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Windows 7 will not activate, but passes 'genuine' validation RRS feed

  • Question

  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-T9H6C-KM76V-4XBXG
    Windows Product Key Hash: SMjeCoBenDuLe81JQjHNUIAEssY=
    Windows Product ID: 00359-231-7729917-86736
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {EFE5E42E-414A-456F-A046-2DEDF3654D28}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000000
    Build lab: 7600.win7_gdr.100618-1621
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Opera\Opera.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{EFE5E42E-414A-456F-A046-2DEDF3654D28}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-4XBXG</PKey><PID>00359-231-7729917-86736</PID><PIDType>5</PIDType><SID>S-1-5-21-3492520211-3057460436-3532847060</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>NQ808AA-ABU s3821uk</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>5.23</Version><SMBIOSVersion major="2" minor="5"/><Date>20090211000000.000000+000</Date></BIOS><HWID>5FB83607018400E8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: 3b965dfc-31d9-4903-886f-873a0382776c
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00172-231-772991-00-2057-7600.0000-0022010
    Installation ID: 016964221985338671693710620831981075769011212962843122
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 4XBXG
    License Status: Initial grace period
    Time remaining: 5940 minute(s) (4 day(s))
    Remaining Windows rearm count: 2
    Trusted time: 14/10/2010 09:37:36

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 10:14:2010 09:35
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NgAAAAIABAABAAEAAQABAAAAAgABAAEAeqg62ljQMRDsxcZ04vC8inoI1raN75j1lHvFpUbK

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC HPQOEM SLIC-CPC
    FACP HPQOEM SLIC-CPC
    HPET HPQOEM SLIC-CPC
    MCFG HPQOEM SLIC-CPC
    SLIC HPQOEM SLIC-CPC
    SSDT HPQOEM SLIC-CPC


    Have tried activating both by phone and online.  Both say windows cannot be activated.  Please advise!
    Thursday, October 14, 2010 8:42 AM

Answers

  • Windows will not activate because the key being used is an MSDN key that was sold in violation of the subscribers agreement with MS, the key was never intended for resale and therefore has been blocked for abuse.

    Windows Product ID: 00359-231-7729917-86736

    THe underlined portions of the PID indicates that this is an MSDN key, you should not have an MSDN key unless you have an MSDN subscription and the key was derived from that subscription. Please read the following sticky concerning MSDN keys.

    http://social.microsoft.com/Forums/en/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285

     Of course, if you DO have a subscription and that is how this key was obtained non of this applies and you should contact TN support.

    Thursday, October 14, 2010 12:42 PM
  • I can confirm that you have an MSDN keyt hat has been blocked.
    David
    Microsoft Answers Support Engineer
    Visit our Microsoft Answers Feedback Forum and let us know what you think.
    • Marked as answer by Darin Smith MS Thursday, October 14, 2010 10:31 PM
    Thursday, October 14, 2010 7:02 PM
    Moderator

All replies

  • Windows will not activate because the key being used is an MSDN key that was sold in violation of the subscribers agreement with MS, the key was never intended for resale and therefore has been blocked for abuse.

    Windows Product ID: 00359-231-7729917-86736

    THe underlined portions of the PID indicates that this is an MSDN key, you should not have an MSDN key unless you have an MSDN subscription and the key was derived from that subscription. Please read the following sticky concerning MSDN keys.

    http://social.microsoft.com/Forums/en/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285

     Of course, if you DO have a subscription and that is how this key was obtained non of this applies and you should contact TN support.

    Thursday, October 14, 2010 12:42 PM
  • I can confirm that you have an MSDN keyt hat has been blocked.
    David
    Microsoft Answers Support Engineer
    Visit our Microsoft Answers Feedback Forum and let us know what you think.
    • Marked as answer by Darin Smith MS Thursday, October 14, 2010 10:31 PM
    Thursday, October 14, 2010 7:02 PM
    Moderator