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Microsoft genuine advantage is telling me that my system is not genuine RRS feed

  • Question

  • On the advice of Kamin of Ressik, I am creating my own thread on this issue.  This is the report my computer created after doing a check:

    Diagnostic Report (1.9.0019.0):

    -----------------------------------------

    WGA Data-->

    Validation Status: Genuine

    Validation Code: 0

    Cached Validation Code: 0x0

    Windows Product Key: *****-*****-4F8HK-M4P73-W8DQG

    Windows Product Key Hash: Xs1iQgVeo0C+sObJxS7eu+FuBPQ=

    Windows Product ID: 00359-OEM-8992687-00057

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7601.2.00010300.1.0.003

    ID: {1A6421B6-3F71-4594-B5E6-26EF308C751D}(1)

    Is Admin: Yes

    TestCab: 0x0

    WGA Version: Registered, 1.9.9.1

    Signed By: Microsoft

    Product Name: Windows 7 Home Premium

    Architecture: 0x00000009

    Build lab: 7601.win7sp1_gdr.150316-1654

    TTS Error:

    Validation Diagnostic:

    Resolution Status: N/A

    WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->

    Office Status: 100 Genuine

    Microsoft Office Professional Edition 2003 - 100 Genuine

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-528-80070002_025D1FF3-237-80070002_025D1FF3-238-2_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE; Win32)

    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{1A6421B6-3F71-4594-B5E6-26EF308C751D}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-W8DQG</PKey><PID>00359-OEM-8992687-00057</PID><PIDType>2</PIDType><SID>S-1-5-21-2666810370-1213203537-4067408409</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite P505D</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>V1.70  </Version><SMBIOSVersion major="2" minor="6"/><Date>20100610000000.000000+000</Date></BIOS><HWID>9A0A3D07018400F4</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSQCI</OEMID><OEMTableID>TOSQCI00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>BE8A8FDB0D33D9A</Val><Hash>oTem6111si/kEAkRILc9E8SiDzc=</Hash><Pid>70145-717-1785115-57769</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="11" Result="100"/><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="44" Version="11" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->

    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition

    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel

    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00359-00178-926-800057-02-1033-7600.0000-3192009

    Installation ID: 021272810190430485714663986266138366378165863462295956

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: W8DQG

    License Status: Licensed

    Remaining Windows rearm count: 3

    Trusted time: 1/07/2015 12:49:32 AM

    Windows Activation Technologies-->

    HrOffline: 0x8004FE22

    HrOnline: 0x00000000

    HealthStatus: 0x0000000000000800

    Event Time Stamp: 6:29:2015 00:45

    WAT Activex: Registered

    WAT Admin Service: Registered

    HWID Data-->

    HWID Hash Current: NgAAAAEAAQABAAEAAgADAAAAAwABAAEAln06ZdrswENIfkb6kk3omerItpC/c6rI2KzZrBh5

    OEM Activation 1.0 Data-->

    N/A

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x20001

    OEMID and OEMTableID Consistent: yes

    BIOS Information:

      ACPI Table Name            OEMID Value      OEMTableID Value

      APIC                                   TOSQCI                               APIC 

      FACP                                  AMD                     ANT    

      HPET                                  PTLTD                   HPETTBL

      MCFG                                TOSQCI                  MCFG 

      TCPA                                  TOSQCI                TOSQCI00

      SSDT                                  TOSQCI                POWERNOW

      SLIC                                    TOSQCI                TOSQCI00

    I would appreciate any assistance on how to correct this problem.

    Regards, Yarrowyck.

    Monday, July 6, 2015 8:21 AM

Answers

  • Your report shows your system to be properly activated... but it has a minor problem because validation failed on 29 June.

    Go to www.microsoft.com/genuine/validate using Internet Explorer - it should pass and clear the error.

    If not, post the results you get, and a new MGADiag report.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Monday, July 6, 2015 7:24 PM
    Moderator