Windows Vista Not Genuine all of a sudden

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  The problem appears to be in the Licensing Store - please try the following.....

   

  Recreate the Licensing Store with the correct data.

   

  1) Open an Internet Browser window.

  2) Type: %windir%\system32 into the browser address bar.

  3) Find the file CMD.exe

  4) Right-Click on CMD.exe and select 'Run as Administrator'

  5) Type: net stop slsvc (it may ask you if you are sure, select yes)

  6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing

  7) Type: rename tokens.dat tokens.bar

  8) Type: cd %windir%\system32

  9) Type: net start slsvc

  10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)

  11) Restart your computer twice. 

   

  You may be asked to enter your COA Key and/or Activate. – if asked for the Key, use the one on your COA sticker on the machine’s case (you may need to activate by telephone).  

   

  Once complete, run another MGADiag report and post back with the results.     

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
  No - I do not work for Microsoft, or any of its contractors.

  Tuesday, April 9, 2013 11:31 PM

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  Thank you for your assistance.  I have performed the above tasks.  I have not tried to phone activate my system.  I do not have a number for that.  Here is the latest diagnostic report.  I will review your other threads to see if you list an activation  number.   Also, there is no COA sticker on my machine.  I believe this laptop was purchased before the stickers were introduced.  But I did have it written down. CAFellner

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  Validation Status: Invalid License
  Validation Code: 50
  Cached Online Validation Code: 0x0
  Windows Product Key: *****-*****-4WD8X-M9WM7-CH4CG
  Windows Product Key Hash: EkdqJZ28Y9zyrh7DU/lHNjTXlQY=
  Windows Product ID: 89572-OEM-7332166-00096
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 6.0.6002.2.00010300.2.0.002
  ID: {DA372C0E-3AC3-4949-B07F-8714F9824A15}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: Registered, 1.9.42.0
  Signed By: Microsoft
  Product Name: Windows Vista (TM) Home Basic
  Architecture: 0x00000000
  Build lab: 6002.vistasp2_gdr.130308-1436
  TTS Error:
  Validation Diagnostic:
  Resolution Status: N/A

  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002

  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002

  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: 2.0.48.0
  OGAExec.exe Signed By: Microsoft
  OGAAddin.dll Signed By: Microsoft

  OGA Data-->
  Office Status: 100 Genuine
  Microsoft Office Professional Plus 2007 - 100 Genuine
  OGA Version: Registered, 2.0.48.0
  Signed By: Microsoft
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Browser Data-->
  Proxy settings: http=127.0.0.1:16110;https=127.0.0.1:16110
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed

  File Scan Data-->

  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{DA372C0E-3AC3-4949-B07F-8714F9824A15}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-CH4CG</PKey><PID>89572-OEM-7332166-00096</PID><PIDType>2</PIDType><SID>S-1-5-21-422527459-2380500026-3837619353</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1545                   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A07</Version><SMBIOSVersion major="2" minor="4"/><Date>20090513000000.000000+000</Date></BIOS><HWID>77323507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>WN09   </OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>773B2604DBB7D86</Val><Hash>8kCBSen5V+S46B0McKkzcELhCzw=</Hash><Pid>89409-707-0102963-65918</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

  Spsys.log Content: 0x80070002

  Licensing Data-->
  Software licensing service version: 6.0.6002.18005
  Name: Windows(TM) Vista, HomeBasic edition
  Description: Windows Operating System - Vista, OEM_SLP channel
  Activation ID: 199086aa-6cb8-4e5b-b698-f2be56f1e8ee
  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 89572-00146-321-600096-02-1033-6002.0000-1002013
  Installation ID: 011795294313265790991733481802178174980096177680443530
  
  Partial Product Key: CH4CG
  License Status: Notification
  Notification Reason: 0xC004F02A.

  Windows Activation Technologies-->
  N/A

  HWID Data-->
  HWID Hash Current: MgAAAAEAAQABAAIAAQABAAAAAwABAAEA6GGstpBu2jOq0HYOKB/y9FRtCBqWkKxWRso=

  OEM Activation 1.0 Data-->
  N/A

  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20000
  OEMID and OEMTableID Consistent: yes
  BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC   DELL    WN09  
    FACP   DELL    WN09  
    HPET   DELL    WN09  
    MCFG   DELL    WN09  
    SLIC   DELL    WN09  
    SSDT   PmRef  CpuPm

  Wednesday, April 10, 2013 2:30 PM

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  COA Stickers were introduced with Windows 2000, if not earlier.

  Your machine is recent enough that the sticker may be in the battery compartment - check there.

   

  telephone activation (operator calls)

  Click on the Start button

  in the Search box, type

  SLUI   4

  and hit the Enter key

  follow the instructions, but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you 

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
  No - I do not work for Microsoft, or any of its contractors.

  Wednesday, April 10, 2013 2:41 PM

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  Thank you again.  I have tried this method.  I contacted Windows for assistance with phone activation.  They were not able to help me.  They have said that my activation key "has been used so many times that it is blocked."  They cannot give me another one.  They advised me to contact Dell.  I cannot contact Dell for free because the laptop I have is no longer under warranty.  Short of buying Windows 7, is there anything else I can do.  It is quite frustrating to have a legitimate product and to out of the blue encounter these issues.

  Are there any other settings or options to try?  Thank you. CAFellner

  Wednesday, April 10, 2013 7:24 PM

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  The only thing you can do is prepare for a reinstall, and order a set of Recovery disks from Dell, use those for a clean install (and hope that it works.

  Other than that, purchasing a new Windows 7 Home Basic Full License is your only option - which could be a problem, as it's an OEM-only edition, if I remember right.

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
  No - I do not work for Microsoft, or any of its contractors.

  • Proposed as answer by Noel D PatonEditor Wednesday, April 17, 2013 10:03 AM
  • Marked as answer by Noel D PatonEditor Wednesday, April 24, 2013 9:44 AM

  Wednesday, April 10, 2013 8:23 PM

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