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Change email default font (not email template) RRS feed

  • Question

  • Hi all,
    I just recently learn about microsoft crm. and I need to ask something..
    Is it possible to us to change the default font from Tahome to Verdana for everytime we create new email?
    If it possible, how to do it?
    If it isn't porssible, why?
    Thank you.. :)
    Thank you.
    • Moved by Xiaopeng Wu Tuesday, March 8, 2011 10:55 PM Forum consolidation (From:CRM Online)
    Thursday, January 28, 2010 5:56 AM

Answers

  • Hi there.  I don't think it's possible in the current version of CRM.  What's the task you're trying to accomplish, as perhaps I can suggest another approach or a workaround?  I notice you mentioned you don't want to use an email template.  Is that a firm requirement?

    Thanks,
    Matt
    Thursday, January 28, 2010 6:16 PM
    Moderator
  • As a workaround - maybe use the Microsoft CRM Outlook Client to email out - use the CRM toolbar to send the email and it will auto track to CRM.  This way you can set the default font via Outlook setting.

    With the current Microsoft CRM Web client - there isn't a default template auto apply or changing the default font option - they are good suggestions - you should submit them to Microsoft via this link: https://connect.microsoft.com/dynamicssuggestions


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    Monday, February 1, 2010 6:00 PM
    Moderator

All replies

  • Hi there.  I don't think it's possible in the current version of CRM.  What's the task you're trying to accomplish, as perhaps I can suggest another approach or a workaround?  I notice you mentioned you don't want to use an email template.  Is that a firm requirement?

    Thanks,
    Matt
    Thursday, January 28, 2010 6:16 PM
    Moderator
  • Well, I want to make the default font everytime we create new email from Activities-->New-->Email is Verdana. So we doesn't need to change manually from Tahoma to Verdana everytime creating new email. I try to change the font from onLoad event on email form but it seems that I can't access the style for email body.. If we're using email template, can we make the email template work for everytime creating new email? Do you have any idea to achieve this? Thank you
    Friday, January 29, 2010 12:59 AM
  • As a workaround - maybe use the Microsoft CRM Outlook Client to email out - use the CRM toolbar to send the email and it will auto track to CRM.  This way you can set the default font via Outlook setting.

    With the current Microsoft CRM Web client - there isn't a default template auto apply or changing the default font option - they are good suggestions - you should submit them to Microsoft via this link: https://connect.microsoft.com/dynamicssuggestions


    Follow Workopia on Twitter

    http://www.workopia.com/Links.htm

    Monday, February 1, 2010 6:00 PM
    Moderator
  • thank you for your answer.. :D
    Yours sincerely, Pingkan
    Tuesday, February 2, 2010 2:21 AM