none
unauthorised change made to windows

    Question

  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0x80070426
    Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2
    Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=
    Windows Product ID: 89578-OEM-7332157-00204
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.003
    ID: {6BAE380C-C25F-49EE-B493-F37D51189B97}(3)
    Is Admin: No
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6001.vistasp1_gdr.100218-0019
    TTS Error: M:20120827094148061-
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\rpcrt4.dll[6.0.6001.18247], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\netapi32.dll[6.0.6001.18157], Hr = 0x800b0100

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{6BAE380C-C25F-49EE-B493-F37D51189B97}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-B9HD2</PKey><PID>89578-OEM-7332157-00204</PID><PIDType>2</PIDType><SID>S-1-5-21-3067540916-2387898234-4050826917</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1520                   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A03</Version><SMBIOSVersion major="2" minor="4"/><Date>20070816000000.000000+000</Date></BIOS><HWID>29313507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M08    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 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

    Licensing Data-->
    Software Licensing service is not running.

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: PgAAAAEABwABAAIAAQABAAAAAwABAAEA6GF2YhjEki8kK2ZznLeQc0aD/JCEglKDuPvy9LipzObAEqxWKoU=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            DELL          M08    
      FACP            DELL          M08    
      HPET            DELL          M08    
      BOOT            DELL          M08    
      MCFG            DELL          M08    
      SLIC            DELL          M08    
      SSDT            PmRef        CpuPm

    What i was trying to do:

    Earlier, windows updates downloaded sp1 and failed installing the same.Yesterday,i wanted to housekeep my laptop and started to fix it.Used the microsoft fix it tools and managed to get the sp1  to reinstall. however,it would now say the above titled error.

    Please could u help
    Thanks

    Phani

    Monday, August 27, 2012 9:57 AM

Answers

  • MBAM in safe mode is fine :)

    Something is modifying those two files - either the premissions on them, or registry entries relating to them.

    Unfortunately, both have a large number of entries as standard.

    I think the time has come to see if we can install Service Pack 2, and hope that it helps.

    Please download the full offline installer from http://www.microsoft.com/en-us/download/details.aspx?id=16468 and attempt installation.

    If it passes, reboot (again) and run another MGADiag report.

    If it fails, please give as much detail on the failure messages as you can.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    • Marked as answer by Phani78 Sunday, September 2, 2012 1:36 PM
    Sunday, September 2, 2012 11:23 AM
    Moderator

All replies

  • You have two mismatched files.

     

    Please run a full CHKDSK and SFC scan....

    Click on Start > All Programs > Accessories

    Right-click on the Command Prompt entry

    Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

     

     At the Command prompt, type

     CHKDSK C: /R

     and hit the Enter key.

     

     You will be told that the drive is locked,

     and the CHKDSK will run at he next boot - hit the Y key, and then reboot.

     The chkdsk will take a few hours depending on the size  of the drive, so be patient!

     After the CHKDSK has run, Windows should boot normally  (possibly after a second auto-reboot) - then run the SFC.

     

     SFC -System File Checker - Instructions

    Click on Start > All Programs > Accessories

    Right-click on the Command Prompt entry

    Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

     At the Command prompt, type

     SFC /SCANNOW

     and hit the Enter key

     

     Wait for the scan to finish - make a note of any error messages - and then reboot.

     Post an MGADiag report with details of any error messages encountered.     


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Monday, August 27, 2012 10:45 AM
    Moderator
  • Hi Noel,Thanks for your quick response.

    I should actually have given you more information in the beginning itself:

    Issue:

    Currently,When i load up the system, the very first screen that i get after entering my pwd is a dialog box Windows Activation and Error: An unauthorized change was made to Windows.
    It does not give me any option to load up the Desktop/Start menu, the only two options available to me are Learn More online or Close.If i chose Learn More online, it takes me to a window
    where Microsoft validation check is done and kind of hangs there.After waiting long time with no activity, i have downloaded the MGA Diag to desktop and ran it to provide you with above details.If i chose Close it just logs me off.

    What i have tried so far:
    I have uninstalled the Avira Antivirus.
    Attempt1:
    Went into SafeMode with Networking ,ran the cmdPrompt as Administrator and did as advised below:

    At the Command prompt, type

     CHKDSK C: /R

     and hit the Enter key.

     

    I have been told that the drive is locked,

     and the CHKDSK will run at he next boot - hit the Y key, and then rebooted.

    It as usual first comes up with AC Power Adapter not recognized error msg giving me options to hit f1 to continue ,f2 to setup etc..I hit F1 to continue (as usual).

    Surprisingly CHKDSK finished in less than a minute,saying Windows finished checking the disk.Windows then attempted to boot normally and came back with the same error msg an unauthorised change made to windows.
    Currently i am attempting to run the CHKDSK,SFC again in SAFE MODE and not sure if that would help.Is the order to run you specified mandatory? and is it valid when run in Safemode?

    Monday, August 27, 2012 3:03 PM
  • The CHKDSK should take at least an hour to run - maybe as much as 4 hours depending on drive speed and size. - I suggest that you try again

    It is possible to force CHKDSK and SFC to run from normal mode.....

    Boot to Normal Mode - at the choice screen, select Learn More Online, which should open Internet Explorer. (If your default browser isn't IE, then you will have to change it back while in Safe Mode using Internet Options)

    Now in the address bar, type C:\Windows\System32 and hit the Enter Key

    You should get the list of files in teh System32 folder up - find CMD  (or CMD.exe) and right-click on it, and select Run as Administrator , then carry on as above.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Monday, August 27, 2012 4:36 PM
    Moderator
  • Hi Noel,

    Here is the updated log after running the CHKDSK and SFC. I am copying the error details logged in CBS log too below.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0x80070426
    Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2
    Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=
    Windows Product ID: 89578-OEM-7332157-00204
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.003
    ID: {6BAE380C-C25F-49EE-B493-F37D51189B97}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6001.vistasp1_gdr.100218-0019
    TTS Error: M:20120901141918935-
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\rpcrt4.dll[6.0.6001.18247], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\netapi32.dll[6.0.6001.18157], Hr = 0x800b0100

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{6BAE380C-C25F-49EE-B493-F37D51189B97}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-B9HD2</PKey><PID>89578-OEM-7332157-00204</PID><PIDType>2</PIDType><SID>S-1-5-21-3067540916-2387898234-4050826917</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1520                   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A03</Version><SMBIOSVersion major="2" minor="4"/><Date>20070816000000.000000+000</Date></BIOS><HWID>29313507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M08    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 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    Licensing Data-->
    Software Licensing service is not running.

