Hi
I bought a Dell laptop 2 years ago, came installed with Vista Home. I purchased Vista Ultimate for upgrading. During the upgrade process, it prompts me for the windows Vista produc key. This is the product key for the original windows. I purchased the Dell computer from Best Buy and in neither on the laptop nor in the windows re-install CDs do I find the product key. The re-install has a 20 digit number on the packaging, the product key is 25. Any idea how I can get the product key from the computer. I have been going around in endless circles with Microsoft, Best Buy and Dell.
Any ideas?