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Trial Office 2003 won't open... windows installer runs. RRS feed

  • Question

  • My PC came with trial of Office 2003 Student and Teacher version.  After setting up Outlook I decided to go ahead and purchase a product key.  I was able to enter the key and after reboot I started having problems.  Now, when I try to open any Office program the Windows Installer runs and then it's followed with this error:

     

    Cannot start Microsoft Office Outlook.  MAPI32.DLL is corrupt or the wrong version.  Please reinstall Outlook.

     

    I don't have a disc yet to reinstall.  I've tried running fixmapi.exe but it fails to run.  I've searched for help and have downloaded RegCure as suggested to no avail. 

     

    Windows installer also runs when I try to open IE.  Eventually IE does open and the installer goes away.  But the problem remains with Office.  Since I purchased a key isn't there something I can do to fix this?  I've searched for help and keep getting redirected to Office 2007 ~ any help would be great!!

     

    Thanks

    Thursday, May 24, 2007 4:20 AM

Answers