stack:

       at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32, IntPtr)

       at System.Management.ManagementObjectCollection+ManagementObjectEnumerator.MoveNext()

       at System.Management.ManagementObjectCollection.get_Count()

       at Microsoft.WindowsServerSolutions.Setup.Common.ServerActivation.QuerySingleObject(System.String)

       at Microsoft.WindowsServerSolutions.Setup.Common.ServerActivation.get_Status()

       at Microsoft.WindowsServerSolutions.Dashboard.Forms.MainForm.Create(Microsoft.WindowsServerSolutions.Dashboard.Forms.Content.ContentProvider)

       at Microsoft.WindowsServerSolutions.Dashboard.Program.Main()

    Any help is much appriciated.

    Hi, I suggest you first make sure that the user has administrator permission. You can also create a new user with administrator privilege to see the result.

    Also, for crash issues on application level, the root cause can vary. The error message is very general and collecting and analyzing dump files will be the most efficient method to pinpoint the root cause.

    To resolve this issue efficiently, you can also open up a service request by following the wizard at http://support.microsoft.com/select/Default.aspx?target=assistance. Microsoft Customer Support Service is the best resource for this kind of issues.


    Sean Zhu

    TechNet Community Support

    • Marked as answer by Sean Zhu - Thursday, May 24, 2012 6:49 AM
    Monday, May 21, 2012 9:27 AM

All replies

  • Eventid 1026

    Application: Dashboard.exe

    Framework Version: v4.0.30319

    Description: The process was terminated due to an unhandled exception.

    Exception Info: System.UnauthorizedAccessException

    Stack:

       at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32, IntPtr)

       at System.Management.ManagementObjectCollection+ManagementObjectEnumerator.MoveNext()

       at System.Management.ManagementObjectCollection.get_Count()

       at Microsoft.WindowsServerSolutions.Setup.Common.ServerActivation.QuerySingleObject(System.String)

       at Microsoft.WindowsServerSolutions.Setup.Common.ServerActivation.get_Status()

       at Microsoft.WindowsServerSolutions.Dashboard.Forms.MainForm.Create(Microsoft.WindowsServerSolutions.Dashboard.Forms.Content.ContentProvider)

       at Microsoft.WindowsServerSolutions.Dashboard.Program.Main()

    Any help is much appriciated.

    Hi, I suggest you first make sure that the user has administrator permission. You can also create a new user with administrator privilege to see the result.

    Also, for crash issues on application level, the root cause can vary. The error message is very general and collecting and analyzing dump files will be the most efficient method to pinpoint the root cause.

    To resolve this issue efficiently, you can also open up a service request by following the wizard at http://support.microsoft.com/select/Default.aspx?target=assistance. Microsoft Customer Support Service is the best resource for this kind of issues.


    Sean Zhu

    TechNet Community Support

    • Marked as answer by Sean Zhu - Thursday, May 24, 2012 6:49 AM
    Monday, May 21, 2012 9:27 AM
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