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Vista Home to Vista Ultimate Product Key RRS feed

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    Hi

    I bought a Dell laptop 2 years ago, came installed with Vista Home.  I purchased Vista Ultimate for upgrading.  During the upgrade process, it prompts me for the windows Vista produc key.  This is the product key for the original windows.  I purchased the Dell computer from Best Buy and in neither on the laptop nor in the windows re-install CDs do I find the product key.  The re-install has a 20 digit number on the packaging, the product key is 25.  Any idea how I can get the product key from the computer.  I have been going around in endless circles with Microsoft, Best Buy and Dell.

    Any ideas?

    Friday, March 26, 2010 9:21 PM

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    Hi

    I bought a Dell laptop 2 years ago, came installed with Vista Home.  I purchased Vista Ultimate for upgrading. 


    You bought Vista Ultimate from Where? Did it come in a box?
    Darin MS
    • Marked as answer by Darin Smith MS Wednesday, March 31, 2010 9:06 PM
    Monday, March 29, 2010 9:05 PM

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  • Question
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    Hi

    I bought a Dell laptop 2 years ago, came installed with Vista Home.  I purchased Vista Ultimate for upgrading. 


    You bought Vista Ultimate from Where? Did it come in a box?
    Darin MS
    • Marked as answer by Darin Smith MS Wednesday, March 31, 2010 9:06 PM
    Monday, March 29, 2010 9:05 PM
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    No reply

    Issue assuned to be resolved

     

    Darin MS
    Wednesday, March 31, 2010 9:06 PM