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: PgAAAAEABwABAAIAAQABAAAAAwABAAEA6GF2YhjEki8kK2ZznLeQc0aD/JCEglKDuPvy9LipzObAEqxWKoU=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   DELL    M08   
      FACP   DELL    M08   
      HPET   DELL    M08   
      BOOT   DELL    M08   
      MCFG   DELL    M08   
      SLIC   DELL    M08   
      SSDT   PmRef  CpuPm

    Saturday, September 1, 2012 1:37 PM
  • Update1:
    After looking at the eventviewer i found an error saying @Microsoft Antimalware license has expired.
    Tried to uninstall it and couldnt find it add/remove programs and so applied microsoft fixit 5035  and restarted which didnt help.Further looking for errors in eventviewer it shows me the below:

    The description for Event ID 7023 from source Service Control Manager cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

    If the event originated on another computer, the display information had to be saved with the event.

    The following information was included with the event:

    Software Licensing
    %%3221541889

    The resource loader failed to find MUI file

    Saturday, September 1, 2012 2:34 PM
  • Update2:

    Tried to start the softwareLicensing service via the services console and it fails in a couple of seconds as below:

    Windows could not start the software licensing service on local computer
    error code:0xc004d401 :0xc004d401

    error in the eventviewer as below:

    The description for Event ID 7023 from source Service Control Manager cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

    If the event originated on another computer, the display information had to be saved with the event.

    The following information was included with the event:

    Software Licensing
    %%3221541889

    The locale specific resource for the desired message is not present

    Saturday, September 1, 2012 2:49 PM
  • Your 0xc004d401 error is one often caused by having an up-to-date Anti-Virus in an older Service Pack - The AV vendors cesaed support for the earlier Service Packs as sson as they could.

    What Anti-Virus are you using?

    We may see that error in the report wif we fix the existing problems.

    Please copy your CBS.log file to the desktop, and then compress the copy, and upload it to your SkyDrive - it's way to big to post in the forum. Post a link to the file in your reply.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Saturday, September 1, 2012 3:10 PM
    Moderator
  • I was using avira antivirus earlier, but i have uninstalled that since having issues with this sp1.
    Uploading the files to skydrive shortly.

    Thanks vmuch for your quick response.

    Saturday, September 1, 2012 3:23 PM
  • sorry noel, We forgot that i am not on vista sp2 and so skydrive install wasnt successful.So had to copy it to another website, and below is the link.

    http://www.sendspace.com/file/dcswgq

    Thanks for your time.
    Phani

    Saturday, September 1, 2012 3:57 PM
  • Sorry to have chosen a bad website which tries to confuse the user into clicking marketing links. You want to click on Click here to Start download from Sendspace. 

    Thanks
    Phani


    • Edited by Phani78 Saturday, September 1, 2012 4:02 PM
    Saturday, September 1, 2012 4:01 PM
  • Not a problem - I'm well used to that sort of thing :)

    there is actually only one obvious problem in the SFC report -

    Line 181556: 2012-09-01 14:09:19, Info                  CSI    000001a8 [SR] Cannot repair member file [l:32{16}]"ie4uinit.exe.mui" of Microsoft-Windows-IE-Setup-Support.Resources, Version = 6.0.6001.18000, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
     Line 181558: 2012-09-01 14:09:19, Info                  CSI    000001aa [SR] This component was referenced by [l:164{82}]"Package_44_for_KB936330~31bf3856ad364e35~x86~en-US~6.0.1.18000.936330-60_en-us_GDR"

    The best thing is to repalace the file - but I don't see it causing either of your current problems - it'll take me a while to craft a repair so we'll carry on with other things in the meantime.

    What's your current Anti-Virus?

    You should run Avira's cleanup tool since uninstalling it can leave behind residues which can get in the way of other AV's.... http://www.avira.com/en/download/product/avira-registrycleaner 

    Is there any reason you haven't installed Service Pack 2? - I haven't yet checked, but it's one possible way to cure your problem. (don't do anything yet!).

    Please run the following commands, and post the results.

    ICALCS C:\Windows\system32\rpcrt4.dll

    ICACLS C:\Windows\system32\netapi32.dll

    DIR C:\Windows\System32\rpcrt4.* /S

    DIR C:\Windows\system32\netapi32.* /S

     

    Here are some instructions to make life easier :)

    1) To open an Elevated Command Prompt Window (the CP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt. 

    2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once. 

    3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.     


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Saturday, September 1, 2012 4:30 PM
    Moderator
  • Currently i do not have any av  installed,after ive uninstalled avira.There is no specific reason not to go for sp2,in fact the system already downloaded the updates and tried to install them and eventually failed and reverted the changes back.
    If the problem is resolved, then i`d ideally apply sp2 as well and would like to upgrade my IE,windows media player etc.
    For now i am gonna try cleaning up the avira uninstall as u suggested and run the commands in.

    Saturday, September 1, 2012 4:36 PM
  • Microsoft Windows [Version 6.0.6001]
    Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

    C:\Windows\system32>ICALCS C:\Windows\system32\rpcrt4.dll
    'ICALCS' is not recognized as an internal or external command,
    operable program or batch file.

