Your best bet would be to contact support, shannon921.
Follow the link to the FAQ for email as a trial user or -
Unofficial path - send me an email at sboots@mvps.org with a subject line including "OneCare" (to get past my spam filtering) and in the message body, tell me what country you are in, your forum nickname, and paste this link: http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=4226678&SiteID=2
I am not online 24x7, so you may be waiting for a reply, but I'll do my best to hook you up with support.
-steve