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Email Router Configuration issue in CRM 4.0 RRS feed

  • Question

  • Hi,

    I have installed CRM 4.0 in Windows Server 2003 with SP1 and configured IFD. When i am trying to configure Email Router, i am facing issue.

    In the Deployments tab, "http://CRMServer:5555/OrgName" as Microsoft Dynamics CRM Server and used CRM Administrator user for "Access Credential". When i am clicking Load Data, getting error message as below:

    "The E-mail Router Configuration Manager was unable to retrieve user and queue information from Microsoft Dynamics CRM server. This may indicate that the MIcrosoft Dynamics CRM server is busy. Verify that URL http://CRMServer:5555/OrgName is correct. Additionally, this problem can occur if specified access credentilas are insufficient. To try again, click Load Data (The request failed with HTTP status 404: Not found)".

    In the Deployments tab, if i give "http://orgname.domain.com:5555" IFD url as Microsoft Dynamics CRM Server and used CRM Administrator user for "Access Credential". When i am clicking Load Data, getting error message as below:

    "The E-mail Router Configuration Manager was unable to retrieve user and queue information from Microsoft Dynamics CRM server. This may indicate that the MIcrosoft Dynamics CRM server is busy. Verify that URL http://orgname.domain.com:5555 is correct. Additionally, this problem can occur if specified access credentilas are insufficient. To try again, click Load Data (The request failed with HTTP status 401: Unauthorized)".

    Thanks in Advance,

    Siva

    Wednesday, November 13, 2013 10:28 AM