    C:\Windows\system32>
    C:\Windows\system32>ICACLS C:\Windows\system32\netapi32.dll
    C:\Windows\system32\netapi32.dll NT SERVICE\TrustedInstaller:(F)
                                     BUILTIN\Administrators:(RX)
                                     NT AUTHORITY\SYSTEM:(RX)
                                     BUILTIN\Users:(RX)

    Successfully processed 1 files; Failed processing 0 files

    C:\Windows\system32>
    C:\Windows\system32>DIR C:\Windows\System32\rpcrt4.* /S
     Volume in drive C has no label.
     Volume Serial Number is 3807-2004

     Directory of C:\Windows\System32

    08/09/2010  11:23 AM           784,896 rpcrt4.dll
                   1 File(s)        784,896 bytes

     Directory of C:\Windows\System32\en-US

    01/19/2008  08:30 AM            13,312 rpcrt4.dll.mui
                   1 File(s)         13,312 bytes

         Total Files Listed:
                   2 File(s)        798,208 bytes
                   0 Dir(s)     477,728,768 bytes free

    C:\Windows\system32>
    C:\Windows\system32>DIR C:\Windows\system32\netapi32.* /S
     Volume in drive C has no label.
     Volume Serial Number is 3807-2004

     Directory of C:\Windows\system32

    08/09/2010  11:55 AM           466,944 netapi32.dll
                   1 File(s)        466,944 bytes

         Total Files Listed:
                   1 File(s)        466,944 bytes
                   0 Dir(s)     477,728,768 bytes free

    C:\Windows\system32>
    C:\Windows\system32>
    C:\Windows\system32>

    Saturday, September 1, 2012 4:40 PM
  • I Believe it was a typo on the first command, so here it is the actual result on that one.

    C:\Windows\system32>ICACLS C:\Windows\system32\rpcrt4.dll
    C:\Windows\system32\rpcrt4.dll NT SERVICE\TrustedInstaller:(F)
                                   BUILTIN\Administrators:(RX)
                                   NT AUTHORITY\SYSTEM:(RX)
                                   BUILTIN\Users:(RX)

    Successfully processed 1 files; Failed processing 0 files

    Saturday, September 1, 2012 4:44 PM
  • You have some strange file dates on those two files - alhtough that couls simply be because of an update.

    please run the following commands...

    DIR C:\Windows\netapi32.* /S

    DIR C:\Windows\rpcrt4.* /S

    post the results, then download the 32-bit CheckSUR tool for Vista from here....

    http://support.microsoft.com/kb/947821

    then zip the CheckSUR.log and upload it to your public SkyDrive/fileshare site so I can take a look - post a link in your reply.

    The tool can take anywhere from 5 mins to a couple of hours to run (or 'Install') depending on how much it has to do, and will exit silently - it may appear to freeze for
    most of that time, but be patient.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth


    Saturday, September 1, 2012 5:00 PM
    Moderator
  • with regards to check SUR tool, i have already downloaded this and installed it.It is only upon this install that it could download the SP1.It was failing on certain updates and i started fixing each one of them and i stumbled upon the checkSUR tool.I already have the logs for this which i shall be uploading it in a min.
    Saturday, September 1, 2012 5:07 PM
  • Microsoft Windows [Version 6.0.6001]
    Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

    C:\Windows\system32>DIR C:\Windows\netapi32.* /S
     Volume in drive C has no label.
     Volume Serial Number is 3807-2004

     Directory of C:\Windows\SoftwareDistribution\Download\bcfed137e95e2bc1b83ef8026
    2a82b16\x86_microsoft-windows-netapi32_31bf3856ad364e35_6.0.6002.18005_none_8f1f
    941efeb1a97e

    04/11/2009  07:28 AM           467,456 netapi32.dll
                   1 File(s)        467,456 bytes

     Directory of C:\Windows\System32

    08/09/2010  11:55 AM           466,944 netapi32.dll
                   1 File(s)        466,944 bytes

     Directory of C:\Windows\winsxs\x86_microsoft-windows-netapi32_31bf3856ad364e35_
    6.0.6000.16386_none_8afd591704a4cd5e

    11/02/2006  10:46 AM           425,472 netapi32.dll
                   1 File(s)        425,472 bytes

     Directory of C:\Windows\winsxs\x86_microsoft-windows-netapi32_31bf3856ad364e35_
    6.0.6000.16764_none_8b10fff30496576a

    08/09/2010  11:55 AM           425,472 netapi32.dll
                   1 File(s)        425,472 bytes

     Directory of C:\Windows\winsxs\x86_microsoft-windows-netapi32_31bf3856ad364e35_
    6.0.6000.20937_none_8bbe0f461d98ec8d

    08/09/2010  11:55 AM           425,984 netapi32.dll
                   1 File(s)        425,984 bytes

     Directory of C:\Windows\winsxs\x86_microsoft-windows-netapi32_31bf3856ad364e35_
    6.0.6001.18000_none_8d341b13018fde32

    01/19/2008  08:35 AM           466,944 netapi32.dll
                   1 File(s)        466,944 bytes

     Directory of C:\Windows\winsxs\x86_microsoft-windows-netapi32_31bf3856ad364e35_
    6.0.6001.18157_none_8d050f6301b2186f

    08/09/2010  11:55 AM           466,944 netapi32.dll
                   1 File(s)        466,944 bytes

     Directory of C:\Windows\winsxs\x86_microsoft-windows-netapi32_31bf3856ad364e35_
    6.0.6001.22288_none_8d6f3cb41ae72563

    08/09/2010  11:55 AM           466,944 netapi32.dll
                   1 File(s)        466,944 bytes

         Total Files Listed:
                   8 File(s)      3,612,160 bytes
                   0 Dir(s)     482,099,200 bytes free

    C:\Windows\system32>
    C:\Windows\system32>DIR C:\Windows\rpcrt4.* /S
     Volume in drive C has no label.
     Volume Serial Number is 3807-2004

     Directory of C:\Windows\SoftwareDistribution\Download\bcfed137e95e2bc1b83ef8026
    2a82b16\x86_microsoft-windows-rpc-local_31bf3856ad364e35_6.0.6002.18005_none_b5e
    6182342361aab

    04/11/2009  07:28 AM           784,896 rpcrt4.dll
                   1 File(s)        784,896 bytes

     Directory of C:\Windows\System32

    08/09/2010  11:23 AM           784,896 rpcrt4.dll
                   1 File(s)        784,896 bytes

     Directory of C:\Windows\System32\en-US

    01/19/2008  08:30 AM            13,312 rpcrt4.dll.mui
                   1 File(s)         13,312 bytes

