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Activation of the problem RRS feed

  • Question

  • I have the original Windows XP Pro OME.
    Ends, the hard disk. Now, more than re-install it failed to activate Windows XP.
    Details:
    Windows XP Professional SP2 OEM Software
    E85-03013
    00045-590-195-300
    X10-60273
    Product Key: ****-****- HFVTQ-JH6X9-GD3FB

    More unfortunately, I do not you provide the information, because I do not have it taken off in Windows XP.
    Friday, June 12, 2009 6:28 AM

Answers

  • Hello Michael,

    Thank you for visiting us.  We understand the frustration you are currently experiencing.  Please run the MGA Diagnostic Tool and provide us with the results. The steps are below:  

    Step 1 is to run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the "Copy" button, then paste the report into a response in this thread.

    Step 2 is to look on the computer or with the materials you received with the computer or with your retail purchase of Windows to see if you have a Certificate of Authenticity (COA).  If you have one, tell us about the COA.  Tell us:

    1.     What edition/version of Windows XP is currently installed or is it another version of Windows?

    ·        Home

    ·        Media Center

    ·        Professional

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  Please provide the customer scenario you are experiencing.

    5.  DO NOT post the Product Key.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

     

     

    Thank you,

     

    Stephen


    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own which will help minimize confusion. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers. Thank you, Stephen Holm
    • Marked as answer by Stephen Holm Wednesday, June 17, 2009 8:25 PM
    Friday, June 12, 2009 5:21 PM