What a joke! RRS feed

  • Question

  • Purchased Office 2010 professional today at 11am, the one where you do not get a cd, fair enough, tried downloading, then  thought I would require a cd as I am building it for my son, only to be told after entering in all the details it will take 4 to 6 hours to confirm?? Confirm what my credit card details? What a joke and very upset it should take so long to confirm I am creditable, not as if I have not paid for the thing this now puts me 6 hours behind, a disgrace!!!!!!!!!!!!!


    • Moved by Max Meng Monday, January 7, 2013 5:32 AM (From:Office 2010 - IT Pro General Discussions)
    Saturday, January 5, 2013 7:32 AM

All replies

  • Hi Craig,

    Welcome to the Microsoft Office 2010 IT Pro General Discussions forum.

    I'm sorry for what you've experienced, but, please note that this IT Professional forum is for general questions, feedback related to Office 2010 as they pertain to the IT Pro community.

    To find support for retail purchases or online downloads, please try start it here: http://support.microsoft.com/gp/esd-customer-service

    Max Meng
    TechNet Community Support

    Monday, January 7, 2013 5:32 AM