     Directory of C:\Windows\winsxs\x86_microsoft-windows-rpc-local.resources_31bf38
    56ad364e35_6.0.6000.16386_en-us_9984dca1c0a0202e

    11/02/2006  01:41 PM            12,800 rpcrt4.dll.mui
                   1 File(s)         12,800 bytes

     Directory of C:\Windows\winsxs\x86_microsoft-windows-rpc-local.resources_31bf38
    56ad364e35_6.0.6001.18000_en-us_9bbb9e9dbd8b3102

    01/19/2008  08:30 AM            13,312 rpcrt4.dll.mui
                   1 File(s)         13,312 bytes

     Directory of C:\Windows\winsxs\x86_microsoft-windows-rpc-local_31bf3856ad364e35
    _6.0.6000.16386_none_b1c3dd1b48293e8b

    11/02/2006  10:46 AM           789,504 rpcrt4.dll
                   1 File(s)        789,504 bytes

     Directory of C:\Windows\winsxs\x86_microsoft-windows-rpc-local_31bf3856ad364e35
    _6.0.6000.16850_none_b1de54a148164471

    08/09/2010  11:23 AM           788,992 rpcrt4.dll
                   1 File(s)        788,992 bytes

     Directory of C:\Windows\winsxs\x86_microsoft-windows-rpc-local_31bf3856ad364e35
    _6.0.6000.21045_none_b2779aec61277a3f

    08/09/2010  11:23 AM           788,992 rpcrt4.dll
                   1 File(s)        788,992 bytes

     Directory of C:\Windows\winsxs\x86_microsoft-windows-rpc-local_31bf3856ad364e35
    _6.0.6001.18000_none_b3fa9f1745144f5f

    01/19/2008  08:36 AM           785,408 rpcrt4.dll
                   1 File(s)        785,408 bytes

     Directory of C:\Windows\winsxs\x86_microsoft-windows-rpc-local_31bf3856ad364e35
    _6.0.6001.18051_none_b3c58fc5453bf46b

    04/12/2008  04:32 AM           784,896 rpcrt4.dll
                   1 File(s)        784,896 bytes

     Directory of C:\Windows\winsxs\x86_microsoft-windows-rpc-local_31bf3856ad364e35
    _6.0.6001.18247_none_b3d66539452e6ad2

    08/09/2010  11:23 AM           784,896 rpcrt4.dll
                   1 File(s)        784,896 bytes

     Directory of C:\Windows\winsxs\x86_microsoft-windows-rpc-local_31bf3856ad364e35
    _6.0.6001.22156_none_b4542e025e5512e8

    04/12/2008  04:16 AM           784,896 rpcrt4.dll
                   1 File(s)        784,896 bytes

     Directory of C:\Windows\winsxs\x86_microsoft-windows-rpc-local_31bf3856ad364e35
    _6.0.6001.22417_none_b48073ae5e33b3f0

    08/09/2010  11:23 AM           784,896 rpcrt4.dll
                   1 File(s)        784,896 bytes

     Directory of C:\Windows\winsxs\x86_microsoft-windows-rpc-local_31bf3856ad364e35
    _6.0.6002.18024_none_b5cf780142473936

    08/09/2010  11:23 AM           784,896 rpcrt4.dll
                   1 File(s)        784,896 bytes

     Directory of C:\Windows\winsxs\x86_microsoft-windows-rpc-local_31bf3856ad364e35
    _6.0.6002.22120_none_b65513a45b6873a4

    08/09/2010  11:23 AM           784,896 rpcrt4.dll
                   1 File(s)        784,896 bytes

         Total Files Listed:
                  15 File(s)      9,471,488 bytes
                   0 Dir(s)     482,099,200 bytes free

    C:\Windows\system32>
    C:\Windows\system32>

    Saturday, September 1, 2012 5:12 PM
  • There are two files with their name starting CheckSUR i) CheckSUR and ii) CheckSUR.persist.I am giving you links for both below.

    Below is for CheckSUR
    http://www.sendspace.com/file/5ar55l

    Below is for CheckSUR.persist
    http://www.sendspace.com/file/wlq4xp

    Many Thanks again.

    Saturday, September 1, 2012 5:18 PM
  • The summary at the end of teh CheckSUR log makes interesting reading....

    Seconds executed: 3169
     Found 1807 errors
     Fixed 1805 errors
      CSI ReadFile Failed Total count: 1
      CSI Manifest Failed Catalog Check Total count: 3
      Fixed: CSI Manifest Failed Catalog Check.  Total count: 3
      CSI Payload File Missing Total count: 1
      CSI Store Directory Missing Total count: 1802
      Fixed: CSI Store Directory Missing.  Total count: 1802

    The remaining failed file is the same one found by SFC 0

    (f) CSI Payload File Missing 0x00000000 ie4uinit.exe.mui x86_microsoft-windows-i..p-support.resources_31bf3856ad364e35_6.0.6000.16386_en-us_9cda695754cf0ba1 

    It does seem to have fixed a problem with the netapi32 file, but not the rpcrt4 file.

    Please run the following command and post the results.

    DIR C:\Windows\winsxs\x86_microsoft-windows-i..p-support.resources_31bf3856ad364e35_6.0.6000.16386_en-us_9cda695754cf0ba1 /S

    Please run another MGADiag report and post the results.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Saturday, September 1, 2012 6:15 PM
    Moderator
  • Microsoft Windows [Version 6.0.6001]
    Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

    C:\Windows\system32>DIR C:\Windows\winsxs\x86_microsoft-windows-i..p-support.res
    ources_31bf3856ad364e35_6.0.6000.16386_en-us_9cda695754cf0ba1 /S
     Volume in drive C has no label.
     Volume Serial Number is 3807-2004

     Directory of C:\Windows\winsxs\x86_microsoft-windows-i..p-support.resources_31b
    f3856ad364e35_6.0.6000.16386_en-us_9cda695754cf0ba1

