Can't find the Windows Live ID I used to subscribe RRS feed

  • Question

  • I am trying to make my laptop a hub computer but I dont know the Windows Live ID I used to subscribe - I don't actually remember subscribing but I must have as One Care is telling me that my subscription ends this July. I found somewhere that you're meant to check help and support > about one care and your Windows Live ID should be next to the subscription ID - well there is no subscription ID listed there. Can anyone help?
    Friday, March 21, 2008 7:06 PM


  • If it doesn't appear in the Help/About screen in OneCare, this is likely an older install of OneCare. The early installs didn't show this pre-1.6, I believe (or maybe 1.5). Anyway, if you are trying to make it a hub, I assume you have other PCs running OneCare. Can you check Help/About on them?

    If you don't recall the LiveID you used for your subscription, you will need to contact support who can provide that information to you using your Key and/or contact information.

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

    Alternatively, sign in at http://billing.microsoft.com with email addresses that you have set up as LiveIDs and one will show your subscription listed - that would the LiveID to use.




    Monday, March 24, 2008 12:23 AM