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Upgrade from CRM 4.0 (Online) to CRM 2011 (Online) RRS feed

  • Question

  • We have a Dynamics CRM 4.0 Online account (Microsoft hosted) and we want to upgrade to Dynamics CRM 2001 Online. Before Microsoft performs the upgrade, we would like to know beforehand the kind of issues we could run into after the upgrade, so that we can plan accordingly. Below are the salient features of our CRM implementation:

    • We have used custom entitities and have customized some system entitities as well
    • We have used custom applications that interact with CRM through the CRM 4.0 SDK

    I would like to know that given the above customizations, what could be the issues that we can expect to run into after the upgrade to CRM 2011.

    Wednesday, March 16, 2011 3:50 PM

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