    11/02/2006  01:40 PM    <DIR>          .
    11/02/2006  01:40 PM    <DIR>          ..
    11/02/2006  01:40 PM             5,120 iernonce.dll.mui
    11/02/2006  01:40 PM             6,656 iesetup.dll.mui
                   2 File(s)         11,776 bytes

         Total Files Listed:
                   2 File(s)         11,776 bytes
                   2 Dir(s)     481,034,240 bytes free

    C:\Windows\system32>

    Saturday, September 1, 2012 6:31 PM
  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0x80070426
    Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2
    Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=
    Windows Product ID: 89578-OEM-7332157-00204
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.003
    ID: {6BAE380C-C25F-49EE-B493-F37D51189B97}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6001.vistasp1_gdr.100218-0019
    TTS Error: M:20120901154246393-
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\rpcrt4.dll[6.0.6001.18247], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\netapi32.dll[6.0.6001.18157], Hr = 0x800b0100

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{6BAE380C-C25F-49EE-B493-F37D51189B97}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-B9HD2</PKey><PID>89578-OEM-7332157-00204</PID><PIDType>2</PIDType><SID>S-1-5-21-3067540916-2387898234-4050826917</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1520                   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A03</Version><SMBIOSVersion major="2" minor="4"/><Date>20070816000000.000000+000</Date></BIOS><HWID>29313507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M08    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 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    Licensing Data-->
    Software Licensing service is not running.

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: PgAAAAEABwABAAIAAQABAAAAAwABAAEA6GF2YhjEki8kK2ZznLeQc0aD/JCEglKDuPvy9LipzObAEqxWKoU=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   DELL    M08   
      FACP   DELL    M08   
      HPET   DELL    M08   
      BOOT   DELL    M08   
      MCFG   DELL    M08   
      SLIC   DELL    M08   
      SSDT   PmRef  CpuPm

    Saturday, September 1, 2012 6:33 PM
  • There's obviously still something wrong with both files.

    Let's see if we can get the IE file replaced where it should be.

    I've put a file ierepair.zip up on my SkyDrive at https://skydrive.live.com/#cid=936736BB8FCEB92F&id=936736BB8FCEB92F%21495 - please download it, and extract the contents to C:\ierepair

     

     

    Then use the following method to put the files where they need to be

    Reboot, and use F8 to access the advanced boot menu - pick Repair your Computer.

    Once you've logged in open the option for a Command Prompt.

    at the prompt type DIR C:\ierepair - if it finds the files, then great, if, not then try DIR D:\ierepair (and so on until you find it).

    Now use the following commands

     

    COPY <drive>:\ierepair\ie4uinit.exe.mui <drive>:\Windows\winsxs\x86_microsoft-windows-i..p-support.resources_31bf3856ad364e35_6.0.6000.16386_en-us_9cda695754cf0ba1

     

     

    Change the <drive> to the proper drive letter you found above.

    Note that you MUST get those commands exactly right, or they simply will not work.

    You will be asked to confirm the replacement of any existing files - answer 'Y'

    Once you have the file in place, reboot to Windows normally

    Now run the following commands

     

    SFC /SCANFILE=C:\Windows\System32\en-US\ie4uinit.exe.mui

    Hopefully, you'll get a 'fixed' message

    now reboot again, and run another MGADiag report.

     

             


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Saturday, September 1, 2012 7:27 PM
    Moderator
  • I am very sorry but for somereason skydrive wont work or open at all.
    Anychance,you can upload it to any other location at all?
    May be the same website i used, no frills, no accounts needed at all,you just need to select the file >upload.Once this is done, you should be able  to copy the link and then send it back to me.

    Many thanks for all your help.

    Saturday, September 1, 2012 7:45 PM
  • actually ignore my previous msg ,it was something to do with my ie.Managed to open the link in mozilla.
    Saturday, September 1, 2012 7:55 PM
  • Microsoft Windows [Version 6.0.6001]
    Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

    C:\Windows\system32>sfc /scanfile=C:\Windows\System32\en-us\ie4uinit.exe.mui

    Windows Resource Protection found corrupt files but was unable to fix some of th
    em.
    Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
    C:\Windows\Logs\CBS\CBS.log

    C:\Windows\system32>

    Saturday, September 1, 2012 8:26 PM
  • Please find the CBS log attached in the below URL

    http://www.sendspace.com/file/cjkj2x

    Also,JUST FYI,when i rebooted and did DIR C:\IEREPAIR,it showed me the file just fine,so didnt have to go any further to find the file.

    What i have found is that when i issued the below command,i did not get any msg to confirm the replacement of any existing files. It confirmed that the file copied fine.


    COPY <drive>:\ierepair\ie4uinit.exe.mui <drive>:\Windows\winsxs\x86_microsoft-windows-i..p-support.resources_31bf3856ad364e35_6.0.6000.16386_en-us_9cda695754cf0ba1

    I am about to run the mga diag again now.updates to follow.



    • Edited by Phani78 Saturday, September 1, 2012 8:57 PM
    Saturday, September 1, 2012 8:51 PM
  • Hmmm - please run the following commands and post the results.

    DIR C:\Windows\ie4uinit.exe.mui /S


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Saturday, September 1, 2012 8:54 PM
    Moderator
  • Microsoft Windows [Version 6.0.6001]
    Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

    C:\Windows\system32>DIR C:\Windows\ie4uinit.exe.mui /S
     Volume in drive C has no label.
     Volume Serial Number is 3807-2004

     Directory of C:\Windows\System32\en-US

    11/02/2006  01:40 PM             4,096 ie4uinit.exe.mui
                   1 File(s)          4,096 bytes

     Directory of C:\Windows\winsxs\x86_microsoft-windows-i..p-support.resources_31b
    f3856ad364e35_6.0.6000.16386_en-us_9cda695754cf0ba1

    11/02/2006  12:40 PM             4,096 ie4uinit.exe.mui
                   1 File(s)          4,096 bytes

         Total Files Listed:
                   2 File(s)          8,192 bytes
                   0 Dir(s)     465,002,496 bytes free

    C:\Windows\system32>

    Saturday, September 1, 2012 9:07 PM
  • mga diagnostics report:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0x80070426
    Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2
    Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=
    Windows Product ID: 89578-OEM-7332157-00204
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.003
    ID: {6BAE380C-C25F-49EE-B493-F37D51189B97}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6001.vistasp1_gdr.100218-0019
    TTS Error: M:20120901220059274-
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\rpcrt4.dll[6.0.6001.18247], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\netapi32.dll[6.0.6001.18157], Hr = 0x800b0100

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{6BAE380C-C25F-49EE-B493-F37D51189B97}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-B9HD2</PKey><PID>89578-OEM-7332157-00204</PID><PIDType>2</PIDType><SID>S-1-5-21-3067540916-2387898234-4050826917</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1520                   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A03</Version><SMBIOSVersion major="2" minor="4"/><Date>20070816000000.000000+000</Date></BIOS><HWID>29313507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M08    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 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

    Licensing Data-->
    Software Licensing service is not running.

