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Genuine Windows 7 64-bit Professional student not activating RRS feed

  • Question

  • I have Windows 7 64-bit Professional, and according to Microsoft's validation checker on the web it is valid, yet it will not activate.  I already tried the solution Darin suggested, about renaming the tokens.dat file.  That didn't work.  I still get the error code 0x8007000D when I try to activate.  I am pretty sure I had activated before, when I first installed my computer.  Here's my MGADiag output.  I'm guessing I will need to phone in my activation information.

    Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-C7XMT-6CK3X-2BY8W
    Windows Product Key Hash: DFzbhSwjzznZvE8hDvIQTEBZ+9c=
    Windows Product ID: 00371-153-5629114-85410
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.048
    ID: {0EC8A2E1-738E-45C3-B3F7-11E5907BE646}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7600.win7_rtm.090713-1255
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Professional Edition 2003 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{0EC8A2E1-738E-45C3-B3F7-11E5907BE646}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-2BY8W</PKey><PID>00371-153-5629114-85410</PID><PIDType>5</PIDType><SID>S-1-5-21-1178174099-4117239868-1137892090</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P1.30</Version><SMBIOSVersion major="2" minor="6"/><Date>20100106000000.000000+000</Date></BIOS><HWID>61B90600010000FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>A613C8BA749DD00</Val><Hash>d/AYRSwtpS4MiL2cVrUUCdMDZpM=</Hash><Pid>73931-640-3621907-57268</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="100"/><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="44" Version="11" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1333, 5) (null): The data is invalid.

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: PASS
    Event Time Stamp: 4:8:2010 05:28
    WAT Activex: Registered
    WAT Admin Service: Registered

    HWID Data-->
    N/A, hr = 0x8007000d

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            010610        APIC2001
      FACP            A_M_I         OEMFACP
      MCFG            010610        OEMMCFG
      OEMB            010610        OEMB2001
      AAFT            010610        OEMAAFT
      GSCI            010610        GMCHSCI
      DMAR            AMI        OEMDMAR
      SSDT            DpgPmm        CpuPm


    I bought this through the student program via download from digitalriver.  Hopefully they aren't selling bogus keys as well.

    Thanks,

    George

    Thursday, April 8, 2010 9:57 AM

Answers

  • Carl_OH, thanks for looking.

    I had a few BSODs last night as well, so I ran a few memory tests.  I started with memtest86 from a ubuntu CD, and memtest didn't find any problems.  I then ran the Windows Memory Diagnostic (via wmsched, i think?).  That told me I had a hardware problem, but the machine restarted on its own in the middle of the test.  I pulled one of the two DIMMs, ran the test again, and again the tst did not complete.  Swapped in the other DIMM, test completed fine.  I still couldn't activate, though.  I had both DIMMs in this (brand new) computer build when I installed W7, so I'm guessing that's the source of the corruption.  I have Symantec AV and Windows Defender running, and no viruses are reported.  The hard disk scanned fine on another computer, so there shouldn't be any hardware problem there either. 

    I can always re-install and re-activate safely, correct?

    Thursday, April 8, 2010 7:49 PM
  •  When memory goes bad, any data that is touched by the memory (which is everything in a computer) has the potental to become corrupt. The "The data is invalid." error showing in the Licensing Section of the Report was, most likely, directly caused by the bad memory.  Also, as you mentioned, if the DIMM was bad during Windows install, it could have even damaged Windows in some way that is just now coming to light.

      It's distasteful, i know, but if it were me, I would reinstall. In my opinion it's the best way to avoid any other possible problems related to the bad memory

    "I can always re-install and re-activate safely, correct?"

      Yes, I have checked your Product Key and it is Valid and Genuine.  After you re-install, if you have any problems Activating over the Internet, try the Activate by Phone method, instead.

      And since it is Retail licensed, in the event you need to buy or build a new computer, you are able to transfer the Windows 7 to the new computer...as long as it's removed from the old computer. (Note: in this event, it is more likely you will need to Activate by Phone).

     

    Hope that helps and good luck,


    Darin MS
    Thursday, April 8, 2010 10:41 PM

All replies

  • I am baffled, much of the information under licenseing data is missing. It isn't giving us your activation status, rearm count, days remaining of the grace period or anything. My guess is something has corrupted or is interfering with the activation files on your computer. Could be malware or a virus or simple file corruption. For now run a virus scan and use malware bytes to scan your sytem, keep checking back, maybe someone else has seen this before and will know what to try.
    Thursday, April 8, 2010 12:20 PM
  • Carl_OH, thanks for looking.

    I had a few BSODs last night as well, so I ran a few memory tests.  I started with memtest86 from a ubuntu CD, and memtest didn't find any problems.  I then ran the Windows Memory Diagnostic (via wmsched, i think?).  That told me I had a hardware problem, but the machine restarted on its own in the middle of the test.  I pulled one of the two DIMMs, ran the test again, and again the tst did not complete.  Swapped in the other DIMM, test completed fine.  I still couldn't activate, though.  I had both DIMMs in this (brand new) computer build when I installed W7, so I'm guessing that's the source of the corruption.  I have Symantec AV and Windows Defender running, and no viruses are reported.  The hard disk scanned fine on another computer, so there shouldn't be any hardware problem there either. 

    I can always re-install and re-activate safely, correct?

    Thursday, April 8, 2010 7:49 PM
  •  When memory goes bad, any data that is touched by the memory (which is everything in a computer) has the potental to become corrupt. The "The data is invalid." error showing in the Licensing Section of the Report was, most likely, directly caused by the bad memory.  Also, as you mentioned, if the DIMM was bad during Windows install, it could have even damaged Windows in some way that is just now coming to light.

      It's distasteful, i know, but if it were me, I would reinstall. In my opinion it's the best way to avoid any other possible problems related to the bad memory

    "I can always re-install and re-activate safely, correct?"

      Yes, I have checked your Product Key and it is Valid and Genuine.  After you re-install, if you have any problems Activating over the Internet, try the Activate by Phone method, instead.

      And since it is Retail licensed, in the event you need to buy or build a new computer, you are able to transfer the Windows 7 to the new computer...as long as it's removed from the old computer. (Note: in this event, it is more likely you will need to Activate by Phone).

     

    Hope that helps and good luck,


    Darin MS
    Thursday, April 8, 2010 10:41 PM