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Can't watch dvds on windows media player RRS feed

  • Question

  • When I put in a dvd this message pops up..."Windows media player cannot play this dvd because there is a problem with digital copy protection between your dvd drive, decoder, and video card. Try installing an updated driver for your video card." Okay, where can I find this updated driver for the video card? I have been browsing through web help and can't seemed to get any help. Please help! Thankyou!

     

    Waiting Patiently...

    Miranda

     

    Thursday, January 3, 2008 5:56 AM

Answers

All replies

  • Cumulative update for Windows Media Player 11 in Windows Vista: http://support.microsoft.com/kb/941651/en-us

     

    Troubleshooting Windows Media Player: http://zachd.com/pss/pss.html

    Thursday, January 3, 2008 4:57 PM
    Moderator
  •  

    i have the same problem
    Monday, January 7, 2008 4:43 AM
  • If you get either of these messages:

     

    The exact message with wmp 11:
    "Windows Media Player cannot play this DVD because there is a problem with digital copy protection between your DVD drive, decoder, and video card. Try installing an updated driver for your video card"
    or
    The message with wmp 10 :
    "Windows Media Player cannot play the DVD because a problem occurred with digital copyright protection." .


    If you track these messages you may find this error code C00D1163

     

    The message is misleading and has confused people for years. Everyone who gets this seems to misunderstand it. I've only found an answer yesterday and posted a detailed solution at Videohelp.com. Believe it or not it's caused by the default codec (likely audio) that cannot read the encrypted data. In my case the default audio codec in WMP11 and then wmp10 after rollback couldn't read the ac3 or mp2 encrypted data but played unencrypted discs without problem. I tried all the suggestions on the MS help site (and Googled sugestions too) but they didn't help until I worked this out myself. See in the WMP   tools/option/DVD/Advance and see what is used for audio decoding. I switched to an ac3Filter and it solved the problem. It's described at the link below.

    More detail at this link. http://forum.videohelp.com/topic344925.html 

    I hope it's OK to post links here.

     

    Saturday, January 26, 2008 3:57 PM