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Automated responses when asking for HELP

    Question

  • Unfortunately, we could not verify the Windows Live account ownership using the information you provided for the account crimefreeliving@hotmail.co.za. Your account recovery request with issue number 22309120 has been closed.

    It has been determined that there are multiple unsuccessful account recovery attempts for crimefreeliving@hotmail.co.za. Our recommendation at this time is to create a new Windows Live account.

    Click here to create a new Windows live account.

    Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox.


    Thank you,

    Windows Live


    Microsoft Corporation
    One Microsoft Way
    Redmond, WA 98052
    USA

    The above gets sent to my husband over & over.

    He created this account under fake details because he only wants to use the email addrees when emailing the police, community paper or any other governing body about his concerns. He knows his password but Windows does not allow him to sign in.

    He then followed the reset process, WHICH IS CLEARLY non userfriendly. He manged to answer what he could but how must he remember who he emailed if he only uses the email now & then AND you ask for the subject line.

     

    Friday, September 23, 2011 7:48 AM