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: PgAAAAEABwABAAIAAQABAAAAAwABAAEA6GF2YhjEki8kK2ZznLeQc0aD/JCEglKDuPvy9LipzObAEqxWKoU=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   DELL    M08   
      FACP   DELL    M08   
      HPET   DELL    M08   
      BOOT   DELL    M08   
      MCFG   DELL    M08   
      SLIC   DELL    M08   
      SSDT   PmRef  CpuPm

    Saturday, September 1, 2012 9:10 PM
  • It looks as if it might be my fault - I think I got the wrong file version!

    Interesting that BOTH file versions were deleted, though. It probably means that this is due to a deliberate effort, rather than accidental - either malware, or user error.

    back in a minute or three with the MkII fix :)


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Saturday, September 1, 2012 9:19 PM
    Moderator
  • OK - here we go....

    Let's see if we can
    get the IE file replaced where it should be.

    I've put a file
    ierepair2.zip up on my SkyDrive at https://skydrive.live.com/#cid=936736BB8FCEB92F&id=936736BB8FCEB92F%21495
    - please download it, and extract the contents to C:\ierepair2

    Then use the
    following method to put the files where they need to be.

    Reboot, and use F8 to
    access the advanced boot menu - pick Repair your Computer.

    Once you've logged in
    open the option for a Command Prompt.

    At the prompt type DIR C:\ierepair2 - if it finds the files, then
    great, if, not then try DIR D:\ierepair2
    (and so on until you find it).

    Now use the following
    command

    COPY <drive>:\ierepair2\ie4uinit.exe.mui<drive>:\Windows\winsxs\x86_microsoft-windows-i..p-support.resources_31bf3856ad364e35_6.0.6001.18000_en-us_9f112b5351ba1c75

    Change the <drive> to the proper drive letter you
    found above.

    Note that you MUST
    get those commands exactly right, or they simply will not work.

    You will be asked to
    confirm the replacement of any existing files - answer 'Y'

    Once you have the
    file in place, reboot to Windows normally

    Now run the following
    commands

    SFC
    /SCANFILE=C:\Windows\System32\en-US\ie4uinit.exe.mui

    Hopefully, you'll get
    a 'fixed' message.

    Now reboot again, and
    run another MGADiag report.



    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Saturday, September 1, 2012 9:26 PM
    Moderator
  • looks like we are getting there. here are the details.

    Microsoft Windows [Version 6.0.6001]
    Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

    C:\Windows\system32>SFC /SCANFILE=C:\Windows\System32\en-US\ie4uinit.exe.mui


    Windows Resource Protection did not find any integrity violations.

    C:\Windows\system32>

    Saturday, September 1, 2012 10:05 PM
  • Great - please post a new MGADiag report, in case that's changed anything.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Saturday, September 1, 2012 10:11 PM
    Moderator
  • UNFORTUNATELY the moment was only short-lived.The same error msg reappears and below is the MGA diagnostics report:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0x80070426
    Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2
    Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=
    Windows Product ID: 89578-OEM-7332157-00204
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.003
    ID: {6BAE380C-C25F-49EE-B493-F37D51189B97}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6001.vistasp1_gdr.100218-0019
    TTS Error: M:20120901230805500-
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\rpcrt4.dll[6.0.6001.18247], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\netapi32.dll[6.0.6001.18157], Hr = 0x800b0100

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{6BAE380C-C25F-49EE-B493-F37D51189B97}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-B9HD2</PKey><PID>89578-OEM-7332157-00204</PID><PIDType>2</PIDType><SID>S-1-5-21-3067540916-2387898234-4050826917</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1520                   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A03</Version><SMBIOSVersion major="2" minor="4"/><Date>20070816000000.000000+000</Date></BIOS><HWID>29313507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M08    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 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

    Licensing Data-->
    Software Licensing service is not running.

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: PgAAAAEABwABAAIAAQABAAAAAwABAAEA6GF2YhjEki8kK2ZznLeQc0aD/JCEglKDuPvy9LipzObAEqxWKoU=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   DELL    M08   
      FACP   DELL    M08   
      HPET   DELL    M08   
      BOOT   DELL    M08   
      MCFG   DELL    M08   
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    Saturday, September 1, 2012 10:13 PM
  • Mate.. you have been EXTREMELY HELPFUL and i am very thankful for your HELP so far.
    Please do frankly let me know if it is worth fixing it (If we are still far from resolving) than going for a fresh install.I feel guilty to take so much of your time and effort.

