locked
crm 4 website not showing RRS feed

  • Question

  • Hi,

    I have installed and configured crm 4 on a server (seperate database server) a while ago.  only recentley has it been used.  when it was installed and configured the website worked fine.  It does not work, nothing in the event logs.  I can even access it locally on the server.  I have no idea where to start.  This application is awful :-)

    could someone try pointing me in the right direction on this?

    Thanks


    phill
    Friday, September 24, 2010 5:33 AM

All replies

  • Are you getting any error while trying to login ??

     


    Mahain : http://mahenderpal.wordpress.com
    Friday, September 24, 2010 5:39 AM
    Moderator
  • not even that just the "internet explorer cannot display the webpage" usual rubbish message

     iis is running, tried rebooting, restarting IIS


    phill
    Friday, September 24, 2010 5:51 AM
  • Are you sure you are using correct URL ??


    Mahain : http://mahenderpal.wordpress.com
    Friday, September 24, 2010 6:16 AM
    Moderator
  • hi

    try to make sure the synch service and sql services are running.

     

    Sudhanshu

    Friday, September 24, 2010 6:18 AM
  • mmmm, if i take the require ssl out of IIS it seems to connect and ask for a user name and password.  As soon as i switch back it does not work at all

     

     


    phill
    Friday, September 24, 2010 6:28 AM
  • if CRM was not initially installed with the SSL option then there are a few steps you need to take to enable it.  selecting the checkbox is not sufficient.  Please see this article for more information.

    Also, if you have ssl configured, ensure your URL is https://CRMServer and not http://CRMServer


    Regards, Donna

    Tuesday, September 28, 2010 7:33 PM