Hello!
I have the same problem.
It tells that: please connect finger print reader to a usb port.
But in control panel, devices & printers it does not show, that i have any fingerprint device in this computer....
Device manager also does not show that any device is related to fingerprint reader.
I have downloaded and installed all UPEK software for windows 7 32 bit.
Computer: Dell XPS M1530
And the finger print reader is build in with the laptop..
Any ideas ?
Thank you!