    MANY MANY THANKS AGAIN.
    Saturday, September 1, 2012 10:18 PM
  • Just in case, the CBS Logs say:

    2012-09-01 23:03:45, Info                  CBS    Loaded Servicing Stack v6.0.6002.18005 with Core: C:\Windows\winsxs\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.0.6002.18005_none_0b4ada54c46c45b0\cbscore.dll
    2012-09-01 23:03:45, Info                  CSI    00000001@2012/9/1:22:03:45.154 WcpInitialize (wcp.dll version 0.0.0.5) called (stack @0x69b78a50 @0x6a33854e @0x6a3163a1 @0x671392 @0x671ed4 @0x6717cb)
    2012-09-01 23:03:45, Info                  CSI    00000002@2012/9/1:22:03:45.185 WcpInitialize (wcp.dll version 0.0.0.5) called (stack @0x69b78a50 @0x6a36e7b6 @0x6a350f93 @0x671392 @0x671ed4 @0x6717cb)
    2012-09-01 23:03:45, Info                  CSI    00000003@2012/9/1:22:03:45.185 WcpInitialize (wcp.dll version 0.0.0.5) called (stack @0x69b78a50 @0x6ea81a0d @0x6ea81794 @0x67360b @0x672be3 @0x6717cb)
    2012-09-01 23:03:45, Info                  CBS    NonStart: Checking to ensure startup processing was not required.
    2012-09-01 23:03:45, Info                  CSI    00000004 IAdvancedInstallerAwareStore_ResolvePendingTransactions (call 1) (flags = 00000004, progress = NULL, phase = 0, pdwDisposition = @0x14dfe28
    2012-09-01 23:03:45, Info                  CBS    NonStart: Success, startup processing not required as expected.
    2012-09-01 23:03:45, Info                  CSI    00000005 CSI Store 3467808 (0x0034ea20) initialized
    2012-09-01 23:03:45, Info                  CSI    00000006 [SR] Verifying 1 components
    2012-09-01 23:03:45, Info                  CSI    00000007 [SR] Beginning Verify and Repair transaction
    2012-09-01 23:03:45, Info                  CSI    00000008 Repair results created:
    POQ 0 starts:
     
    POQ 0 ends.
    2012-09-01 23:03:45, Info                  CSI    00000009 [SR] Verify complete
    2012-09-01 23:06:13, Info                  CBS    Session: 30247054:2612838 initialized.
    2012-09-01 23:06:13, Info                  CBS    Session: 30247054:2612838 finalized.  Reboot required: no

    (promise.. :) this is my last msg for today.)

    Saturday, September 1, 2012 10:42 PM
  • I learn every time I do this :) - so I'm game to carry on if you are.

    I'm not at all surprised that the notification reappeared - what's more worrying is that the Mod-Auth Timestamp has updated again (TTS Error: M:20120901230805500-)

    please run the following commands and post the results.

    DIR C:\Windows\rpcrt4.dll.mui /S

    ICACLS C:\Windows\System32\rpcrt4.dll.mui


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Saturday, September 1, 2012 11:05 PM
    Moderator
  • gr8, sorry havent  seen ur msg last nite, as i had dozed off by then.
    Here are the results:

    Microsoft Windows [Version 6.0.6001]
    Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

    C:\Windows\system32>DIR C:\Windows\rpcrt4.dll.mui /S
     Volume in drive C has no label.
     Volume Serial Number is 3807-2004

     Directory of C:\Windows\System32\en-US

    01/19/2008  08:30 AM            13,312 rpcrt4.dll.mui
                   1 File(s)         13,312 bytes

     Directory of C:\Windows\winsxs\x86_microsoft-windows-rpc-local.resources_31bf38
    56ad364e35_6.0.6000.16386_en-us_9984dca1c0a0202e

    11/02/2006  01:41 PM            12,800 rpcrt4.dll.mui
                   1 File(s)         12,800 bytes

     Directory of C:\Windows\winsxs\x86_microsoft-windows-rpc-local.resources_31bf38
    56ad364e35_6.0.6001.18000_en-us_9bbb9e9dbd8b3102

    01/19/2008  08:30 AM            13,312 rpcrt4.dll.mui
                   1 File(s)         13,312 bytes

         Total Files Listed:
                   3 File(s)         39,424 bytes
                   0 Dir(s)     416,923,648 bytes free

    C:\Windows\system32>
    C:\Windows\system32>ICACLS C:\Windows\System32\rpcrt4.dll.mui
    The system cannot find the file specified.
    Successfully processed 0 files; Failed processing 1 files

    C:\Windows\system32>
    C:\Windows\system32>

    Sunday, September 2, 2012 6:59 AM
  • I must've been in the same state! - I goofed on the last command - please run

    ICACLS C:\Windows\System32\en-US\rpcrt4.exe.mui

    and post the result.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Sunday, September 2, 2012 8:08 AM
    Moderator
  • Microsoft Windows [Version 6.0.6001]
    Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

    C:\Windows\system32>ICACLS C:\Windows\System32\en-US\rpcrt4.exe.mui
    The system cannot find the file specified.
    Successfully processed 0 files; Failed processing 1 files

    C:\Windows\system32>
    C:\Windows\system32>

    Sunday, September 2, 2012 8:32 AM
  • Now I have to blame lack of caffeine! :(

    ICACLS C:\Windows\System32\en-US\rpcrt4.dll.mui

    is what it should have been - that'll teach meto start posting before my first coffee of the day!


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Sunday, September 2, 2012 8:47 AM
    Moderator
  • haha.. i nipped out for a quick cig  and a cup of coffee too.
    Here are the results:

    Microsoft Windows [Version 6.0.6001]
    Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

    C:\Windows\system32>ICACLS C:\Windows\System32\en-US\rpcrt4.dll.mui
    C:\Windows\System32\en-US\rpcrt4.dll.mui NT SERVICE\TrustedInstaller:(F)
                                             BUILTIN\Administrators:(RX)
                                             NT AUTHORITY\SYSTEM:(RX)
                                             BUILTIN\Users:(RX)

    Successfully processed 1 files; Failed processing 0 files

    C:\Windows\system32>
    C:\Windows\system32>

    Sunday, September 2, 2012 9:07 AM
  • ...and after all that, it's normal :(

    The two files are both connected with the Dialer services - so it sounds to me as if you may have a malware infection of some kind.

    Please download and install  Malwarebytes Anti-malware (free version) from  www.malwarebytes.org - UNtick 'Enable free trial of MBAM PRO' at the end of the installation -  and update it, then run a full scan  in your main account, and Quick scans in any other user accounts.

     

    Delete everything it finds   


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Sunday, September 2, 2012 9:10 AM
    Moderator
  • sure, i already have that and i can do it strtaway..I must admit,that nearly abt 7-8 months ago it had some bad viruses /malware and i cleaned up all of them and most likely cleaned up the reg entries too, but the malware/virus managed to hide all my system and data files,and ive managed to unhide em all manually and carry on working.The last malware byte scan (i must say around 2-3 months ago) didnt raise any concerns ,so didnt bother abt updating abt it.
    Background in the interim, today system automatically downloaded some updates and installed them(without any errors),so hopefully it didnt cause any harm / wouldnt misguide our investigation.
    Sunday, September 2, 2012 9:19 AM
  • Updates shouldn't make any significant difference, unless they are actually affecting the files involved (in which case they would be a good thing anyhow)

    Please run MBAM (after updating it) and then post a new MGADiag report.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Sunday, September 2, 2012 10:37 AM
    Moderator
  • Just finished running MBAM and here are the results:
    Malwarebytes Anti-Malware 1.62.0.1300
    www.malwarebytes.org

    Database version: v2012.09.02.02

    Windows Vista Service Pack 1 x86 NTFS (Safe Mode/Networking)
    Internet Explorer 7.0.6001.18000
    phani :: PHANI-PC [administrator]

    9/2/2012 10:36:02 AM
    mbam-log-2012-09-02 (10-36-02).txt

    Scan type: Full scan (C:\|)
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 347929
    Time elapsed: 1 hour(s), 27 minute(s), 16 second(s)

    Memory Processes Detected: 0
    (No malicious items detected)

    Memory Modules Detected: 0
    (No malicious items detected)

    Registry Keys Detected: 0
    (No malicious items detected)

    Registry Values Detected: 0
    (No malicious items detected)

    Registry Data Items Detected: 0
    (No malicious items detected)

    Folders Detected: 0
    (No malicious items detected)

    Files Detected: 0
    (No malicious items detected)

    (end)
    Sunday, September 2, 2012 11:05 AM
  • please note i ran this in safemode,although this shudnt make much difference?
    Sunday, September 2, 2012 11:07 AM
  • MGA Diag results:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0x80070426
    Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2
    Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=
    Windows Product ID: 89578-OEM-7332157-00204
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.003
    ID: {6BAE380C-C25F-49EE-B493-F37D51189B97}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6001.vistasp1_gdr.101014-0432
    TTS Error: M:20120902120939296-
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\rpcrt4.dll[6.0.6001.18247], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\netapi32.dll[6.0.6001.18157], Hr = 0x800b0100

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{6BAE380C-C25F-49EE-B493-F37D51189B97}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-B9HD2</PKey><PID>89578-OEM-7332157-00204</PID><PIDType>2</PIDType><SID>S-1-5-21-3067540916-2387898234-4050826917</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1520                   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A03</Version><SMBIOSVersion major="2" minor="4"/><Date>20070816000000.000000+000</Date></BIOS><HWID>29313507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M08    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 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    Licensing Data-->
    Software Licensing service is not running.

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: PgAAAAEABwABAAIAAQABAAAAAwABAAEA6GF2YhjEki8kK2ZznLeQc0aD/JCEglKDuPvy9LipzObAEqxWKoU=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   DELL    M08   
      FACP   DELL    M08   
      HPET   DELL    M08   
      BOOT   DELL    M08   
      MCFG   DELL    M08   
      SLIC   DELL    M08   
      SSDT   PmRef  CpuPm

    Sunday, September 2, 2012 11:16 AM
  • MBAM in safe mode is fine :)

    Something is modifying those two files - either the premissions on them, or registry entries relating to them.

    Unfortunately, both have a large number of entries as standard.

    I think the time has come to see if we can install Service Pack 2, and hope that it helps.

    Please download the full offline installer from http://www.microsoft.com/en-us/download/details.aspx?id=16468 and attempt installation.

    If it passes, reboot (again) and run another MGADiag report.

    If it fails, please give as much detail on the failure messages as you can.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    • Marked as answer by Phani78 Sunday, September 2, 2012 1:36 PM
    Sunday, September 2, 2012 11:23 AM
    Moderator
  • do you have a trusted link to clean avast reg cleaner too (like the one u gave me for avira)? Looking up the dirs on my pc reveal some remnants from when i last used avast (probably last year)?, just downloaded the sp2 and thought i`d try that first before i start the sp2 install as it could take longer.
    Sunday, September 2, 2012 11:44 AM
  • Sunday, September 2, 2012 11:49 AM
  • That should do it :)

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Sunday, September 2, 2012 11:57 AM
    Moderator
  • ok, that didnt seem to have made much difference, msg still appears, SP2 install about to begin.
    Sunday, September 2, 2012 12:02 PM
  • ok, I am very happy to inform you that the problem is now resolved.

    Windows Activation Successful. and the system upgraded to Windows Vista Service Pack2.

    Now, I am going for the latest IE and hope that it doesnt cause any issues.

    Thank you very much for all the help Noel. YOU ARE A CHAMP.

    Phani

    Sunday, September 2, 2012 1:35 PM
  • WTG! - please post a new MGADiag report so we can make sure that things are OK now.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Sunday, September 2, 2012 1:46 PM
    Moderator
  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2
    Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=
    Windows Product ID: 89578-OEM-7332157-00204
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {6BAE380C-C25F-49EE-B493-F37D51189B97}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.101014-0432
    TTS Error: M:20120902125727257-
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
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    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00146-321-500204-02-1033-6000.0000-2192010
    Installation ID: 006615653250686081983380654273836641398205945461817003
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: B9HD2
    License Status: Licensed

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: PgAAAAEABwABAAIAAQABAAAAAwABAAEA6GF2YhjEki8kK2ZznLeQc0aD/JCEglKDuPvy9LipzObAEqxWKoU=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC DELL   M08    
      FACP DELL   M08    
      HPET DELL   M08    
      BOOT DELL   M08    
      MCFG DELL   M08    
      SLIC DELL   M08    
      SSDT PmRef CpuPm

    Sunday, September 2, 2012 3:04 PM
  • I must admit to surprise that it actually worked! - but good to know.

    Keep a close eye on it for a few days - but it should be OK.

    You should clear the remaining minor error by visiting validation at www.microsoft.com/genuine/validate  - when it passes, you'll be offered IE9 and MSE


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Sunday, September 2, 2012 3:27 PM
    Moderator